Manager, Residential Senior Property

Newmark Group; Morristown (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Newmark Group in Morristown, NJ, seeks an experienced Property Operations Manager to oversee the development and implementation of policies and programs that ensure well‑managed, well‑maintained buildings with a strong tenant focus.

You will lead on-site staff, manage the annual budget and monthly reports, coordinate vendor contracts and performance, and partner with senior management to maximize asset value while ensuring safety and regulatory compliance across the portfolio.

Qualifications

• Bachelor’s Degree in business or related field required.
• Real estate license required in states where work is performed.
• Minimum of 8 years’ experience in property operations.
• Knowledge of leasing and construction management.
• Portfolio management experience with direct reports preferred.
• May perform other duties as assigned.

Responsibilities

• Develop and implement policies and programs for well‑managed, well‑maintained buildings.
• Assist in solidifying positive relationship with owner by being proactive and responsive to owners’ needs.
• Assist senior management in understanding and working with the client to determine goals and objective for performance of real estate assets.
• Prepare and report information in a timely fashion to designated staff and owners.
• Create and develop upgrades to services to exceed client expectations.
• Develop staffing plans and promote continuous education for on-site personnel.
• Oversee budgeting and monthly financial reporting package.
• Establish goals for on-site staff performance and conduct evaluations.
• Develop a resource plan to deliver projects within budgets and schedules.
• Prepare lease abstracts and participate in contract vendor selection and monitoring.
• Review and approve payables/receivables and accounting outputs at site level.
• Weekly site visits and quarterly property inspections to ensure compliance.
• Lead long-range planning for assigned properties and safety programs.

Skills

Staff management

Budgeting

Vendor negotiation

Facilities management

Financial reporting

Communications

Education

Bachelor’s Degree in business or related field

Real estate license (where applicable)

RPA/CCIM/CPM certification preferred

Tools

Property management software

MS Excel

Job description

Responsible for the development and implementation of policies, procedures and programs that will assure a well-managed, well-maintained building, placing maximum emphasis on positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination in conjunction with the owner’s goals and objectives.

• Assist in solidifying positive relationship with owner by being proactive and responsive to owners’ needs and requests.
• Assist senior management in understanding and working with the client to determine the goals and objective for the performance of the real estate assets.Assist Vice President and Portfolio Manager in developing and implementing recommendations to position the property to achieve the highest value consistent with the owner’s objective.
• Prepare and report information in a timely fashion to designated staff as set forth byNewmark and the property owners.
• Create and develop upgrades to services being provided by the company in an effort to exceed client expectations.
• Develop and implement staffing plans and job descriptions as required for assigned sites and promote continuous education for all on-site personnel.
• Bottom line responsibility for the preparation, presentation and content of the annual operating budget and monthly financial reporting package.
• Establish goals and objectives for the performance of the on-site staff in meeting set goals and objectives in a timely and efficient manner.Prepare employee evaluations and make promotion and compensation recommendations.
• Develop a resource plan with overall accountability for delivering a completed project, meeting customer requirements, within set budgets and schedules.
• Prepare lease abstracts and, in some cases, may have final approval authority of all lease abstracts and final document output.
• Review specifications prepared for service contracts.Responsible for selection and final award of contract services, vendor negotiation of service agreements and the overall monitoring of vendor performance to assure full compliance with standards established within the service agreement.
• Review and approval of payables and receivables as prepared at the site level.
• Review and supervise all accounting output as prepared by the accounting department as required by the property.
• Weekly visits to sites to review policies and procedures, personnel performance, and approving invoices requiring signature.Quarterly inspections of all properties contained within the portfolio.
• Responsible for short and long range planning for all properties assigned.
• Ensure that all fire, life safety and other safety programs are established and followed in conjunction with the Environmental Health and Safety Act.
• Maintain a positive image in performing daily work both internally and externally.
• May perform other duties as assigned

Other Job Functions:

• Responsible for providing input to proposal efforts with the senior management.
• Work with management to develop and implement outstanding service programs for clients and tenants within portfolio.
• Work closely with management to ensure the property(s) succeeds as a profit center or expense control for ownership.
• May be required to conduct market surveys, recommend pricing, develop marketing programs, and establish broker rapport in support of leasing objectives.

Skills, Education and Experience:

• Bachelor’s Degree in business or related field. RPA and CCIM or CPM certification preferred.
• Minimum of 8 years’ experience in property operations.
• Knowledge in all aspects of business including leasing and construction management.
• Must have been responsible for a portfolio of three or more projects with direct reports.
• A valid real estate license is required in states where work is performed
• May perform other duties as assigned

Bilingual English/Spanish communication skills preferred