Manager, Sales Development

We Love AI Jobs; Atlanta, Northern (GA, KY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

NiCE-FLEX hybrid model

Job summary

NiCE is seeking a Manager, Sales Development to lead and coach a team of Sales Development Representatives focused on generating new business opportunities. You will partner with Sales Leadership and Marketing to refine target accounts and ensure effective handoffs of qualified opportunities.

You will own team metrics, drive pipeline growth, and maintain CRM hygiene, while developing talent through regular coaching, weekly 1:1s, and performance reviews.

Qualifications

• Experience leading a sales development team or similar leadership role.
• Proven ability to coach, develop, and retain talent.
• Strong understanding of sales processes and CRM hygiene.

Responsibilities

• Hire, onboard, and coach SDRs through regular one-on-ones, call reviews, and messaging feedback.
• Partner with Sales Leadership and Marketing to refine target-account and persona strategies.
• Track team activity and metrics to meet pipeline goals and ensure clean CRM usage.

Skills

Team leadership

Coaching

Sales analytics

CRM management

Salesforce

Outreach

Salesloft

Tools

Salesforce

Outreach

Salesloft

Job description

# Manager, Sales DevelopmentNiCEUSA - Atlanta, GAFull-timeUpload your resume once and Scout applies for youApply with ScoutShare this job:LinkedInXSave imageManages and coaches a team of Sales Development Representatives responsible for generating new business pipeline. The role works with Sales and Marketing on targeting, performance, and qualified-opportunity handoffs.* Permanent* Hybrid### Skills and expertiseSalesforceOutreachSalesloftSales analyticsCRM management### Key responsibilities* Hire, onboard, and coach SDRs through regular one-on-ones, call reviews, and messaging feedback.* Partner with Sales and Marketing to refine target-account and persona strategies.* Track team activity and metrics to meet pipeline goals and maintain CRM hygiene.## How this job comparesCompared with 288 open manager sales jobs on October 10, 2026.Pay: This job does not publish its pay. The 129 open manager sales jobs that publish US pay start at $169K a year on average.Similar open jobs: We Love AI Jobs lists 288 open manager sales jobs at 112 companies.Remote work: This job is hybrid. 71 of the 288 manager sales jobs (25%) are remote.AI in this role: Low. The company works with AI, but AI is a small part of this role's daily work. The position focuses on managing sales development, pipeline, and sales engagement tools. The posting does not describe regular work with AI models, tooling, or products.## Full descriptionAt NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about?As the Manager, Sales Development, you will be responsible for leading a team of Sales Development Representatives (SDRs) who are tasked with generating new business opportunities. You will play a key role in developing your team’s skills, driving pipeline growth, and ensuring alignment between Sales and Marketing. You will focus on coaching your team to exceed their quotas while preparing them for their next career steps within NiCE.How will you make an impact?• Team Leadership: Hire, onboard, and manage a high-performing team of SDRs.• Coaching: Conduct weekly 1:1s, live call coaching, and messaging reviews to improve conversion rates and professional development.• Strategy: Partner with Sales Leadership and Marketing to refine our Target Account Framework and ensure SDRs are targeting the right personas within our ICP.• Execution: Drive team activity and performance to consistently meet or exceed monthly and quarterly pipeline goals.• Operational Excellence: Manage and report on team metrics, ensuring CRM hygiene and effective use of our sales engagement stack.• Collaboration: Work closely with Account Executives to ensure a seamless hand-off of qualified opportunities and alignment on territory strategy.Have you got what it takes?• Experience: Proven experience in sales development leadership or a consistent track record as a top-performing Senior SDR/Team Lead.• Communication: Exceptional verbal and written communication skills with the ability to motivate and inspire a team.• Analytical Skills: Ability to use data to identify trends, track performance, and make informed strategic decisions.• Adaptability: Thrives in a fast-paced, high-growth environment and can navigate ambiguity.• Tech Savvy: Proficiency with Salesforce and sales engagement tools (e.g., Outreach, Salesloft).• Leadership Style: A \"player-coach\" mentality with a passion for developing talent and building a culture of accountability and psychological safety.Why Join Us:• Skill Development: We promote SDRs into other roles within the company, especially in sales, focusing on continuous learning and skill enhancement.• High-Performing Culture: Be part of a high-growth, well-established software company where high performance is recognized and rewarded.• Collaborative Environment: Work in a supportive and collaborative environment where your contributions are valued.• Valuable Work: Engage in meaningful work that directly impacts our company's growth and success.• Respected Role: The SDR role is respected and seen as a critical component of our sales strategy.Enjoy NiCE-FLEX!At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphereWhat’s in it for you?Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!About NiCENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.