Manager, Revenue Cycle Optimization & Analytics

Sentara Health; Virginia; Hybrid; USD 95,000 - 148,000; Full time

Job summary

Sentara Health in Harrisonburg, VA is seeking a Manager of Revenue Cycle Optimization & Analytics. The role drives change initiatives across the revenue cycle, leading program rollouts and collaborating with IT and analytics to optimize KPI performance.

The position requires a Bachelor’s degree and 7 years of RC experience (or 9 years without a degree), plus 2 years of management and analytics exposure. Remote opportunity available.

Qualifications

• Bachelor's Degree in Revenue Cycle with 7+ years of Revenue Cycle experience.
• In lieu of advanced degree: 9 years' Revenue Cycle experience.
• 2 years of management experience required.
• 2 years Reporting/Analytics preferred.
• Experience identifying gaps in data or system requirements and collaborating with technical stakeholders to effect change.
• Strong working knowledge of EPIC.

Responsibilities

• Drive change initiatives across the revenue cycle.
• Lead project management for major program rollouts (policy, technology, processes).
• Collaborate with operations leaders and stakeholders to ensure timely progress.
• Track operational KPIs and validate results; document issues and align stakeholders.

Skills

Project management

Change management

Leadership

KPIs tracking

Stakeholder collaboration

Healthcare revenue cycle

Education

Bachelor's Degree

Tools

EPIC

Job description

City/State Harrisonburg, VA

Work Shift First (Days)

Overview:

Manager, Revenue Cycle Optimization & Analytics

The Manager of Revenue Cycle Optimization and Analytics is responsible for driving change initiatives throughout the revenue cycle. This role collaborates closely with the operational leaders within the Revenue Cycle and corresponding departmental stakeholders, at the direction of the VP of Revenue Cycle, to drive meaningful and impactful change to key KPIs.

Leads project management initiatives for major program rollouts, e.g. policy changes, technology changes, and process improvements with appropriate work plans designed to guarantee success and a feedback loop to validate results. Collaborates with operational colleagues at all levels of the organization to identify issues that ensure we are solving the right issue and engaging appropriate stakeholders in our change journey.

Learns and tracks operational KPIs to ensure that we are making meaningful and significant impact to business model. Engages with operations leaders to identify gaps in data or system requirements and collaborate with appropriate business partners, IT, and Analytics leaders to best effect change. Documents business issues and gain alignment of stakeholders around the burning platform of a project and elevate items that are not moving in a timely manner.

Remote Opportunity available

Education

• Bachelor's Degree and 7 years' Revenue Cycle experience
• In lieu of advanced degree: 9 years' Revenue Cycle experience required

Certification/Licensure

• No specific certification or licensure requirements

Experience

• 2 years Management experience required
• 2 years Reporting/Analytics preferred
• Experience identifying gaps in data or system requirements and collaborating with appropriate technical stakeholders to best effect change
• Strong working knowledge of EPIC

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $95,430.40 - $148,366.40 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara RMH Medical Center, a Magnet designated hospital located in Harrisonburg VA, serves a seven-county area with a population of 218,000 residents, employing 2600 locals. The 238-bed community hospital has been serving Harrisonburg, Rockingham County and surrounding areas since 1912, then partnered with the Sentara Health System in May of 2011. Sentara RMH features the RMH Hahn Cancer Center, a state-of-the-art center equipped with the latest cancer fighting technologies available in the nation administrating more than 18,000 cancer treatments. With 1800 delivered babies, 60,000 emergency patients and 21,000 surgical procedures, Sentara has a position for you. We improve health every day, come be a part of the community.

Our Caring Workplace Environment

• A Caring Commitment serving our community for 100+ years
• Free and convenient parking
• Collaboration and shared governance
• CMS 5-Star and Magnet designated hospital
• EAP – 24 x 7

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.