Manager, Serious Breach Office

Johnson & Johnson Innovation; New Jersey; On-site; USD 102,000 - 177,000; Full time

Benefits offered by this job

Vacation 120 hours/yr

Sick time 40–56 hours/yr

Floating holidays 13 days/yr

Parental Leave 480 hours/yr

Bereavement Leave 240 hours/yr

Volunteer Leave 32 hours/yr

Military Spouse Time-Off 80 hours/yr

Job summary

Johnson & Johnson is seeking a Manager for the Serious Breach Office (SBO). The role supports Clinical Risk Management-Operational Excellence across NA/EMEA, with a preference for NJ-based locations such as Raritan, New Brunswick, or Titusville.

The SBO Manager will facilitate breach reporting, coordinate with RDQ partners, and drive continual process improvement to ensure timely, compliant reporting to Health Authorities.

Qualifications

• Minimum 1-3 years of relevant experience in the health care industry.
• Experience in clinical trial risk management, reporting, and GCP compliance preferred.
• Strong organizational and project management skills are required.

Responsibilities

• Serious Breach Office (SBO) lead: drive assessments and reporting of events meeting serious breach criteria to Health Authorities.
• SBO Lead: define oversight strategies and monitoring for serious breach process within clinical trial risk framework.
• Process Performance Monitoring: develop, assess, and report metrics on quality, efficiency, and risk of breach reporting.
• Continual Improvement Driver: propose optimized controls and process improvements with cross-functional partners.
• Data Analysis and Visualization: create dashboards to enable data-driven decisions on breach reporting.
• Leadership in Serious Breach Meetings: represent SBO in reviews with executive presence and actionable outcomes.
• Collaboration with stakeholders: work with RDQ and partners to develop templates, scorecards, and dashboards.

Skills

Cross-functional leadership

Project management

Data visualization

Microsoft Office

Healthcare industry experience

Clinical trial experience

Education

Bachelor's degree in science/medical field

Tools

Tableau

Spotfire

Microsoft Office

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Job Category:

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson is currently recruiting for a Manager, Serious Breach Office. This position can be located in North America or EMEA regions with a preference for Raritan, Titusville or New Brunswick, NJ and Horsham, PA.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
North America- Requisition #R-093180
EMEA– Requisition#R-094084

Position Summary:

The Serious Breach Office (SBO), Manager is a member of the Clinical Risk Management-Operational Excellence (CRM-OpEx) function of R&D Quality (RDQ). This role provides JJIM awareness, facilitation and alignment of the processes that enable compliance to the country and regional level serious breach reporting requirements for JJIM sponsored clinical trials.

The incumbent will drive accountability in the implementation of the RDQ serious breach reporting process under the guidance of the SBO management and in collaboration with contributing business partners. Through the coordination and consultation of stakeholder business partners, the SBO Manager will facilitate the assessment of significant quality issues related to JJIM sponsored clinical trials for reportability to serious breach reporting countries and/or regions.

Main Responsibilities:

• · Serious Breach Office (SBO): As a facilitator of the serious breach process and record owner, you will drive the assessments and reporting of issues or events related to JJIM clinical trials that meet the serious breach reporting criteria to the appropriate corresponding Health Authorities. You will be a member of a team designated as the primary subject matter experts for the JJIM organization to ensure compliance, effectiveness, and continual improvement of the serious breach reporting and detection processes.
• · Serious Breach Process Facilitator: As a designated SBO Lead, you will define, drive and enhance oversight strategies and monitoring capabilities to ensure the effectiveness and compliance elements of the serious breach process within clinical trial risk and issue management framework. You will facilitate early consultation and timely assessment activities across stakeholder organizations and varying levels of JJIM leadership to ensure the appropriate dispositioning of potential serious breaches related to JJIM clinical trials.
• · Process Performance Monitoring: You will develop, assess and report performance metrics related to quality, efficiency, and risk for serious breach process execution and timely case reporting identifying process and/or compliance strengths and gaps for management review.
• · Continual Improvement Driver: As a steward of continual process improvement, you will monitor adherence to implemented process controls, effectiveness and risk management requirements in alignment with associated business partner processes, enterprise standards and industry regulations to develop proposals for optimization initiatives. You will identify and deliver key improvements to the serious breach process in collaboration with CRM, and key business partners-RDQA, GD, Legal, JJIMQ, and GRA.
• · Data Analysis and Visualization: As a presenter and primary monitor of serious breach reporting process effectiveness, you will collaborate with stakeholders to create and monitor meaningful digital dashboards that enable clear interpretation and data-driven decision making.
• · Leadership in Serious Breach Meetings: As a representative of the Serious Breach Office during process, strategic, and/or data reviews, you will model the appropriate level of preparedness, executive presence, confidence and assertiveness to thoroughly enable efficient, data-driven decisions and actions.
• · Collaboration with Serious Breach Process Stakeholders: As part of the RDQ and broader J & J community, you will partner with RDQ QANA, R&D stakeholders and other potential sources of benefit from across IM and MedTech to develop templates, scorecards, and dashboards that simplify activities for functional teams and contributors.
• · X-Functional Strategic Support: As a Leader within the CRM-OpEx team, you will represent your function in support of core RDQ and business partner initiatives.

Additional responsibilities:

• Vigilant continuing education and research into the regulatory landscape of serious breach reporting, competitor process benchmarking, external reporting analysis, and JJIM serious breach training platforms.
• Ability to interpret problems, create proposals, and implement solutions that effectively address gaps and/or areas of potential improvements.
• Manage projects with a high level of independence to ensure timely and accurate completion of activities.
• Strong communication skills with a confirmed ability to effectively engage and balance key internal cross–functional internal and external business partners (including Health Authorities).
• Strong collaboration, alignment, and influencing skills with the ability to summarize and present results.

Qualifications

Education:

Bachelor's degree is required in a scientific, medical or related discipline.

Skills & Capabilities:

• A minimum of 1-3 years of relevant experience working in the health care industry required; pharmaceutical, medical device, Biologics company and/or Health Authority experience is required.
• Experience in clinical trial execution at a sponsor, investigational site or CRO, clinical trial document management, and/or GCP compliance functions preferred.
• Strong organizational and project management skills are required.
• Strong meeting facilitation skills are required.
• Experience leading and influencing complex, cross-functional teams is required.
• Previous experience with fundamentals of clinical trial risk management, serious breach reporting requirements, and corresponding ICH guidelines is required.
• Proficiency with data visualization tools (i.e., Tableau, Spotfire, or related) preferred.
• Ability to collect, analyze, interpret and present collective data to enable data-driven decision making is required.
• A high degree of accuracy and attention to detail, and excellent interpersonal, oral and written communication skills required.
• Proficient in Microsoft Office Applications required.
• Travel ~10%- 15% primarily domestic and/or international required.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits