Manager, Quality & Patient Safety (Ambulatory Clinician)

Sutter Health; Santa Barbara (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Sutter Health’s Sansum Clinic unit is seeking a manager to lead the establishment and maintenance of quality management systems. You will collaborate with clinical and operational leaders to drive performance improvement and ensure compliance with NCQA, IHA, CMS, and contractual requirements to deliver high-quality patient care.

The role focuses on assessment, planning, and monitoring of quality initiatives, with a strong emphasis on standard work and clinical improvement projects across the

Qualifications

• Bachelor’s degree in Management, Public Health, Nursing, Business Administration, Organizational Leadership, or related field.
• Equivalent education and/or experience may be considered.
• RN – Registered Nurse (California), MD – Medical Doctor, PharmD – Pharmacist, PA – Physician Assistant, NP – Nurse Practitioner.

Responsibilities

• Lead and implement quality management programs.
• Ensure compliance with NCQA, IHA, CMS, and health plan regulations.
• Oversee performance measurement, planning, and quality improvement for patient care.

Skills

Operations leadership

Quality improvement

Performance measurement

Project management

Cross-functional collaboration

Education

Bachelor's degree in Management/related field

Equivalent education/experience

Job description

We are so glad you are interested in joining Sutter Health!

Organization:

SC - Sansum Clinic

Position Overview:

Works collaboratively to lead and establish appropriate performance management/ quality improvement systems. The Manager is responsible for overall implementation and maintenance of quality management programs and facilitates assigned programs with specified objectives. This includes compliance to standards of the National Committee on Quality Assurance (NCQA), Integrated Healthcare Association (IHA), Centers for Medicare and Medicaid Services (CMS), health plan regulations and contractual requirements, standards, and projects pertaining to quality management, standard work and clinical improvement initiatives. Assumes responsibility for ensuring or supporting assessment and planning, performance measurement and monitoring, evaluation and quality improvement for the delivery of quality patient care.

Job Description :

EDUCATION:

• Bachelor’s degree in Management, Public Health, Nursing, Business Administration, Organizational Leadership, or a related field
• Equivalent education and/or experience may be considered

CERTIFICATION & LICENSURE:

• RN – Registered Nurse (California)
• MD – Medical Doctor
• PharmD – Pharmacist
• PA – Physician Assistant
• NP – Nurse Practitioner

TYPICAL EXPERIENCE:

• 8 years of recent, relevant experience

SKILLS AND KNOWLEDGE:

• Operations, leadership, critical thinking, analysis, teaching, facilitation, coaching, mentoring, and project management skills
• Knowledge of population health management practices, policies, programs, initiatives, and functions
• Ability to train staff in quality improvement and performance improvement methodologies
• Strong written and verbal communication skills, including presentations and performance improvement reporting
• Ability to collaborate effectively with physician leadership, providers, and operational leaders
• Strong problem-solving skills with the ability to develop and implement effective solutions