Manager, Product Delivery

Sallie Mae; Newark (DE); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Bonus incentives

Generous PTO

401k match

Health benefits

Hybrid work

Job summary

Sallie Mae in Newark, DE is seeking a Manager, Product Delivery to lead the core content and discovery experiences for Sallie.com, including our blog, research hub, college content, and broader site experiences that help students and families navigate their education journey with confidence.

You will translate strategy into actionable solutions, own the delivery roadmap, and coordinate across teams to ensure high-quality execution in a fast-paced, resource-constrained environment.

Qualifications

• Proven ability to work cross-functionally and deliver complex products in agile environments.
• Strong technical acumen with understanding of data architecture, analytics, and system integration.
• Excellent communication skills with the ability to influence and align diverse stakeholders.
• Experience working with risk, compliance, and legal teams in regulated environments.
• Ability to thrive in ambiguity, take ownership, and drive results with limited resources.
• Experience with marketing operations platforms (e.g., Hubspot, Mendix, or similar tools).

Responsibilities

• Define and help maintain a delivery roadmap that aligns with business priorities.
• Coordinate across development, design, QA, data, and content teams to ensure timely, high-quality delivery across platforms.
• Become the technical delivery expert for Sallie.com’s content and discovery experience.
• Serve as liaison with risk and compliance partners to ensure alignment and regulatory standards.
• Leverage analytics and insights to inform marketplace decisions with data science teams.
• Bridge between technical and non-technical stakeholders; lead discovery sessions and manage priorities.
• Identify opportunities to streamline workflows, automate processes, and improve system scalability and reliability.

Skills

Cross-functional

Tech delivery

Data architecture

Stakeholder mgmt

Marketing tools

Communication

Education

Bachelor's degree

Tools

SQL

Snowflake

Tag Manager

Job description

When you join Sallie, you become a champion for all students.

Sallie’s Education Services team is a diverse group of growth-obsessed entrepreneurs, data analysts, engineers, and developers with a passion for imagining and building scalable businesses for students and families on their unique journey to-through and immediately after higher education. We’re on a mission to revolutionize how students and their families plan, pay and complete this journey with confidence. Join a team of seekers, challengers and creative thinkers to change the way students plan for their future for the better.

What You’ll Contribute

Would you like to work in an exciting fast-paced start-up place with the backing of a household name company like Sallie Mae to help millions of people meet their educational needs every day? Together, we’re connected by the same drive—to be a champion for all students and help them make smart decisions with confidence. Do more than join something—change something…for students, for future generations, and for the future of education.

Our new venture, Sallie.com, is looking for people like you to be the founding members who will define the future of education services for students and their families in the US. As the first education solutions company, we’re creating marketplaces with supportive tools and content that help students when they need it most. We’re connecting students to free money for school, providing tools and resources to plan for college, sharing inside advice on campus life, and so much more. Visit https://www.sallie.com/about to learn more about us.

We’re looking for a Manager, Product Delivery to lead the delivery and execution of Sallie.com’s core content and discovery experiences—including our blog, research hub, college content, and broader site experience that helps students and families navigate their education journey with confidence.

This role sits at the heart of how we inform, guide, and engage users through high-quality, trusted content and tools.

This role is ideal for an aspiring execution-focused product leader who thrives at the intersection of business goals, content strategy, and technical delivery.

You will work hand-in-hand with the business lead to translate strategic objectives into actionable solutions across content platforms and user experiences. As the technical subject matter expert for Sallie.com’s content ecosystem, you’ll help own the delivery roadmap, coordinate across multiple teams and platforms, and ensure high-quality execution in a fast-paced, resource-constrained environment.

What You’ll Do

• Collaborate closely with the business lead to define and help maintain a delivery roadmap that aligns with business priorities.

• Coordinate across development, design, quality assurance, data, and content teams to ensure timely, high-quality delivery. Lead initiatives that bring together the consumer-facing experience with authenticated experiences across multiple platforms.

• Become the technical delivery expert for Sallie.com’s content and discovery experience—developing a deep understanding of the platform architecture, data flows, and key stakeholders and users.

• Serve as the liaison with risk and compliance partners to ensure alignment and that all relevant items are fully vetted and meet regulatory standards.

• Leverage analytics and insights to inform marketplace decisions. Partner with data science and analytics teams to define use cases, shape data models, and deliver impactful solutions.

• Act as a bridge between technical and non-technical stakeholders. Lead discovery sessions, manage competing priorities, and communicate trade-offs effectively.

• Identify opportunities to streamline workflows, automate processes, and improve system scalability and reliability.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What You Have

Minimum skills and experience required.

• Proven ability to work cross-functionally and deliver complex products in agile environments.

• Strong technical acumen with understanding of data architecture, analytics, and system integration.

• Excellent communication skills with the ability to influence and align diverse stakeholders.

• Experience working with risk, compliance, and legal teams in regulated environments.

• Ability to thrive in ambiguity, take ownership, and drive results with limited resources.

• Experience with marketing operations platforms (e.g., Hubspot, Mendix, or similar tools).

Preferred:

Indicate “nice to haves” regarding education, skills, and experience.

• Bachelor’s degree in Marketing, Business, Information Systems or a related field.

• 5 years of experience in marketing operations or product delivery; ideally in edtech, fintech, or digital platforms.

• Experience with tools like SQL, Snowflake, and modern data stacks is a plus.

• Knowledge of event tagging & of tag management tools such as Google Tag Manager or Tealium.

• Understanding of web experimentation or digital marketing analytics.

The Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing that function, or only a limited number of employees are available to perform that function.

Feeling your best helps you do your best:

Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).

• Competitive base salaries

• Bonus incentives

• Generous PTO, Floating Holidays and 12 Federal Holidays observed

• Support for financial-well-being and retirement401k with employer match

• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more

• Employer paid short-term/long-term disability and basic life insurance

• Flexible hybrid working arrangements.

• Paid parental leave and adoption reimbursement programs

• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)

• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives

• Tuition Reimbursement and Family Scholarship Programs

• Career development and training opportunities

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call [phone] and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.