Manager - RN Clinical Documentation

University of Mississippi Medical Center; Jackson (MS); On-site; USD 90,000 - 120,000; Full time

Job summary

The University of Mississippi Medical Center seeks a Manager - RN Clinical Documentation to develop and manage workflows and operations in clinical documentation. You will lead support staff, collaborate with senior management, ensure regulatory compliance, and drive efficient throughput while maintaining accurate personnel records.

The role requires a RN license and CCDS, a bachelor's degree, and several years of Clinical Documentation Improvement and supervisory experience.

Qualifications

• Bachelor’s degree preferred in Finance, Business, Health Care Administration, Health Information, Nursing or related field.
• Minimum of three (3) years of Clinical Documentation Improvement experience.
• Two (2) years supervisory experience in Nursing.
• Valid RN license and CCDS certification.

Responsibilities

• Develops and designs workflows to optimize billing, collections, follow-up, cash posting, and customer service for staff.
• Leads and guides employees to excel in revenue cycle performance in collaboration with other managers.
• Ensures operations are aligned with organizational goals and meets peer benchmarks.
• Monitors compliance with regulatory requirements including HIPAA guidelines.
• Oversees hiring, training, and daily work of staff with routine performance reviews.
• Collaborates with senior leadership to implement policies and procedures to meet performance standards.

Education

Bachelor’s degree (preferred in Finance, Business, Health Care Administration, Health Information, Nursing)

Job description

Job Requisition ID

R00050169

Job Title

Manager - RN Clinical Documentation

Job Summary

To develop, coordinate, implement and provide ongoing management of work flows and business operations in the area of Clinical Documentation and manage support staff. To collaborate with senior management in the planning, design, and documentation of the assigned workflows such that plans may be executed in an efficient and effective manner. Ensures financial success for University of Mississippi Medical Center and University Physicians through exercising independent managerial judgment and skills applied to leading staff, monitoring applicable metrics, staying current in all regulatory matters related to HIM, and maintaining productive throughput. Must maintain a working knowledge of all employment policies, procedures and systems to maintain accurate and complete records for all personnel under his/her management. Must be highly effective in developing, documenting, and delivering crucial conversations and applicable corrective actions as needed among personnel under his/her management.

Education & Experience

Bachelor’s degree preferred in one of the following areas: Finance, Business, Health Care Administration, Health Information, Nursing or other related field and a minimum of three (3) years of Clinical Documentation Improvement experience, and Two (2) years supervisory experience in Nursing.

Certifications, Licenses or Registration Required

Valid RN license and Certified Clinical Documentation Specialist (CCDS)

Knowledge, Skills & Abilities

In depth knowledge of large group physician and hospital billing and government and other payor billing rules and regulations. Excellent verbal and written communication skills, organizational and analytical skills. Ability to design and implement measures to increase productivity, maximize collections, attain or exceed accounts receivable goals and industry benchmarks, and improve customer service. The ability to train, inspire and oversee staff. Advanced knowledge of medical terminology. Advanced knowledge of revenue cycle functions. Ability to pay attention to detail. Ability to maintain a professional appearance and attitude. Ability to read, write, type, and follow oral and written directions. Ability to work independently to effectively and efficiently perform assigned duties. Good interpersonal communication and organizational skills, and proven ability to work effectively with others sections.

Responsibilities

• Participates with senior management, and independently, in developing and designing work flows to optimize efficiency and effectiveness in billing, collections, follow-up, cash posting, and customer service for professionally certified and non-certified staff
• Designs and implements work flows to improve productivity, maximize cash flow, attain or exceed peer group benchmarks across the revenue cycle, contain costs, and optimize the use of technology, space, and resources
• Participates in establishing revenue cycle goals and implementing plans to achieve goals
• Leads and guides employees to excel in applicable revenue cycle performance in collaboration with other revenue cycle managers to avoid duplication of effort and other non-productive work activities
• Ensures operations are aligned with the strategic goals and objectives of the organization and stirve to lead operations in ways that meet or exceed peer group benchmarks
• Monitors and ensures compliance with all regulatory requirements
• Oversees the hiring, training, and daily work of staff and monitors productivity to ensure optimal throughput
• Collaborates with senior revenue cycle leadership to develop, secure approval of, and oversee implementation of policies and procedures to meet agreed upon performance standards
• Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations
• Manages the development of staff through the use of performance measurement reports and tools, and providing routine feedback, performance reviews, and one-on-one meetings. This includes conducting routine staff audits for productivity and tracking results
• Enforces organizational policies and procedures to ensure qual customer services, appropriate expense controls and effective operations
• Collaborates with management and co-workers in an open and postive manner to contribute to highly effective outcomes for the organization
• Contributes to a positive and professional work environment
• Performs any other assigned duties since the duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive

Environment and Physical Demands

• Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold
• Occasional handling or working with potentially dangerous equipment
• Occasional working hours beyond regularly scheduled hours
• Occasional travelling to offsite locations
• No activities subject to significant volume changes of a seasonal/clinical nature
• Occasional work produced is subject to precise measures of quantity and quality
• Occasional bending
• Occasional lifting/carrying up to 10 pounds
• Occasional lifting/carrying up to 25 pounds
• Occasional lifting/carrying up to 50 pounds
• Occasional lifting/carrying up to 75 pounds
• Occasional lifting/carrying up to100 pounds
• No lifting/carrying 100 pounds or more
• No climbing
• No crawling
• Occasional crouching/stooping
• Occasional driving
• Occasional kneeling
• Occasional pushing/pulling
• Frequent

Time Type

Full time

FLSA Designation/Job Exempt

Yes

Pay Class

Salary

FTE %

100

Work Shift

Day

Benefits Eligibility

Grant Funded: No

Job Posting Date

09/9/2026

Job Closing Date

open until filled if no date specified

Equal Opportunity Employer

UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR § 92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports. Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”). UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on-site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services. With respect to employment in particular, this commitment applies to all employment decisions including but not limited to recruitment, employment, training, promotion, compensation, benefits, disciplinary actions and termination. UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals.

Know Your Rights

Workplace discrimination is illegal (eeoc.gov). In compliance with Section 1557 of the Patient Protection and Affordable Care Act and other federal civil rights laws and to ensure individuals with disabilities and those with limited English proficiency have meaningful access to, have an equal opportunity to participate in and have an equal opportunity to enjoy the benefits of our programs, activities, services and other benefits, UMMC provides the following in a timely manner and free of charge: reasonable modifications to our policies, practices, or procedures for qualified individuals with disabilities when such modifications are necessary to avoid discrimination on the basis of disability; appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) which may include qualified sign language interpreters and written information in other formats including braille and large print and language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) which may include qualified interpreters and information written in other languages.

2026 Benefits at a Glance - University of Mississippi Medical Center