Manager, Research & Insights

ADP; Florida; Hybrid; USD 90,000 - 130,000; Full time

Job summary

The Institute of Internal Auditors (IIA) in Lake Mary, FL, is seeking a Manager, Research & Insights to lead research initiatives, design surveys, and translate complex data into actionable insights for senior leaders across a global network.

The ideal candidate will have a Bachelor's degree and 3+ years in human-subject research or data analytics, with strong writing and presentation skills, capable of managing multiple projects in a hybrid work environment.

Qualifications

• Bachelor's degree with 3+ years of experience in human-subject research or a similar field.
• At least 3 years of experience in data analytics.
• Working knowledge of data analysis and statistical analysis tools such as SPSS, SAS, Q, or similar platforms.
• Experience using survey software platforms such as Qualtrics or comparable research tools.
• Experience designing, executing, analyzing, or supporting quantitative and qualitative research initiatives.

Responsibilities

• Lead Research & Insights initiatives for the internal audit profession and global network.
• Design and implement research methodologies, including surveys and data collection techniques.
• Coordinate with internal teams and external partners to execute research projects.
• Develop reports and visualizations to present findings to leadership.
• Translate complex data into actionable recommendations for senior leaders.

Skills

Data analytics

Research design

Survey development

Microsoft Office

Written communication

Verbal communication

Education

Bachelor's degree

Tools

Qualtrics

SPSS/SAS

Job description

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Manager, Research & Insights

Salary Full-Time Lake Mary, FL, US

2 days ago Requisition ID: 1643

Manager, Research & Insights

Location: Lake Mary, FL (Hybrid)
Department: Internal Audit Foundation
Status: Full-Time | Exempt

About The IIA

The Institute of Internal Auditors (IIA) is the global leader and recognized authority for the internal audit profession. We advance the profession worldwide through education, advocacy, certifications, research, thought leadership, and professional resources.

Guided by our values of People First, Integrity, Collaboration, Accountability, and Innovation, we offer a collaborative, purpose-driven workplace where employees can grow professionally while making a global impact.

Why Join The IIA?

Are you passionate about uncovering meaningful insights, translating complex data into compelling stories, and using research to influence decisions?

As Manager, Research & Insights, you will have the opportunity to contribute to research that advances the internal audit profession and informs strategic decisions across a global professional organization.

In this role, you will:

Lead meaningful research initiatives that generate insights into the internal audit profession, its professionals, and emerging trends.

Work with quantitative and qualitative data to uncover patterns, identify opportunities, and develop actionable recommendations.

Design and execute surveys and research projects with internal stakeholders and external research partners.

Transform complex findings into compelling reports, dashboards, data visualizations, and executive presentations.

Collaborate with colleagues and research partners across The IIA's global network.

Contribute to longitudinal research that tracks important professional and demographic trends over time.

Join a collaborative, mission-driven organization where your analytical expertise and research contributions can make a global impact.

Position Summary

The Institute of Internal Auditors (IIA) is seeking a Manager, Research & Insights to support the execution of impactful research initiatives across the organization and its global institute network.

This is a hands-on research management role that combines research design, survey development, quantitative and qualitative data analysis, data visualization, project management, and research reporting.

You will manage assigned research projects from planning and data collection through analysis, interpretation, and communication of findings. Working with research sponsors, internal stakeholders, and external collaborators, you will translate complex data into clear, credible, and actionable insights that inform organizational decisions and advance understanding of the internal audit profession.

The ideal candidate brings strong analytical and research capabilities, excellent writing and presentation skills, and the ability to manage multiple initiatives while collaborating effectively with diverse stakeholders.

Work Arrangement

This is a hybrid position based in Lake Mary, Florida, combining in-office collaboration with remote work.

What You'll Do

Lead Research & Insights Initiatives

Manage the execution of assigned research projects related to the internal audit profession, The IIA, and the Internal Audit Foundation.

Partner with research sponsors and stakeholders to understand research objectives, define project requirements, and support successful delivery.

Design and implement research methodologies, including surveys and other quantitative and qualitative data collection techniques.

Coordinate with internal teams, external research partners, and collaborators to execute research initiatives.

Identify and manage internal and external resources needed to support research projects.

Manage project activities, timelines, and deliverables to ensure research is completed accurately and on schedule.

Analyze Data & Generate Actionable Insights

Clean, validate, and prepare datasets to ensure accuracy, consistency, and completeness before analysis.

Conduct quantitative and statistical analyses to identify meaningful patterns, relationships, trends, and insights.

Analyze and code qualitative research data, synthesizing findings into clear themes and conclusions.

Interpret structured and unstructured data to develop relevant, evidence-based recommendations.

Translate large and complex datasets into concise insights that support senior leadership and organizational decision-making.

Apply sound analytical judgment and problem-solving skills to address research questions and identify opportunities for further investigation.

Develop Research Reports & Data Visualizations

Write comprehensive, clear, and action-oriented research reports that communicate findings, conclusions, and recommendations.

Create compelling charts, graphs, and other visual representations of research data.

Present complex findings in accessible language for executive, professional, and nontechnical audiences.

Prepare and deliver PowerPoint presentations for leadership discussions, conference sessions, webinars, and other professional forums.

Develop research summaries and key takeaways that help stakeholders understand and apply findings.

Manage Surveys, Research Tools & Data Resources

Manage survey programming, administration, and the ongoing maintenance of survey tools and processes.

Develop and maintain a core library of demographic and professional insight questions to support consistent data collection and longitudinal trend analysis.

Use survey platforms and statistical analysis tools to support efficient research execution.

Maintain research data quality, documentation, and consistency across assigned initiatives.

Coordinate and manage external requests for research data access.

Stay informed about evolving research methodologies, data analysis practices, and relevant technology.

Collaborate Across a Global Organization

Build productive working relationships with research sponsors, internal stakeholders, and external research partners.

Collaborate with colleagues across The IIA and its global institute network to support research objectives.

Communicate research progress, findings, and recommendations effectively to diverse audiences.

Balance multiple research priorities, stakeholder expectations, and deadlines in a dynamic environment.

Qualifications

Required Qualifications

Bachelor's degree with 3+ years of experience in human-subject research or a similar field.

At least 3 years of experience in data analytics.

Working knowledge of data analysis and statistical analysis tools such as SPSS, SAS, Q, or similar platforms.

Experience using survey software platforms such as Qualtrics or comparable research tools.

Experience designing, executing, analyzing, or supporting quantitative and qualitative research initiatives.

Strong analytical and statistical reasoning skills, with the ability to interpret complex datasets and develop meaningful insights.

Experience translating large volumes of data into clear findings, actionable recommendations, and executive-level communications.

Excellent professional writing skills, including the ability to develop research reports, summaries, and presentations.

Strong verbal communication, presentation, and interpersonal skills.

Demonstrated project management, organizational, and time-management skills, with the ability to manage multiple priorities and meet deadlines.

Strong attention to detail, data accuracy, and research quality.

Ability to collaborate effectively with internal and external stakeholders and influence outcomes through research and evidence-based recommendations.

Advanced proficiency with Microsoft Office, including Excel, PowerPoint, and Word.

Strong command of written and spoken English.

Ability to learn and apply new research, survey, and data analysis technologies.

Preferred Qualifications

Experience working within a professional association, membership organization, or similar environment.

Experience with data visualization and business intelligence tools such as Tableau or Power BI.

Experience collaborating with international stakeholders or across global research networks.

Familiarity with longitudinal research, survey question development, and professional or demographic trend analysis.

Additional language proficiency.

Equal Opportunity Employer

The Institute of Internal Auditors (IIA) is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with dignity and respect. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.