Manager, Release Management

Exol; Wilmington (MA); Hybrid; USD 121,000 - 177,000; Full time

Job summary

Symbotic is seeking an experienced Manager to lead Release Management, guiding a high-performing team responsible for end-to-end planning, coordination, governance, and seamless delivery of software releases to deployment and operations teams.

We are looking for a collaborative leader with a creative problem-solving mindset to navigate complex technical challenges in a fast-paced environment where timely communication drives success.

Qualifications

• Bachelor's degree or equivalent experience in a technical field.
• 8+ years in delivery or release management and 3+ years in engineering leadership.
• Experience designing end-to-end release workflows and CI/CD pipelines.
• Strong communication and collaboration across cross-functional teams.

Responsibilities

• Drive the software Release strategy across the Symbotic ecosystem, aligning milestones with engineering roadmaps and customer deployment schedules.
• Be the accountable owner for Release readiness with go/no-go assessments and post-release reviews.
• Coordinate content for designated Releases with Systems Engineering, Development and QA teams for on-time deliverables.
• Communicate project plans, risks, commitments, schedules and scope changes to stakeholders.
• Lead CAB processes to minimize risk of changes to customers and oversee release governance.

Skills

Leadership / people management

Communication skills

Strategic mindset

Problem-solving

Education

Degree in Computer Science or related field

Tools

Jira

GitHub Actions/Jenkins

ArgoCD

Confluence/SharePoint

Cloud technologies

Container registries

Job description

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

Symbotic is looking for an experienced Manager to lead our Release Management team. In this role, you will guide, manage, and empower a high-performing team responsible for the end-to-end planning, coordination, governance, communication, and seamless delivery of software releases to our deployment and operations teams.

We are seeking a collaborative leader who brings a creative problem-solving mindset to complex technical challenges in a fast-paced environment where strategic decision making and timely communication drive success.

What we do

At Symbotic, our Engineering Operations team is at the forefront of technological integration and operational excellence. We oversee a vast array of complex projects across Software Development, DevOps and IT, Hardware and Electromechanical Systems, and AI and Machine Learning. Our mission is to streamline and enhance the efficiency of our engineering processes, ensuring robust delivery of innovative solutions that drive the future of automation and robotics. We lead with strategic oversight, ensuring that every project not only aligns with our technological ambitions but also supports our overarching business objectives.

What you’ll do

• Driving the software Release strategy across the complex Symbotic ecosystem aligning the Business milestones with engineering roadmaps (developing and testing), and customer deployment schedules.


• Serving as the primary point of accountability for Release readiness, delivering transparent go/no-go assessments and post-release reviews.


• Coordinating the content for designated Releases, partnering with Systems Engineering, Development and Quality teams to ensure on-time deliverables.


• Communicating all key project plans, risks, semi commitments, and changes to the release vehicles, including requirements, QA plans, schedules, and scope changes.


• Driving the strategy and delivery of automated release notifications and release notes tailored for internal stakeholders and external customers.


• Partner with Release Engineers (DevOps) to oversee branch impact, code merge timing, and build validation, ensuring seamless integration and rapid triage of build blockers.


• Establishing operational best practices and a culture of continuous improvements.


• Lead the Change Advisory Board (CAB) process, to control and minimize risk of changes to our customers.


• Mapping and maintaining cross-system software dependencies, deployment procedures, across all components of the Symbotic ecosystem, actively advocating for automation in all release workflows.


• Acting as the core liaison connecting Release Management, Engineering teams, and the Customer.

What you’ll need

• Degree in Computer Science, a related technical discipline, or related experience.


• Minimum of 8 years of experience in the role of delivery management, release management, or release engineering.


• Minimum of 3 years of engineering management experience leading technical teams.


• Expert level proficiency working with Jira, GitHub Actions/Jenkins, ArgoCD, and collaborative systems like Confluence/SharePoint


• Demonstrated experience designing end-to-end release workflows, CI/CD pipelines, and multi-stage release gating.


• Demonstrated experience leading large-scale, complex software releases within fast-paced, highly dynamic environments with shifting business priorities.


• Demonstrated ability to collaborate with DevOps engineers to implement solutions that streamline and safeguard the release lifecycle.


• Hands on experience with public cloud technologies and container registries.


• Excellent written and verbal communication skills with the ability to articulate complex concepts to a broad range of technical and business audiences.


• Exceptional attention to detail.


• Situational fluency, ability to influence and motivate others, and perseverance to handle challenging business situations.


• Ability to triage issues based on priority, impact, risk, release timing.


• Outstanding time management skills and the ability to prioritize multiple simultaneous issues.


• Experience working with technical engineering teams in a fast-paced technology company.


• Ability to understand complex technical issues and facilitate resolution.

Our Environment

• Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client locations and company HQ.


• Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today’s complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $120,750.00 - $177,100.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.