Manager, Project Management (IC)

CVS Health; Baton Rouge (LA); On-site; USD 54,000 - 159,000; Full time

Job summary

CVS Health is hiring a Project Manager to direct all aspects of customer benefit plan implementation for Self-funded New Business Clients. The role involves collaborating with internal and external stakeholders to proactively address critical issues and ensure client expectations are met or exceeded.

You will lead planning, develop project plans, manage milestones, and coach junior team members while maintaining quality and adherence to budgets.

Qualifications

• 5 to 7 years of healthcare client-facing experience, including direct management of client relationships, issue resolution, and successful delivery of healthcare products, services, or implementation initiatives.
• Strong problem-solving skills with the ability to assess risks, recommend solutions, and drive issues to resolution within established timelines.
• Demonstrated ability to collaborate effectively across cross-functional teams.
• Proven execution and delivery skills, including prioritizing work, managing competing deadlines, coordinating cross-functional resources, and achieving established business objectives.
• Proficiency in Microsoft Office Suite (e.g., Excel, Word, PowerPoint, Outlook).

Responsibilities

• Lead planning and execution of key organizational projects, ensuring alignment with goals, timelines, and budget constraints.
• Develop project plans and assign team members, defining deliverables and milestones.
• Conduct post-mortems to capture lessons learned and share process improvements.
• Implement and enforce quality control processes to resolve deviations.
• Develop change management plans to minimize resistance and ensure adoption.
• Identify risks and issues, develop mitigation strategies, and establish contingency plans.
• Prepare and deliver project progress reports highlighting achievements, risks, and mitigation.
• Direct multiple projects, adjust priorities, and meet deadlines with attention to detail.
• Coach junior colleagues in project management techniques and responsibilities.

Skills

Healthcare client-facing

Problem solving

Cross-functional collaboration

Execution and delivery

Microsoft Office Suite

Education

Bachelor's degree or equivalent

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Hiring preference given to candidates able to work Pacific Time Zone.

Position Summary

The Project Manager is responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients. In this position with all key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded.

What you will do

• Under general direction, lead the planning and execution of key organizational projects, ensuring consistent alignment with organizational goals, timelines, and budget constraints.
• Develop project plans and team member assignments, defines specific deliverables and deadlines, and establishes project milestones for the organization.
• Conduct project post-mortems to capture and apply lessons learned to identify areas for improvement and shares process enhancements to optimize project management practices.
• Implement and enforce quality control processes to identify and resolve any deviations or deficiencies.
• Develop change management plans and strategies to minimize resistance and ensure successful adoption.
• Identify project risks and issues, develops risk mitigation strategies, and establishes contingency plans.
• Prepare and deliver project progress reports, highlighting achievements, risks, and mitigation strategies.
• Direct individuals to manage multiple projects simultaneously, adjust priorities, and meet deadlines while maintaining the highest level of attention to detail.
• Coach junior colleagues in current project management techniques, processes, and responsibilities.

Required Qualifications

• 5 to 7 years of healthcare client-facing experience, including direct management of client relationships, issue resolution, and successful delivery of healthcare products, services, or implementation initiatives.
• Strong problem-solving skills with the ability to assess risks, recommend solutions, and drive issues to resolution within established timelines.
• Demonstrated ability to collaborate effectively across cross-functional teams.
• Proven execution and delivery skills, including prioritizing work, managing competing deadlines, coordinating cross-functional resources, and achieving established business objectives.
• Proficiency in Microsoft Office Suite (e.g., Excel, Word, PowerPoint, Outlook).

Preferred Qualifications

• Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations and systems.

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification. Equivalent work experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

• $54,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

• medical coverage
• dental coverage
• vision coverage
• paid time off
• retirement savings options
• wellness programs
• other resources

We anticipate the application window for this opening will close on: 11/22/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.