Manager, Program Delivery

Xylem; South Bend (IN); On-site; USD 110,000 - 160,000; Full time

Job summary

Xylem is seeking a Senior Program Manager to establish and lead the regional program management team for water and wastewater projects. You will ensure delivery on time, on budget, and aligned with client expectations, while applying engineering knowledge and strong business acumen.

The role emphasizes collaboration across teams, adherence to regulations, and driving continuous improvement to maximize revenue and margins. Travel up to 25% is anticipated in this position.

Qualifications

• Bachelors in Engineering or related field.
• Minimum five years delivering complex water/wastewater projects.
• Experience in a management capacity preferred.

Responsibilities

• Lead the regional program management team to deliver client projects on time and on budget.
• Translate business strategy into day-to-day delivery and ensure client satisfaction.
• Develop goals, policies, and work standards; manage budgets and revenue targets.
• Communicate clearly with internal and external stakeholders; prepare concise reports and proposals.
• Drive continuous improvement with standard processes, metrics, and tools.

Skills

Project management

Leadership

Engineering knowledge

Education

Bachelor's in Engineering

Professional Engineer (PE) license

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

This position offers the opportunity to join Xylem Decision Intelligence Solutions driven, contrarian, creative experts in their endeavor to use high tech tools to solve age-old infrastructure problems. This position is responsible for establishing and managing the regional program management team to deliver client projects on time, on budget, and meeting or exceeding client's expectations.

Essential Duties/Principal Responsibilities:

• Strong commercial understanding of the business with proven ability to translate business strategy into day-to-day delivery
• Natural team player who is committed to leading through collaboration
• Demonstrated technical understanding of engineering as they apply to water, wastewater conveyance and treatment systems
• Understanding of Federal, state and local laws and regulations as they apply to assigned region; as well as the discernment to understand when to elevate matters to legal for review and advice
• Analyze and make sound recommendations on complex management and administrative issues
• Experience preparing clear, concise and comprehensive correspondence, reports, proposals, studies, recommendations and other written materials
• Excellent oral presentation skills with clear and logical messaging to internal and external clients
• Proven ability to develop and implement goals, objectives, policies, procedures, work standards and management controls
• Proven track record of exercising sound, independent judgment within general policy guidelines
• Ability to establish and maintain effective working relationships with all levels of management, contractors, vendors, employees and the public
• Ability to exercise tact, discretion and diplomacy in dealing with sensitive, complex and confidential issues and situations
• Comfortable and successful working under pressure, under intensive deadlines, competing demands and tasks, as well as adaptable to change
• Attract, develop, coach and hold accountable a team of Project and Program Managers.
• Responsible for delivering revenue and standard margins in the region.
• Drive a culture of continuous improvement, setting up standard work processes, metrics and tools to help the team work efficiently.

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Graduation from a four-year university with a major in engineering, or related field
• Minimum of five years of progressively responsible experience in the delivery of complex water and wastewater projects
• At least three years' experience working in a management capacity preferred
• Solid engineering background along with strong business acumen
• A certificate of registration as a Professional Engineer issued by the local state/country authority a plus (or the ability to obtain in 12 months)
• Must have previous experience and accountability for cost control and profit targets and managing a budget
• Experience with developing and managing programs, scheduling and implementation with ability to plan, assign, direct and coordinate a variety of functional specialties with overlapping work areas

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Regularly required to sit or stand, reach, bend and move about the facility

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.

Standard weekly job hours: 40 hours

Travel: 25%

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics