Manager, Product Management - Account Opening Decisioning

Capital One; New York (NY); Hybrid; USD 180,000 - 205,000; Full time

Job summary

Capital One in New York, NY seeks a Manager, Product Management to lead the Account Opening Decisioning product line and drive the vision, strategy, and execution for detection capabilities. You will collaborate with Data Science, Engineering and Enterprise teams to deliver secure, seamless experiences for applicants.

You will own the full lifecycle of detection initiatives, translating business goals into consumer facing digital products with emphasis on risk management and user trust, in a

Qualifications

• Requires degree by start date in quantitative field or related field, or equivalent PM experience.
• Experience translating business strategy into consumer digital products.

Responsibilities

• Drive the vision, strategy, and execution for evolving detection capabilities.
• Own the full detection lifecycle, partnering with Data Science, Engineering, and Enterprise teams.
• Translate business goals into consumer facing digital products while managing risk and experience quality.

Skills

Product Management

Data-driven decisions

Cross-functional collaboration

Education

Bachelor’s or Master’s degree in a quantitative field

Bachelor’s degree in any field + 3 years PM experience

Job description

Manager, Product Management - Account Opening Decisioning Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

At the digital front door of Retail Bank, the Account Opening Decisioning (AOD) team answers one of the most critical questions: “Should we open this account?” Our mission is to fuel growth by making it seamless for good customers to open an account and impossible for bad actors to do so. To accomplish this, we build the "intelligent brain" behind every application - the policies, models, and data integrations that power our automated decisions - and design empathetic, trust‑building experiences for customers and associates when a decision requires a human touch.

In this role you will

As the Detection Product Manager, you will drive the vision, strategy, and execution for evolving our detection capabilities from a static defense into a proactive, adaptive growth engine. In this highly collaborative role, you will own the full detection lifecycle, leveraging data and model strategies to outpace sophisticated fraud rings while unlocking frictionless experiences for low‑risk applicants by partnering closely with Data Science, Engineering, Enterprise teams, and fellow AOD product team members.

Product Management Framework

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications

• Experience translating business strategy and analysis into consumer facing digital products

Hybrid and Salary Information

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Salaries

• McLean, VA: $164,800 - $188,100 for Manager, Product Management
• New York, NY: $179,700 - $205,100 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
• Incentives could be discretionary or non discretionary depending on the plan.

Eligibility and Employment Support

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

Application Timeframe

This role is expected to accept applications for a minimum of 5 business days.

Legal and Equal Opportunity Statements

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.