We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.
Department: 10007330 Outpatient Rehab Administration Work Shift: .
Job Description:
The Manager, Acute & Subspecialty Rehabilitation Services provides operational, clinical, educational, and people leadership for rehabilitation services across multiple hospitals, care settings, and affiliated locations within the health system. This role oversees multidisciplinary rehabilitation teams serving high-acuity patient populations, including trauma, neurological, orthopedic, critical care, pediatric, and medically complex patients. The Manager is responsible for the day-to-day operations, quality outcomes, regulatory compliance, workforce development, and performance of rehabilitation services while collaborating with leadership on financial management, strategic initiatives, and program development. Through interdisciplinary partnerships with physicians, nursing, case management, and system leadership, this position promotes safe, evidence-based care, supports patient progression and discharge planning, and advances rehabilitation excellence across the continuum of care.
JOB FUNCTIONS
Leadership & Staff Development
- Provides leadership, guidance, and oversight to multidisciplinary rehabilitation teams across assigned facilities and service locations throughout the health system.
- Establishes performance expectations and accountability measures that support quality care, service excellence, operational effectiveness, and patient outcomes.
- Recruits, develops, mentors, and retains qualified rehabilitation professionals and support personnel.
- Conducts performance evaluations, competency assessments, coaching, and corrective action as appropriate.
- Develops staffing plans and scheduling strategies aligned with patient volumes, acuity, operational needs, and organizational priorities.
- Coordinates discipline-specific orientation, onboarding, and ongoing professional development activities.
- Facilitates staff participation in committees, projects, and organizational initiatives.
- Promotes a culture of safety, collaboration, accountability, engagement, and continuous improvement.
- Drives training and educational programs to improve consistency, communication, and workflows across rehabilitation services in the health system.
Clinical Excellence
- Oversees rehabilitation services for medically complex and high-acuity patient populations, including trauma, critical care, neurological, pediatric, orthopedic, and acute care patients.
- Ensures implementation of evidence-based rehabilitation practices that support patient mobility, functional recovery, safety, and discharge readiness.
- Provides clinical consultation and direct patient care as needed within scope of licensure.
- Ensures rehabilitation staff maintain required licensure, certifications, competency validation, and continuing education requirements.
- Collaborates with physicians, nursing, case management, and ancillary departments to optimize care coordination, patient progression, and transitions of care.
- Monitors clinical outcomes and quality indicators and implements improvement strategies to enhance patient care and departmental performance.
- Supports development and standardization of clinical competencies, best practices, and rehabilitation service delivery models.
Operations & Program Development
- Provides operational oversight for rehabilitation services across assigned hospitals, departments, and clinical locations.
- Monitors service delivery, staffing utilization, productivity, patient throughput, patient progression, and quality performance metrics.
- Leads and supports process improvement initiatives focused on quality outcomes, patient experience, safety, and operational efficiency.
- Collaborates with leadership and clinical stakeholders to evaluate, develop, and implement rehabilitation programs and services.
- Identifies opportunities for service enhancement, program expansion, and operational improvement based on organizational needs and industry best practices.
- Utilizes operational and clinical data to support decision-making and continuous performance improvement.
- Supports organizational initiatives related to patient mobility, discharge planning, care transitions, length-of-stay management, and reduction of hospital readmissions.
- Cultivates cross-functional partnerships across the health system to advance and enhance subspecialty programs.
Financial Management
- Collaborates with leadership in the development of departmental budgets, capital requests, and resource planning activities.
- Monitors departmental financial performance, productivity, labor utilization, and resource management to support operational goals.
- Reviews documentation, charging, coding, reimbursement, and revenue cycle performance to ensure compliance and financial integrity.
- Identifies performance trends and recommends operational and financial improvement strategies.
- Supports cost-effective utilization of staffing, supplies, equipment, and other departmental resources.
Recruitment & Workforce Planning
- Partners with Human Resources and operational leaders to develop and implement recruitment and retention strategies.
- Supports workforce planning initiatives, succession planning, and talent development efforts.
- Participates in interviewing, hiring, onboarding, and retention activities to ensure a qualified rehabilitation workforce.
- Represents the organization through professional networking, recruitment efforts, and community engagement activities.
Quality & Regulatory Compliance
- Ensures compliance with organizational policies, professional practice standards, and applicable regulatory requirements.
- Maintains departmental readiness for accreditation and regulatory surveys, including DNV, CMS, and Mississippi State Department of Health requirements.
- Oversees quality assurance, risk reduction, patient safety, and performance improvement activities.
- Ensures adherence to documentation standards, billing requirements, and rehabilitation best practices.
- Supports a culture of regulatory compliance, patient safety, and continuous quality improvement.
Knowledge Skills and Abilities
- Knowledge of acute care and hospital-based rehabilitation operations, standards, and evidence-based practices
- Knowledge of rehabilitation management for medically complex patient populations, including trauma, neurological, orthopedic, critical care, and geriatric patients.
- Knowledge of healthcare reimbursement methodologies, regulatory requirements, accreditation standards, and documentation practices.
- Ability to analyze operational, financial, quality, and clinical performance data and implement improvement strategies.
- Strong leadership, team development, coaching, and performance management skills.
- Effective organizational and project management skills with the ability to manage multiple priorities.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to build collaborative relationships with physicians, nursing leaders, case management, referral sources, patients, families, vendors, and community partners.
- Ability to lead change and drive operational and clinical excellence in a complex healthcare environment.
- Proficiency in conflict resolution, negotiation, and employee engagement.
- Ability to maintain a patient-centered focus while balancing clinical, operational, and financial objectives.
Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing. Frequently Walking. Frequently Sitting. Occasionally Lifting/Carrying. Frequently 100 lbs Pushing/Pulling. Frequently Climbing. Occasionally Balancing. Occasionally Stooping/Kneeling/Bending. Frequently Reaching/Over Head Work. Occasionally Grasping. Frequently Speaking. Constantly Hearing. Constantly Repetitive Motions. Constantly Eye/Hand/Foot Coordinations. Frequently
Salary Range
$111,467.20 - $167,211.20
Education
Doctorate Degree | Rehabilitation Services, Health Administration | Not Required Master’s Degree | Physical Therapy | Required Certifications: Occupational Therapist - MS Department of Health, Physical Therapist (MS) - MS State Board of Physical Therapy, Speech Therapist - Certified - SPEECH
North Mississippi Health Services
North Mississippi Health Services is a large rural health care system with state-of-the-art facilities in Mississippi and Alabama. We have career opportunities ranging from inpatient hospital care to 70+ rural health and specialty clinics, a variety of outpatient, women’s and behavioral health services and many additional support services. Our team of over 7,000 works together every day toward our shared mission – to continuously improve the health of the people of our region.