Manager Quality 1

Northrop Grumman; Jacksonville (FL); On-site; USD 95,000 - 143,000; Full time

Job summary

Northrop Grumman Defense Systems (NGDS) seeks a Manager Quality 1 to lead Quality & Mission Assurance for the CBP P‑3 program in Jacksonville, FL. You will guide a team of QMA professionals, ensure program-wide conformance to quality requirements, and drive process improvements across the lifecycle.

The role requires an extensive background in regulated quality systems, Lean/Six Sigma, and data-driven decision making, with eligibility for CBP background checks and travel up to 10% of the time.

Qualifications

• High School diploma or equivalent with 9+ years in Quality Assurance; or Bachelor’s with 5+ years; or Master’s with 3+ years.
• FAA A&P license with FAA IA (Inspection Authorization).
• Experience in highly regulated environments (ISO 9001, AS9100).
• Experience with certified Quality Management Systems and related requirements.
• Understanding of statistical methods and data analytics.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• U.S. Citizenship and ability to obtain CBP Background Investigation.

Responsibilities

• Lead and manage a team of QMA professionals, including performance management and development.
• Ensure conformance to customer and contract quality requirements for the CBP P‑3 program.
• Drive quality across the full program lifecycle.
• Maintain compliance with QMS and standards (ISO 9001, AS9100).
• Collaborate with Program mgmt, Engineering, Operations, and Supplier Quality to implement improvements.
• Lead continuous improvement using Lean/Six Sigma and data-driven methods.
• Participate in program planning and risk reviews.
• Report metrics and present status to management.
• Review CARs/iCARs/SCARs and participate in corrective actions.
• Contribute to technical reviews from a quality perspective.
• Coordinate with Supplier Quality and Mission Assurance to align expectations.

Skills

Team leadership

Quality Assurance

Statistical methods

Data analytics

MS Office

Education

Bachelor's degree

Master's degree

Tools

Quality Management Systems (QMS)

NAMP

Job description

RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE REQUIRED FOR START: Yes
CLEARANCE TYPE: SAP
TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems (NGDS) is seeking a Manager Quality 1 to support Quality & Mission Assurance (QMA) for the CBP P‑3 program in Jacksonville, FL. The CBP P‑3 fleet supports long‑range surveillance and interdiction missions in support of homeland security and border protection. This role provides the opportunity to lead quality performance on a high‑visibility, mission‑critical program.

Responsibilities

• Lead and manage a team of QMA professionals, including performance management, coaching, and development.
• Ensure conformance to all quality‑related customer and contract requirements for the CBP P‑3 program.
• Drive quality into products, services, and solutions across the full program lifecycle.
• Ensure compliance with the Quality Management System (QMS), including applicable business processes and standards (e.g., ISO 9001, AS9100).
• Work cross‑functionally with Program Management, Engineering, Operations, and Supplier Quality to identify and implement process improvements.
• Lead and support continuous improvement initiatives, leveraging Lean/Six Sigma and data‑driven methods to reduce defects, rework, and variation.
• Participate in program planning and schedule reviews to identify and mitigate key quality and mission assurance risks.
• Report quality and process metrics; prepare and deliver quality‑related status and presentations to next level management.
• Review and disposition Corrective Action Requests (CARs/iCARs/SCARs) and participate in corrective action review boards.
• Participate in program technical reviews and review associated technical documentation from a quality perspective.
• Coordinate with Supplier Quality and Mission Assurance to align expectations and harmonize activities across the supply base.

Basic Qualifications

• High School diploma or equivalent and 9+ years of relevant experience in Quality Assurance; – OR a Bachelor’s degree and 5+ years of relevant experience; – OR a Master’s degree and 3+ years of relevant experience.
• FAA A&P license with FAA IA (Inspection Authorization).
• Experience working in a highly regulated industry (e.g., ISO 9001, AS9100 or equivalent).
• Experience working with certified Quality Management Systems and associated requirements.
• Demonstrated understanding and application of statistical methods and data analytics.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) for data analysis, reporting, and presentations.
• U.S. Citizenship.
• Ability to obtain and maintain a CBP Background Investigation.
• Must be able to travel up to 10% of the time
• Strong knowledge of the Naval Aviation Maintenance Program (NAMP)

Preferred Qualifications

• Experience managing teams in Quality Engineering, Mission Assurance, Manufacturing, or equivalent.
• ASQ certifications (e.g., CMQ/OE, CQE).
• Lean / Six Sigma Black Belt or Master Black Belt certification.
• Direct AS9100 experience.
• Prior P‑3 or similar large multi engine turboprop military/para‑military aviation maintenance/modification experience
• Understanding of the application of the FAA AC 43.13

Primary Level Salary Range: $95,000.00 - $142,600.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.