Manager, Program Management (Hybrid - NYC, Edgewood, Ny or Newark, NJ)

Broadridge; New York (NY); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Broadridge in New York is seeking a Manager, Program Management to lead strategic and operational change initiatives across GSMS. You will translate business objectives into executable plans, govern progress, and provide a clear view of risks and readiness.

As a senior PMO member, you will mentor juniors, shape delivery practices, manage risks, and ensure timely decisions. Collaboration with global teams and external partners is essential.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Five+ years of experience leading complex, cross-functional projects or programs from initiation through implementation and transition.
• Ability to translate business objectives into integrated plans, governance, milestones, dependencies, decision points, and measurable outcomes.
• Strong command of project risk, issue, dependency, scope, resource, and change control practices.
• Ability to diagnose, simplify, and structure problems with a command of details.
• Excellent written and verbal communication, including executive reporting, decision framing, and facilitation.
• Proficiency with common project planning, collaboration, reporting, and presentation tools.
• Demonstrated leadership, ownership, and setting the standard for quality.
• PMP, Agile, Scrum, Prosci or comparable certification or training.
• Experience with organizational change management, adoption planning, and transition to business-as-usual operations.
• Experience working across global teams, with clients, vendors, or in complex environments.

Responsibilities

• Lead cross-functional execution across GSMS and align leaders, teams, and workstreams toward shared outcomes.
• Operate effectively through ambiguity and collaborate with senior leaders, technical teams, and SMEs.
• Shape the delivery approach by establishing governance, processes, and tools for project execution.
• Lead project governance and stakeholder engagement, document decisions, and ensure owners follow through.
• Build the integrated plan connecting business, technology, data, and change activities into one delivery view.
• Identify and mitigate delivery risks, dependencies, and roadblocks; escalate when needed.
• Enable timely decisions by framing options, impacts, and recommendations for sponsors.
• Provide executive visibility with concise status reporting on progress, risks, and readiness.
• Drive change readiness and transition, coordinating adoption activities and handoffs.
• Provide leadership through influence and coaching to junior team members.

Skills

Project management

Cross-functional leadership

Risk management

Executive communication

Change management

Stakeholder management

PM certification

Education

Bachelor's degree or equivalent practical experience

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! The Manager, Program Management, is an experienced project management role responsible for leading assigned strategic and operational change initiatives across GSMS. Reporting to the Head of the GSMS PMO, this role translates business objectives into executable, governed project plans; orchestrates cross-functional teams; enables timely decisions; and gives leaders a clear, fact-based view of progress, risk, tradeoffs, and readiness.

As a senior member of the PMO, the role also provides guidance and oversight to junior team members, helps establish scalable project and change management practices, and reinforces the PMO's mission and standards across the GSMS organization.

Responsibilities

• Lead cross-functional execution across GSMS. Align leaders, teams, and workstreams across functional and organizational boundaries, reinforce accountability, and sustain momentum toward shared outcomes.
• Operate effectively through ambiguity. Bring a hands-on, adaptable approach to evolving environments, take on varied responsibilities when needed, and collaborate effectively with senior leaders, technical teams, and subject-matter experts.
• Shape the delivery approach. Serve as a consultative partner to sponsors and functional leaders, helping establish the appropriate roles, governance, processes, and tools to support effective project execution and successful outcomes.
• Lead project governance and stakeholder engagement. Plan and facilitate effective project meetings with internal and external stakeholders, guide productive discussion, communicate progress and risks, document decisions, and ensure actions have clear owners and follow-through. Take ownership, follow through, and respectfully hold others to agreed commitments.
• Build and maintain the integrated plan. Connect business, technology, vendor, data, operational, client and change activities into one delivery view with clear milestones, dependencies, owners, and commitments.
• Manage risks, issues, and dependencies. Identify and proactively manage delivery risks, dependencies, and potential roadblocks; drive mitigation and resolution; and elevate issues when leadership attention or decisions are required.
• Enable timely decisions. Frame options, impacts, tradeoffs, and recommendations so sponsors, and accountable owners can make informed decisions quickly.
• Provide executive visibility. Develop and maintain concise, executive-level reporting that provides a fact-based view of initiative status, progress against goals, risks, dependencies, decisions, readiness, and performance measures.
• Drive change readiness and transition. Assess stakeholder and operational impacts; coordinate change, communications, readiness, and adoption activities; and ensure clear ownership for implementation, handoff, and closeout.
• Provide leadership through influence and expertise. Guide and coach junior team members, model strong delivery practices, and provide thoughtful direction and feedback without formal people-management responsibility.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Five or more years of experience leading complex, cross-functional projects or programs from initiation through implementation and transition.
• Demonstrated ability to translate business objectives into integrated plans, governance, milestones, dependencies, decision points, and measurable outcomes.
• Strong command of project risk, issue, dependency, scope, resource, and change control practices.
• The ability to diagnose, simplify, and structure problems and solutions while having command of "the details"
• Excellent written and verbal communication skills, including executive-level status reporting, decision framing, and facilitation.
• Proficiency with common project planning, collaboration, reporting, and presentation tools.
• Demonstrated leadership qualities throughout their work; taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables.
• PMP, Agile, Scrum, Prosci or comparable project and change management certification or training.
• Experience with organizational change management, implementation readiness, adoption planning, and transition to business-as-usual operations.
• Experience working across global teams, with clients, third-party vendors, or in complex environments.

Compensation Range: The salary range for this position is between $130,000 - $140,000

Bonus Eligibility: Bonus Eligible

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit off