Manager Security

NBCUniversal; California; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Tuition reimbursement

Discounts and perks

Job summary

NBCUniversal is seeking an experienced security professional to join the Security Operations Team at CityWalk and Universal Studios Hollywood. The role focuses on planning, organizing and directing crime prevention operations to maintain a safe and welcoming environment across the iconic theme park destination.

Responsibilities include analyzing security incident data, coordinating with contract security and law enforcement, and producing reports to guide deployment and risk mitigation.

Qualifications

• 10+ years' experience in law enforcement or related security role.
• Strong organizational, written and verbal communication skills.
• Availability and willingness to work Nights, Weekends and Holidays dictated by business needs.
• Availability and willingness to adjust schedule and cover special events and shift with short notice.

Responsibilities

• Resolve security issues involving NBCUniversal entities at USH and CityWalk.
• Analyze security incident data, prepare reports, and recommend deployment tactics.
• Coordinate with contract security to ensure continuity and policy compliance.
• Liaise with the Los Angeles County Sheriff's Dept. and other law enforcement agencies.
• Liaise with NBCU and USH departments for notifications and investigations.
• Analyze requests for security interventions and provide expert support.
• Audit security operations to improve efficiency and service quality.
• Maintain composure handling multiple tasks in a high‑pressure environment.
• Prepare reports to assist deployment planning and risk mitigation.
• Document incidents using company tracking systems.

Skills

Organizational skills

Written communication

Verbal communication

Availability for nights/weekends/hols

Education

BA/BS degree preferred

Tools

MS Office Suite

Alarm monitoring systems

Physical security systems

Security technology systems

Job description

NBCUniversal is one of the world's leading media and entertainment companies. We create world‑class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad‑supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry‑leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

As part of the Security Operations Team, this position plays a key role in helping maintain a safe, secure and welcoming environment across CityWalk and Universal Studios Hollywood by planning, organizing and directing crime prevention operations throughout our iconic Theme Park destination.

• Promptly resolve security issues that involve entities associated with Universal Studios Hollywood (USH) and CityWalk.
• Conduct detailed analysis of Security incident/crime statistics, prepare statistical reports, conduct presentations to management and recommend appropriate Security deployment and tactics based on analysis.
• Coordinate with contract security to ensure continuity of the security function and compliance with USH policy and procedures.
• Liaise with the Los Angeles County Sheriff's Dept. and other law enforcement agencies.
• Liaise with other NBCU and USH departments to provide timely notifications and conduct a variety of investigations.
• Conduct detailed analysis of requests for security and law enforcement intervention, providing assistance and expertise.
• Conduct periodic audits of security operations insuring the continual pursuit of efficiency, productivity and quality customer services.
• Demonstrate the ability to maintain one's composure while handling multiple tasks simultaneously in a high‑pressure, ever‑changing, environment.
• Prepare operational and situational reports to assist in security deployment planning and risk mitigation.
• Provide complete, timely and accurate notification and documentation of incidents using company tracking systems.

Qualifications

Basic Requirements:

• 10+ years' experience in a number of increasingly responsible positions in law enforcement or a related applicable security profession.
• Proven organizational, written and verbal communications skills effective at all levels of the organization.
• Availability and willingness to work Nights, Weekends and Holidays dictated by business needs.
• Availability and willingness to adjust schedule and cover special events and shift with short notice.

Desired Characteristics:

• BA/BS Degree preferred.
• Previous media/entertainment experience.
• Previous experience in a corporate security environment.
• Certified law enforcement or security trainer (such as POST certification).
• Demonstrate a working knowledge of a variety of security technology systems.
• Familiarity with alarm monitoring and physical security systems.
• Proficient with MS Office Programs (Word, Excel, PowerPoint).
• Ability to multi-task, overseeing multiple projects at the same time.
• Experience and training in threat assessment, investigations, risk management and counter‑ terrorism.
• Possess a Carry Concealed Weapon (CCW) Permit.

  Additional Requirements:

  • Required On‑Site: This position is required to be performed full‑time from an NBCUniversal‑designated worksite.

  This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

  Salary range: $85,000 - $120,000 (bonus eligible)

  Additional Information

  As part of our selection process, external candidates may be required to attend an in‑person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

  NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

  If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].