Manager Product Management; Innovation

ITSMF; McLean (VA); Hybrid; USD 165,000 - 188,000; Full time

Job summary

Capital One is seeking a Manager of Product Management for the Step Up & Verification (SUV) team to define the vision, strategy, and roadmap for Authenticator/Tool Innovation. The role includes building an innovation pipeline to validate biometric re-verification and mobile drivers’ licenses.

You will partner with fraud, tech, design, and risk teams to deliver high-impact launches and scale proofs of concept to production.

Qualifications

• Bachelor's degree in any field with at least 3 years of Product Management experience.
• Bachelor's or Master’s Degree in a quantitative field or related field with expected completion by start date.
• Experience translating business strategy and analysis into consumer facing digital products.

Responsibilities

• Define vision, strategy, and roadmap for Authenticator/Tool Innovation.
• Partner with cross-functional fraud, tech, design, and risk teams to deliver high-impact launches.
• Establish an innovation pipeline to validate cutting-edge capabilities (biometric re-verification, mobile IDs).
• Graduate proofs of concept to scaled production solutions and manage cross-functional teams.

Skills

Product management experience

Translating business strategy into产品?

Education

Bachelor's or Master's Degree in a quantitative field or related (stats, econ, OR, analytics, CS, software, engineering, information systems)

Job description

Manager Product Management; Innovation

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About Team:

The Step Up & Verification (SUV) team is responsible for providing the challenge methods / tools used to verify applicants during account opening and authenticate customers during high-risk transactions. These tools are used across our in-person locations, call centers, and digital properties. The SUV product team defines the vision and strategy for this tool portfolio, delivering fraud-mitigating capabilities while enhancing the customer experience and enabling secure, seamless customer access to our partners’ business features.

This Manager of Product role within the Step Up & Verification team is responsible for defining the vision, strategy, and roadmap for Authenticator/Tool Innovation. In this role, you will establish an innovation pipeline to validate cutting-edge capabilities such as biometric re-verification and mobile driver’s licenses. You will partner closely with cross-functional fraud, tech, design, and risk teams to deliver high-impact, well-managed launches, and define and execute a process to graduate new proofs of concept to scaled production solutions.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

• Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $149,800 - $171,000 for Manager, Product ManagementMcLean, VA: $164,800 - $188,100 for Manager, Product ManagementNew York, NY: $179,700 - $205,100 for Manager, Product ManagementRichmond, VA: $149,800 - $171,000 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.