Manager, Product Management, Card Intelligence

Capital One Group; Chicago, Northern (IL, KY); Hybrid; USD 150,000 - 171,000; Full time

Job summary

Capital One is seeking a Manager, Product Management for Card Intelligence in Chicago to guide ML-enabled product initiatives and shape the roadmap. You will define problem statements, align cross-functional partners, and own a three-year ML infrastructure plan linked to business outcomes.

You’ll collaborate with data scientists and engineers to drive agile delivery, balance risk with innovation, and deliver scalable, reusable capabilities that enhance customer experiences.

Qualifications

• Bachelor's or Master’s Degree in a quantitative field or Business/Marketing OR Bachelor's degree in any field and at least 3 years of Product Management experience
• Experience translating business strategy into consumer facing digital products
• Prior experience with data engineering problems and platforms, machine learning infrastructure, MLOps, software engineering

Responsibilities

• Define clear and actionable problem statements guiding iterative software delivery
• Leverage customer insights to shape priorities and roadmaps while aligning stakeholders
• Own three-year ML infrastructure and model delivery roadmaps tied to business outcomes
• Identify leverage points in complex systems and define success metrics with data
• Lead agile ceremonies and partner with technology teams on design decisions
• Deliver reusable, extensible capabilities and monitor key metrics for improvement

Skills

Product management

Data-driven decision making

Stakeholder alignment

Agile delivery

Education

Bachelor’s or Master’s Degree in a quantitative field or Business/Marketing

Tools

ML infrastructure

MLOps

Data engineering platforms

Software engineering

Job description

Manager, Product Management, Card Intelligence Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

Are you passionate about enabling cutting-edge AI solutions to drive innovation in the financial services industry? In Card Intelligence, we’re using ML and GenAI to build the future of how we engage and acquire our customers. As a product manager on our Marketing & Acquisitions team, you’ll collaborate with talented data scientists and engineers to develop technical capabilities and deploy solutions to help support our customers. You’ll also work across teams to build solutions that enable seamless and scalable model development and influence strategic decisions.

What You'll Do:

• Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery.
• Leverage customer insights to shape priorities and roadmap development while advocating for and driving alignment between stakeholders.
• Own and prioritize three-year ML infrastructure and model delivery roadmaps that tie to business outcomes.
• Identify points of leverage in complex problems or systems, and utilize data effectively to define success metrics.
• Exercise balanced judgment in decisions about risks of both actions taken and not taken while innovating in a well-managed way.
• Leverage technology and end-state architecture vision to partner with technology teams to drive comprehensive design decisions on white space technical problems.
• Share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead.
• Deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics are not performing.

Capital One Product Framework

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products
• Prior experience with data engineering problems and platforms, machine learning infrastructure, MLOps, software engineering

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Salary and Incentives

• Chicago, IL: $149,800 - $171,000 for Manager, Product Management
• McLean, VA: $164,800 - $188,100 for Manager, Product Management
• New York, NY: $179,700 - $205,100 for Manager, Product Management
• Richmond, VA: $149,800 - $171,000 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.