Manager Rehab Services, Outpatient (Griffin, GA)

4010 Wellstar Spalding Regional Hospital, Inc.; United States; On-site; USD 110,000 - 170,000; Full time

Job summary

WellStar Health System is seeking a senior leader to direct all activities for an area of service within the Rehabilitation Division. You will implement standards of practice, departmental policies and procedures, and ensure compliance with regulatory requirements to maintain and improve the quality of patient care.

You will oversee staff performance, financial results, patient and customer satisfaction, and coordinate program functions with other hospital departments to deliver quality services

Qualifications

• Masters degree in Physical Therapy, Occupational Therapy, Speech Pathology, or Doctorate in Physical Therapy.
• All licenses/certifications required upon hire as applicable.
• Minimum 5 years in rehabilitation management.

Responsibilities

• Coordinates delivery of patient care.
• Maintains a safe, therapeutic environment for care delivery.
• Assesses trends/advances to improve outcomes and cost-effective care.
• Oversees daily program operation and adapts care processes with physicians.
• Ensures staff compliance with standards and proper documentation.

Skills

Interpersonal communication

Leadership

Time management

Change management

Prioritization

Education

Masters Physical Therapy

Masters Occupational Therapy

Masters Speech Pathology

Doctorate Physical Therapy

Job description

Work Shift Day (United States of America) Job Summary:

Responsible for providing leadership and directing all activities/services for an area of service within the Rehabilitation Division of WellStar Health System; assumes responsibility for implementing standards of practice, departmental policies and procedures, and maintaining and improving the quality of patient care delivered; assures staff and program compliance with established standards, practices, policies/procedures and regulatory requirements; responsible for overall standards of patient care, financial performance, human resource management, patient/customer satisfaction, appropriate reporting and for coordinating program functions with the operations of other hospital departments to assure quality services at a reasonable cost for patients; responsible for directing age specific rehabilitative practices that address the biological, developmental, psychosocial and clinical needs of the patient and/or family. Creates an environment which enables the system to fulfill its mission and goals, fosters communication and collaborative practice with physicians and other departments.

Core Responsibilities and Essential Functions

• Coordinates delivery of Patient Care
• Maintains a safe and therapeutic environment for the delivery of care based upon an understanding of current clinical/technological advances in rehabilitative care
• Continually assesses current trends/clinical/technological advances in the area of practice and takes appropriate action to improve functional outcomes, patient satisfaction and cost effective care.
• Reviews and updates department/program specific standards/policies/procedures as needed to assure compliance with established standards, standardization efforts and current practice
• Oversees the daily operation of the program and, in collaboration with physicians, appropriately adapts patient care processes to the assessed needs of the patient/family
• Assesses, provides for the delivery of and evaluates rehabilitative practices and insures quality of services delivered within the program
• Ensures that all staff collaborate in the discharge planning process and patient/family education to enable the system to deliver services more cost effectively in the most appropriate setting to meet patient needs

Customer/Employee Satisfaction

• Promotes a positive environment to patients, families, staff and the community
• Responds to inquiries and complaints effectively and timely and promotes a positive, professional image serving as a liaison between rehabilitative staff, physicians, and administration
• Demonstrates commitment to teamwork through positive interactions and feedback to/from subordinates, physicians, peers and other customers
• Accepts responsibility for employee morale and team performance toward goal achievement. Develops measurable, team goals, monitors progress and keeps staff abreast of progress toward achievement.

Human Resources

• Participates in the selection of qualified personnel to ensure competent and adequate staffing
• Assures compliance with System and facility policies and procedures, standards of practice and documentation standards for all staff
• Maintains ongoing log of performance on all staff
• Establishes, monitors and evaluates staff competency and performance
• Recognizes staff for achievements through positive feedback
• Oversees the continuing education activities of the staff and encourages continual learning for all staff; including staff participation in both required and elective in services or educational programs
• Provides for system and departmental orientation of all new employees and verifies credentials and competency of any agency staff utilized

Liaison for Accreditation and Regulatory Compliance

• Coordinates with the Director of Rehabilitation Services on compliance and regulatory standards
• Develops/implements professional standards for the program based upon recognized standards of care, JCAHO and CARF standards, state/federal regulations and overall system policies and procedures
• Monitors staff compliance of regulatory standards

Fiscal Accountability

• Assists with the development and implementation of operational and capital budgets that are consistent with system-wide, facility/divisional goals and objectives
• Assists with the establishment of productivity measures and facilitates program and team achievement of established goals
• Maintains FTE, salary and expense budgets at or below budgeted levels, demonstrating the ability to review/analyze current/historical data relevant to budget variances.
• Assists with the development of collaborative approaches that promote quality, cost-effective rehabilitative services across the continuum

Performs other duties as assigned

Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

Masters Physical Therapy or Masters Occupational Therapy or Masters Speech Pathology or Doctorate Physical Therapy

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated. OT - Occupational Therapist or PT - Physical Therapist SLP - Speech Language Pathologist

Additional License(s) and Certification(s):

Required Minimum Experience: Minimum 5 years in the management of a multidisciplinary staff in the field of rehabilitative services

Preferred Required Minimum Skills:

Strong interpersonal skills to facilitate team dynamics is necessary Time management skills, leadership skills, prioritization skills and change management skills are necessary to focus on goal achievement for the system.

Mission, Vision & Values

At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery. OUR MISSION: To enhance the health and well-being of every person we serve. OUR VISION: Deliver world-class healthcare to every person, every time. OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.