Manager Product Support 2

Northrop Grumman; Melbourne (FL); On-site; USD 115,000 - 172,000; Full time

Job summary

Northrop Grumman Aeronautics Systems in Melbourne, FL, seeks a Manager Product Support 2 to lead our Support Hardware team within the MDC2 business unit. The role will supervise a team of Logistics Planners and Analysts and oversee spares, repairs, and provisioning for the E-2C and E-2D programs, delivering reliable logistics support to USN and FMS customers.

The selected candidate will provide staffing and performance leadership, communicate program metrics to leadership, and guide

Qualifications

• Bachelor's degree and 9+ years of related professional/military experience OR master's degree with 7+ years of related professional/military experience.
• Active government Secret clearance with Periodic Review/Investigation within the last 7 years.
• Ability to travel approximately 10%.
• Experience leading a team and interfacing with external customers.

Responsibilities

• Lead the Support Hardware team and supervise Logistics Planners and Analysts.
• Provide functional support to employees, including staffing and performance.
• Communicate program metrics to internal and external leadership regarding cost and schedule.
• Provide technical leadership over Spares, Repairs and Provisioning teams.

Skills

Project management

Team leadership

Logistics / Supply chain

Cost & schedule analysis

Communication

Education

Bachelor's degree

Master's degree

Tools

SAP

Tableau

EAGLE

Logiquest

SharePoint

Job description

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE REQUIRED FOR START: Yes

CLEARANCE TYPE: Secret

TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Aeronautics Systems has an opening for a Manager Product Support 2 to join our team of individuals within our Product Support organization supporting the Multi-Domain Command & Control (MDC2) Business Unit. The position will be in Melbourne, FL. This leadership position will be full-time in the office with nominal travel responsibilities, including potential for international travel.

This role will lead our Support Hardware team, and will have direct supervisory and management responsibilities for a team of Logistics Planners and Analysts.

The selected candidate will support the E-2D Advanced Hawkeye, as well as E-2C Hawkeye, to provide logistics support to our USN and FMS customers. This includes managing the processing of Spares, Repairs and Provisioning efforts for the E-2C and E-2D aircraft. Selected applicant may be asked to perform a wide range of Logistics Support management tasks within the organization. The Support Hardware Manager acts as the leader to create the vision and lead the team in the execution of multiple Statements of Work related to the E-2 programs.

In this role, the selected candidate will be expected to be responsible for the following:

• Provide functional support to employees, including staffing and performance.
• Effectively communicate program metrics to both internal and external Customer leadership communities with regard to cost and schedule.
• Analyze cost and schedule inputs, support management reviews, and prepare and/or present briefings to leadership.
• Provide technical leadership over Spares, Repairs and Provisioning teams.
• Management of allotted hours and staffing for each sub-team to ensure accurate charging.

Our Leaders at Northrop Grumman live our values daily and encourage our teams to do the same. We do the right thing: upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team. We do what we promise: holding yourself and others accountable to meet predictable and balanced results. We commit to shared success: operating as OneNG and removing barriers for our teams. Finally, We pioneer: setting a vision that shapes the future and inspires others.

Basic Qualifications

• Bachelor's degree and minimum of 9 years of related professional/military experience OR master's degree with minimum of 7 years of related professional/military experience.
• Possess rudimentary understanding and application of Product Support Technical Discipline principles, concepts, practices, and standards and proficient project management skills to oversee and execute role and responsibilities.
• Experience leading a team and/or project and interfacing with external customers.
• An active government Secret clearance with Periodic Review/Investigation within the last 7 years.
• Ability to obtain and maintain Program Access (PAR) within a reasonable period of time, as determined by the company to meet its business needs.
• Ability to travel as needed (approx. 10%).

Preferred Qualifications

• Excellent communication, interpersonal skills, and the ability to interface with all levels of employees and management
• Experience with SAP, Tableau-based tools, EAGLE, Logiquest, SharePoint and other tools.
• Proven experience managing cross functional team in an IPT structured environment.
• Experience hiring, managing, coaching, setting team and individual goals, conducting performance reviews, building and maintaining effective teams.
• Strong troubleshooting mindset, prioritization under pressure, decision-making, and a customer-service orientation focused on uptime and reliability.
• Proposal experience.
• Adept knowledge of earned value processes and procedures.
• Familiarization with all twelve Defense Acquisition University (DAU) Integrated Product Support (IPS) Elements

Primary Level Salary Range

$115,000.00 - $172,400.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.