Manager, Sales Process

Rockwell Automation; Mayfield Heights (OH); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance including Medical, 
D

401k

Paid Time off

Parental and Caregiver Leave

Flexible Work Schedule

Benefits information at raquickfind

Job summary

Rockwell Automation in Mayfield Heights, OH is seeking a Manager, Sales Process to lead transformation of global sales processes, Salesforce CRM, and integrated sales technology.

You will partner with Sales, Revenue Enablement, IT, and Finance to drive adoption, governance, and data-driven decision-making, ensuring accurate forecasting and scalable revenue growth.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience leading sales process initiatives and CRM programs.
• Proven ability to drive cross-functional changes and adoption.

Responsibilities

• Lead continuous improvement of sales processes to increase productivity and forecast accuracy.
• Own Salesforce roadmap, governance, and CRM enhancements with IT and sales leaders.
• Develop training and reinforcement programs to drive adoption and accountability.
• Coach a high-performing team and align initiatives to business objectives.

Skills

Sales operations

CRM management

Process improvement

Leadership

Cross-functional collaboration

Education

Bachelor's Degree or Equivalent Years of Relevant Work Experience

Tools

Salesforce

Analytics platforms

AI-enabled selling tools

Job description

Milwaukee, Wisconsin, United States

Mayfield Heights, Ohio, United States

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

The Manager, Sales Process drives the evolution, adoption, and optimization of our global sales processes, Salesforce CRM ecosystem, and integrated sales technology landscape. You will serve as a critical bridge between various stakeholders, including sellers, sales leaders, operations, IT, and cross-functional partners. It ensures that our sales processes and tools ensure efficient execution, accurate forecasting, reliable pipeline management, and scalable revenue growth.

Reporting to the Director of Revenue Enablement, the manager oversee a high-performing team responsible for Salesforce capabilities, sales process governance, system integrations, and field adoption strategies. You'll connect strategy, process improvement, and technology to solve business challenges and make it easier for sellers to succeed.

Lead Sales Process Transformation

• Drive continuous improvement of sales processes to increase seller productivity, pipeline quality, forecast accuracy, and execution.
• Partner with stakeholders to simplify, standardize, and automate key sales workflows.
• Translate business needs into scalable process and technology solutions.
• Establish governance that balances global consistency with requirements.

Own Salesforce CRM Strategy and Optimization

• Lead Salesforce roadmap planning, enhancements, and capability deployment.
• Partner with IT, Sales Operations, and business leaders to prioritize and implement CRM improvements.
• Optimize Salesforce to support opportunity management, forecasting, account planning, and sales execution.
• Maintain CRM governance and data quality standards to improve visibility and decision-making.

Drive Sales Process Adoption and Discipline

• Define and track adoption metrics for sales processes, CRM utilization, and pipeline management.
• Address process gaps and implement strategies that drive lasting behavioral change.
• Partner with Enablement and Sales Leadership to develop training, coaching, and reinforcement programs.
• Foster a culture of accountability, process excellence, and data-driven decision-making.

Integrate Sales Systems and Seller Workflows

• Lead integration of Salesforce with the broader sales technology ecosystem to improve seller workflows.
• Optimize connections across CRM, analytics, enablement, AI, and other sales platforms.
• Evaluate latest capabilities and recommend improvements that increase efficiency and business impact.
• Ensure sellers and leaders have easy access to the tools, insights, and content needed to execute effectively.

Partner Across Functions

• Be a trusted advisor to Sales, Revenue Operations, Marketing, IT, Finance, Customer Success, and Enablement leaders.
• Balance stakeholder priorities while aligning initiatives to business objectives.
• Facilitate cross-functional governance, communication, and decision-making.

Lead and Develop a High-Performing Team

• Coach and develop a team responsible for sales process excellence and CRM capabilities.
• Foster a culture of ownership, innovation, collaboration, and continuous improvement.
• Establish clear priorities, execution rhythms, and performance expectations.
• Strengthen organizational capability through talent development, succession planning, and knowledge sharing.

The Essentials - You Will Have:

• Bachelor's Degree or Equivalent Years of Relevant Work Experience
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• Typically requires 5+ years of experience in sales operations, sales process, CRM management, revenue operations, or related commercial excellence functions.
• Experience leading Salesforce CRM initiatives, enhancements, or transformations.
• Experience driving cross-functional business initiatives and organizational change.
• Experience supporting complex global sales organizations.
• Knowledge of pipeline management, forecasting, account planning, and opportunity management practices.
• Experience with sales technology ecosystems, integrations, analytics platforms, and AI-enabled seller tools.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

#LI-Hybrid

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at [phone].

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.