Manager, Quality Control - Mortgage Risk Advisory

Baker Tilly Advisory Group, LP; Frisco (TX); On-site; USD 97,000 - 221,000; Full time

Job summary

Baker Tilly Advisory Group, LP is seeking a Quality Control Manager for its Mortgage Risk Services team in the United States. The role focuses on comprehensive risk control, compliance, and data analytics across pre-funding and post-closing processes.

The position offers leadership responsibilities, training duties, and collaboration with QC and Compliance to maintain high-quality control standards, with emphasis on accuracy, confidentiality, and client service.

Qualifications

• Bachelor's degree required.
• Minimum 5 years Mortgage Credit Underwriting or Post-Closing QC auditing.
• Minimum 5 years of management experience.
• Strong attention to detail and analytical skills.
• Ability to develop and use MS Excel/Word spreadsheets.

Responsibilities

• Oversee pre-funding and post-closing QC processes to ensure compliance.
• Train and supervise QC staff and auditors.
• Coordinate with QC and Compliance to maintain quality standards.
• Identify QC trends and implement improvements.
• Maintain confidentiality and protect customer information.

Skills

Mortgage underwriting

Post-Closing QC

Management

MS Excel

MS Word

Education

Bachelor's degree

Tools

MS Office

Job description

Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Job Description

Are you interested in joining one of the fastest growing consulting and accounting firms in the country? Would you like the ability to join a highly dynamic team focused on providing exceptional client service in the areas of mortgage risk services? If yes, consider joining Baker Tilly's Mortgage Risk Services team as a Quality Control Manager! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. Does this describe you? You want to continue to expand your work experiences and hone your skills as a comprehensive risk professional in the areas of compliance, enterprise risk management, governance, internal controls, and data analytics. You crave the opportunity to be part of a fast growing, entrepreneurial risk consulting practice where your hard work and creativity will be rewarded. You do your best work when you are part of a talented, down-to-earth team that thrives in collaboration and truly enjoys working together. You feel valued when you are provided the resources and support to continually sharpen your technical skills and build your career now, for tomorrow.

What you will do

• The Quality Control Manager position requires in-depth knowledge of the Quality Control function with regards to FNMA, FHLMC, FHA/VA, USDA requirements.
• The Quality Control Manager should be well versed in performing and reviewing Pre-and Post-Close reviews, Repurchase reviews, Early Payment Default, and Red Flag/ Fraud Reviews.
• This individual understands the mission, culture, general operating functions and quality control needs of the organization and that of our Client sits unique operating environment, operating risks, and available quality control strategies and tactics to reduce and remove risk exposures.
• The manager must be knowledgeable in both state and federal regulatory requirements for real estate lending, must understand how to assess the accuracy, reliability, and appropriateness of each document.
• Must have the ability to create and administer Auditor training as required; development and maintenance of auditor scorecard and performance standards for the Audit team.
• The Quality Control Manager will work with internal partners such as QC and Compliance to ensure quality standards are monitored and managed.
• Responsible for managing, and training quality control staff members
• Manage and support the pre-funding and post-closing quality control and due diligence functions.
• Develop and manage the Quality Assurance reviews for all auditors for Post-closing and Pre-funding
• Recommend quality and general operational improvements based on review of findings and auditor scorecards
• Will prioritize job/staff responsibilities, provide assignments, meet required deadlines, and develop project plans and/or schedules.
• Frequently monitor regulatory changes and updates and keep staff informed with this information.
• To assure confidential information and private customer information is secure.
• Responsible for reviewing a high volume of loan activity and must maintain a high level of detail and accuracy during review process.
• Recognize and relay irregularities and concerns to appropriate management staff.
• Subject Matter Expert to internal/external staff as well as customers in reference to underwriting and compliance in relation to credit risk.
• Provide input on processes, procedures, and/or new approaches.
• Must be able to work effectively, interact, and multi-task professionally with clients and employees and ensure high quality customer service internally and externally.
• Resolve customer concerns and issues related to our work product.
• Determine Quality-Control trends and issues and implement as required.
• Coach others on Quality-Control issues, problems and/or questions.
• In depth understanding of both State and Federal Compliance regulations
• Regularly exercising discretion and independent judgment on critical business-matters that have a significant financial impact
• Prepares and/or updates quality control/quality assurance procedures and manuals that establish, in writing, the quality control standard methods and procedures for specific lending functions of the organization.
• Identify and document when company standards, or any regulations, have not been followed and ensure that the loan files delivered within the required time frame are complete and accurate.
• Position will directly supervise Quality Control Auditors and the output from those areas i.e. reports, audit selection, customer rebuttals, report preparation, and pre-report delivery.
• Other Duties assigned by Director of Quality Control

Successful candidates will have

• Bachelor's degree required
• Must have 5 years Mortgage Credit Underwriting or Post-Closing QC auditor experience.
• Must have 5 years' Management experience.
• Self-motivation, detail orientation and organizational skills
• Proficient PC skills in MS Office
• Ability to develop spreadsheets and other departmentally required documents utilizing MS Excel/Word
• Ability to work on cross-functional teams
• High attention to detail
• Strong technical skills with the ability to analyze and troubleshoot issues
• Strong analytical skills required with a high degree of accuracy
• Solid communication skills, both verbal and written, are necessary
• Self-motivated, detail-oriented and possess organizational skills

The pay rate range for this job position is $96,600 to $221,300. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.