Manager, Product Solution Engineering

Intelex Technologies ULC; United States; On-site; USD 137,200 - 229,100; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Intelex Technologies, ULC. is seeking a Manager of Product Solution Engineering to lead a growing team and partner with Sales, Customer Success, Services, Support, Product and Engineering to deliver scalable, technically viable solutions that enhance the product and customer experience.

You will shape the PSE craft, coach engineers to be technical advisors, and drive cross-functional initiatives in a lean, agile environment, aligning product strategy with real-world use cases.

Qualifications

• Strong technical background with success in Professional Services, Support or customer-facing roles.
• Experience working closely with or as a Solutions Architect, individual contributor or leader.
• Strong analytical abilities to visualize, capture information, and analyze data to manage risk and solve complex problems.

Responsibilities

• Lead, develop and grow a team of Product Solutions Engineers.
• Foster a collaborative culture to reward effective product solutioning and customer success.
• Collaborate with Product, Engineering and Quality to define the PSE craft and excellence level.
• Coach engineers to be technical advisors and solution consultants.
• Lead cross-functional initiatives and build partnerships with sales, services, support and marketing.
• Identify opportunities to scale impact of Solutions Engineering teams.
• Build and maintain internal relationships with Sales, Launch, Product.
• Identify and own initiatives to improve team craft and performance.
• Provide coaching and frequent feedback to the team.

Skills

Solutions Architect

Team leadership

Cross-functional collaboration

Technical problem-solving

Customer-facing

Job description

At Intelex, we’re not just building software; we’re empowering organizations worldwide to create safer, more sustainable, and higher-performing workplaces. As a global leader in Environment, Health, Safety (EHS), Quality, and Sustainability Management Software, Intelex is dedicated to transforming the way companies manage workplace safety, compliance, and operational excellence. Our technology enables companies to proactively manage risk to keep people and the planet safe.

About You

As part of the Product Management team, we want to prioritize rapid iteration to build impactful and innovative products that align vision, execution with customer needs. Moving at our pace brings a lot of change, complexity and ambiguity. We are looking for someone who thrives on that and is comfortable being uncomfortable.

Before applying, consider if you can:

• Care deeply about people and customer success
• Looking for professional and personal hypergrowth
• Be resilient and resourceful in the face of ambiguity and thrive on continuous improvement
• Bring critical thought and opinion
• Embrace differences and disagreements
• Prioritize progress over perfection

About The Role

The Product Solution Engineering (PSE) Team serves as the critical bridge between Product Management, Engineering, and Customer-Facing Teams, ensuring that scalable, technically sound solutions address real-world customer use cases. By combining deep product expertise, technical problem-solving, and strategic collaboration, the PSE team enhances product adoption, accelerates solution delivery and drives innovation.

The Manager of Product Solution Engineering team is responsible for defining, building and scaling the team that will partner with Sales, Customer Success, Services, Support, Product and Engineering to deliver technically viable and scalable solutions that enhance the product’s capabilities and customer experience, while influencing product strategy with insights from real-world use cases.

How You’ll Make a Difference

• Leading, developing and growing a team of Product Solutions Engineers
• Creating a collaborative and engaging culture to reward effective product solutioning, creativity and long-term customer success
• Collaborating with the Product, Engineering and Quality teams to define the PSE craft and level of excellence
• Coaching Product Solutions Engineers to be technical advisors, solution consultants and expert generalists on the Inte platform
• Leading Solutions Engineers in cross functional initiatives and build partnerships with sales, services, support and marketing
• Identifying opportunities to scale the impact of the Solutions Engineering teams
• Building and maintaining internal relationships (Sales, Launch, Product) while advocating for prospective and current customers
• Identifying and owning initiatives to improve and develop the team’s craft and performance
• Coaching, mentoring, and developing the team through strong and frequent feedback

What You Bring To The Table

• Strong technical background, with demonstrated success in Professional Services, Support and/or customer-facing roles.
• Experience working closely with or directly as a Solutions Architect individual contributor or leader
• Strong analytical abilities in visualizing, capturing information, and analyzing data to manage risk and solve complex problems
• Strong communication skills with the ability to tailor communication to senior leaders, key stakeholders, and teams
• Internal and external negotiation experience with the ability to work across team boundaries to build alignment
• Hands-on experience in team management that reflects a nimble and adaptive approach, thriving in fast-paced settings that encourage innovative problem-solving
• Demonstrated ability to inspire and lead teams in delivering technical solutions that align closely with customer needs and business objectives
• Exhibits strength in the 5 Expectations of Leadership
• Hire the Best People
• Set and Hold High Standards
• Create the Conditions for Success
• Invest in Strong Relationships
• Be Great Storytellers
• A desire to work in lean, agile work environments where resourcefulness and flexibility are highly valued

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Intelex

Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information.

Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management.

Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more.

Equal Opportunity Employer

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

Pay Range

The salary range for this position (in local currency) is 137,200.00 - 229,100.00