Manager, Product Management - Customer Identity & Core

Capital One; McLean (VA); On-site; USD 165,000 - 188,000; Full time

Job summary

Capital One is seeking a Manager of Product Management for the Customer Identity & Core lines. Based in McLean, VA, you’ll lead product strategy and work with engineering, data, design, and business teams to deliver real-time identity features and trusted customer experiences.

You will translate business priorities into actionable roadmaps, coach cross-functional teams, and balance near-term value with long-term platform growth in a dynamic, collaborative environment.

Qualifications

• Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Analytics, CS, Engineering) or Business/Marketing.
• Or Bachelor's degree with at least 3 years of Product Management experience.
• Experience translating business strategy into consumer-facing digital products.

Skills

Leadership

Cross-functional collaboration

Product strategy

Stakeholder management

Education

Bachelor's or Master's Degree in a quantitative field / Business or Marketing

Job description

Manager, Product Management - Customer Identity & Core

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

The Apollo Team within Customer Identity & Core, aims to build a world class data product and platform that can ingest and resolve critical business data, at scale, to deliver quality features and insights to teams across the Enterprise. As the external landscape becomes increasingly competitive, we are transforming our platform for real-time intelligence. We are partnering with new, innovative vendors to unlock capabilities such as on-demand, LLM-powered data enrichment and precise person-level identification, scaling our foundational data layer for even broader coverage, and testing cutting-edge LLMs in the Gen AI Platform to build the next generation of our entity resolution technology. Come build the future of Apollo with us!

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

• A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

• Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

McLean, VA: $164,800 - $188,100 for Manager, Product Management

New York, NY: $179,700 - $205,100 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.