Manager, Sales Engineering

Affirm, Inc.; Charlotte (NC); Remote; USD 164,000 - 224,000; Full time

Benefits offered by this job

Remote-first

Health coverage

Stock purchase plan

Flexible time off

Job summary

Affirm, Inc. is seeking a Vice President/Director-level Sales Engineer to lead and scale a technical sales team that partners with merchants to implement API-based payments solutions.

You will stay hands-on in complex deals, mentor engineers, and drive seamless integrations across the sales cycle. You will collaborate with Engineering, Product, and Revenue to translate merchant needs into actionable product feedback and robust technical demonstrations.

Qualifications

• 4–6+ years in Sales Engineering, Solutions Eng, or similar customer-facing technical role.
• 3–4 years of people management experience.
• Track record of developing technical talent and holding teams accountable.
• Hands-on in technical customer conversations and deal advancement.

Responsibilities

• Lead, mentor, and grow a team of Sales Engineers with clear expectations.
• Participate in deals, supporting live technical discovery and solution presentations.
• Collaborate with merchant leaders for leadership involvement when needed.
• Develop deep knowledge of Affirm products, APIs, and integration options.
• Build and test integrations in sandbox environments and coach the team to do the same.
• Use AI development tools in technical work and guide their use in prototypes and testing.
• Collaborate with Engineering, Product, and Revenue to design merchant solutions.
• Turn merchant requirements into actionable product feedback and process improvements.
• Foster a respectful environment with feedback and growth opportunities.

Skills

Team leadership

Sales engineering

API integrations

Programming basics

Education

BA/BS in business or technology

Tools

API testing tools

Job description

At Aff… moments that matter -giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

What You'll Do

• Lead, mentor, and grow a team of Sales Engineers, setting clear expectations for technical proficiency, merchant engagement, and performance.
• Actively participate in deals alongside your team, supporting live technical discovery, integration discussions, and solution presentations.
• Partner with merchant technical and business leaders when an opportunity requires leadership involvement.
• Develop and maintain deep working knowledge of Affirms products, APIs, and integration options so you can evaluate solutions, explain tradeoffs, and help resolve technical blockers.
• Build, test, and troubleshoot integrations in sandbox or simulated merchant environments, and coach the team to develop the same practical capabilities.
• Use AI development tools in your own technical work and coach the team to apply them effectively when building prototypes, developing integrations, and testing solutions, with accountability for the quality and correctness of the resulting code.
• Collaborate with Engineering, Product, and Revenue to design effective merchant solutions, address integration gaps, and win new business.
• Translate merchant requirements and recurring technical challenges into actionable product feedback and improvements to internal processes.
• Create a respectful, supportive environment where diverse perspectives contribute to better decisions and team members receive clear feedback and opportunities to grow.

What We Look For

• Passion and drive to change consumer banking for the better.
• BA/BS degree in business or technology.
• 4-6+ years of experience in Sales Engineering, Solutions Engineering, or a comparable customer-facing technical role, and 3-4 years of people management experience.
• A track record of developing technical talent, setting clear expectations, and holding teams accountable for results.
• Demonstrated ability and willingness to stay hands-on while managing a team, including personally leading technical customer conversations and helping advance deals.
• Practical experience building, testing, and troubleshooting API-based integrations, with proficiency in at least one programming language.
• Strong technical judgment and the ability to translate business requirements into integration recommendations, explain tradeoffs, and identify implementation risks.
• Excellent communication skills, with the ability to build credibility with developers, business stakeholders, and senior leaders.

Base Pay Grade - M

Equity Grade - 8

USA Pacific OTE (CA, WA, NY, NJ, CT): $185,000 - $245,000

USA Sapphire OTE (all other U.S. states): $164,000 - $224,000

Please note that visa sponsorship is not available for this position.

Remote-first with flexibility built in

Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirms office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits Designed For You

Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

• Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
• Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
• Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirms stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: Affirms considers qualified applicants with arrest and conviction records, as required by law.