Manager, Product Manager-Small Business Bank Digital Servicing

Capital One; New York (NY); On-site; USD 179,700 - 205,100; Full time

Job summary

Capital One in the United States seeks a Manager, Product Manager – Small Business Bank Digital Servicing to reimagine the mobile experience for small‑business customers. You will define, build, and accelerate digital experiences in the mobile app, and lead a high‑impact mobile team to deliver innovative solutions.

This role emphasizes coaching, broad stakeholder alignment, and cross‑functional leadership to remove obstacles and accelerate delivery.

Qualifications

• Bachelor’s or Master’s Degree in a quantitative field or related discipline.
• Alternatively, a Bachelor’s degree in any field with at least 3 years of Product Management experience.
• Demonstrated proficiency in human-centered design, business focus, technology driving, integrated problem solving, and transformational leadership.

Responsibilities

• Reimagine the mobile experience for small‑business customers.
• Define, build, and accelerate digital experiences in the mobile app that enable quick and well‑managed service delivery.
• Act as a coach, visionary, and problem solver for the team.
• Lead a high‑impact mobile team, co‑create a future vision, gain broad stakeholder alignment, and guide cross‑functional teams to deliver exceptional value.
• Identify and eliminate obstacles that slow down product delivery.

Skills

Product management

Cross-functional leadership

Human-centered design

Stakeholder alignment

Problem solving

Education

Bachelor’s or Master’s degree in a quantitative field (Statistics, Economics, OR related)

Job description

Job Overview

Manager, Product Manager – Small Business Bank Digital Servicing Product Management at Capital One is a dynamic role focused on reimagining the mobile experience for small‑business customers. The position involves defining, building, and accelerating digital experiences within our mobile app, and leading a high‑impact mobile team to deliver efficient and innovative solutions.

Responsibilities

• Reimagine the mobile experience for small‑business customers.
• Define, build, and accelerate digital experiences in the mobile app that enable quick and well‑managed service delivery.
• Act as a coach, visionary, and problem solver for the team.
• Lead a high‑impact mobile team, co‑create a future vision, gain broad stakeholder alignment, and guide cross‑functional teams to deliver exceptional value.
• Identify and eliminate obstacles that slow down product delivery.

Qualifications

• Currently has, or is in the process of obtaining, a Bachelor’s or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related field), Business, or Marketing.
• Alternatively, a Bachelor’s degree in any field with at least 3 years of Product Management experience.
• Demonstrated proficiency in human‑centered design, business focus, technology driving, integrated problem solving, and transformational leadership.

Preferred Qualifications

• Experience translating business strategy and analysis into consumer‑facing digital products.
• Background in leading cross‑functional teams to deliver customer‑centric technology solutions.

Compensation and Benefits

• McLean, VA: $164,800 – $188,100 per year
• New York, NY: $179,700 – $205,100 per year
• Richmond, VA: $149,800 – $171,000 per year

Salary information is specific to the location of the role and is subject to change at the time of hire. The role is also eligible for performance‑based incentive compensation, which may include cash bonus or long‑term incentives.

Capital One offers a comprehensive and inclusive set of health, financial, and other benefits that support total well‑being.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace and considers qualified applicants with a criminal history in accordance with applicable legal requirements.