Manager Project Management (PMO) North America

Hitachi Energy Ltd.; Raleigh (NC); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health and retirement benefits

Paid leave

Flexible work arrangements

Job summary

Hitachi Energy Ltd. seeks an experienced PMO Functional Lead to govern PMO and Order Handling, drive performance reporting, and deliver executive-level insights.

You will collaborate across Field Service, Shop Operations, Spare Parts, Supply Chain and Sales to standardize processes and improve forecast reliability. The role requires 10+ years in PMO/operations, the ability to influence without direct authority, and experience with SAP and BI tools.

Qualifications

• Bachelors in Engineering or equivalent experience.
• 10+ years in project/program management or operations leadership.
• Experience with ERP systems, preferably SAP, in manufacturing/service.
• Proficient in project management methodologies and BI tools.
• Certification such as PMP/CSM is preferred.

Responsibilities

• Oversee governance for PMO and Order Handling processes.
• Drive cross-functional alignment and operational excellence.
• Own PMO performance reporting and backlog governance.
• Develop executive dashboards and forecast visibility.
• Coordinate planning across multiple functions to improve accuracy.
• Lead continuous improvement initiatives to boost efficiency.

Skills

PMO governance

Data translation into insights

Executive reporting

Cross-functional collaboration

Forecasting & performance management

Influence without authority

Education

Bachelor's degree in Engineering

PMP certification (preferred)

CSM certification (preferred)

Tools

SAP ERP

Power BI

Microsoft Copilot (AI tools)

Job description

As the PMO Functional Lead, you will manage governance, performance management, forecasting, operational reporting, and continuous improvement activities across the NAM BU Service Project Management Organization. In this role, you will provide functional oversight for Project Management and Order Handling processes, driving standardization, operational consistency, and business performance through cross-functional collaboration and influence. You will oversee performance reporting, backlog governance, forecasting processes, and executive-level business insights while supporting planning and fulfillment coordination across Field Service, Shop Operations, Spare Parts, Supply Chain, and Sales. By delivering trusted data, actionable insights, and structured governance, you will help improve forecast reliability, backlog conversion, project execution, and overall operational performance while supporting informed business planning and strategic actions.

How You’ll Make an Impact

• Provide functional oversight for Project Management and Order Handling by establishing governance, best practices, and performance expectations.
• Drive cross-functional alignment and operational excellence through collaboration, influence, and process ownership.
• Own PMO performance reporting, including backlog health, forecast accuracy, project execution, risk management, and operational metrics.
• Develop executive dashboards and reporting that provide visibility into forecast confidence, revenue opportunities, business risks, and performance trends.
• Establish and maintain a standardized backlog review process across NAM.
• Identify and elevate constraints affecting backlog conversion, including material availability, resource capacity, customer delays, and engineering dependencies.
• Coordinate Planning and Fulfillment activities across Field Service, Shop Operations, Spare Parts, Supply Chain, and Sales to improve forecast accuracy and operational predictability.
• Run continuous improvement initiatives focused on process simplification, operational efficiency, forecasting, backlog management, and project execution.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Bachelor’s degree in Engineering or an equivalent combination of education and experience.
• 10+ years of progressive experience in project management, program management, operations, or business performance leadership.
• Experience managing cross-functional initiatives and improving organizational performance through influence rather than direct authority; experience with ERP systems, preferably SAP, in a manufacturing and service environment; proficiency with project management methodologies, business intelligence tools, and performance reporting; experience with SIOP, planning processes, and operational performance management preferred; PMP, CSM, or similar advanced project management certification preferred.
• Able capabilities in translating complex data into actionable business insights and executive recommendations, including experience using AI-enabled tools such as Microsoft Copilot, Power BI AI capabilities, and related business productivity solutions.
• Excellent written and verbal communication skills with the ability to influence stakeholders at all organizational levels and connect operational performance, financial results, and business priorities.

More About Us

At Hitachi Energy, you will have opportunities to contribute to meaningful work that supports operational excellence and business performance.

• Work with innovative technologies helping shape the future of energy.
• Collaborate with experienced professionals across multiple functions and disciplines.
• Access learning platforms and career development programs to support your growth.
• Enjoy attractive health and retirement benefits.
• Benefit from paid leave and flexible work arrangements.

Location Raleigh, North Carolina, United States of America;
Atlanta, Georgia, United States of America;
Earth City, Missouri, United States of America;
Mount Pleasant, Pennsylvania, United States of America;
Saint-Laurent, Quebec, Canada;
Stoney Creek, Ontario, Canada

Job type Full time

Work arrangement Hybrid

Experience Experienced

Job function Project | Program Management

Contract Regular

Publication date 2026-11-05

Reference number R0144643

About Hitachi Energy

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.