Manager, Product

SupportFinity™; United States; Remote; USD 190,000 - 230,000; Full time

Benefits offered by this job

Remote-first within the U.S.

Biannual offsites

Competitive salary & equity

Unlimited PTO + 14 holidays

12 weeks parental leave

Health/dental/vision plans

401(k) retirement plan

Dynamic environment

Job summary

Kodex is seeking a vision-driven Manager, Product to lead the product organization and bridge business goals with technical execution. You will report to the VP of Product Delivery and guide a cross-functional team across product, data science, and engineering to deliver secure, compliant data-exchange solutions.

The role emphasizes leadership, technical depth in API design and AI, and managing products in regulated spaces.

Qualifications

• 5-7+ years of Product experience with 5+ years of people management experience.
• Strong understanding of API design and secure data exchange.
• Experience applying AI/ML in B2B SaaS and leading data science teams.
• Experience building products in highly regulated industries with data privacy focus.

Responsibilities

• Define overarching product strategy and roadmap with cross-functional teams.
• Lead and mentor Product Managers and Data Scientists to scale the team.
• Oversee development of secure APIs and AI-enabled features for enterprise clients.
• Navigate GDPR, ECPA, SOC2, CJIS compliance in product design and execution.

Skills

Product leadership

People management

API design

AI/ML in SaaS

Data-driven decisions

Compliance

Executive communication

Remote leadership

Job description

About The Company

Kodex revolutionizes how organizations handle sensitive subpoenas and data requests from law enforcement and government agencies. Founded by a former FBI agent and backed by leading investors including Andreessen Horowitz, Y Combinator, Peak XV and Thiel Capital, Kodex has become the industry standard for secure data exchange. Our platform supports over 15,000 government agencies in 190 countries and is trusted by industry leaders like Coinbase, Stripe, and AT&T.

By transforming a traditionally complex and manual process into a streamlined digital workflow, Kodex helps organizations strengthen compliance, enhance security, and reduce operational costs by millions each year. We bridge the gap between companies and authorized requestors, ensuring that sensitive data is handled with uncompromising security, transparency, and efficiency.

The Role

Kodex is seeking a visionary and execution-oriented Manager, Product to lead our product organization. Reporting directly to the VP of Product Delivery, you will be responsible for defining the overarching product strategy and managing a high-performing Product and Data team. This is a pivotal leadership role where you will bridge the gap between high-level business goals and technical execution. You will oversee a complex ecosystem that involves secure data exchange, advanced API integrations, and the deployment of AI-driven features. The ideal candidate is a "player-coach" who can mentor a diverse team while remaining deeply technical enough to partner effectively with Engineering and navigate stringent compliance landscapes.

Key Responsibilities

Product Strategy & Leadership

• Partner with the VP of Product Delivery to define and communicate the long-term product vision and roadmap.
• Lead, mentor, and scale a cross-functional team of Product Managers and Data Scientists, fostering a culture of excellence, curiosity, and accountability.
• Drive the product lifecycle from discovery to launch, ensuring all features align with Kodex’s mission of secure, compliant data exchange.

Data-Driven Decision Making

• Establish and track key product metrics (KPIs) to measure the success of features and inform future investments.
• Work closely with Data Scientists to leverage machine learning and analytics, turning raw data into actionable product insights and automated workflows.
• Implement a rigorous, evidence-based approach to prioritization and resource allocation.

Execution & Technical Partnership

• Drive strong partnership with Engineering to ensure high-velocity delivery without compromising on security or architectural integrity.
• Oversee the development of robust APIs and AI-enhanced features, ensuring they meet the needs of both enterprise clients and government agencies.
• Navigate complex compliance and regulatory frameworks (e.g., GDPR, ECPA, SOC2, CJIS) to ensure product designs are "secure by default."

Cross-Functional Collaboration

• Serve as a key bridge between Product, Engineering, Sales, and Legal to ensure go-to-market alignment.
• Represent the product organization in high-stakes conversations with external stakeholders and enterprise partners.

What You Bring

• 5-7+ years of Product experience and 5+ years of people management experience (product managers, engineers, or adjacent roles; you’ve built and led teams, not just “had a couple of reports”).
• Technical Depth: Strong understanding of API design, secure data exchange protocols, and the practical application of AI/ML in a B2B SaaS environment.
• Analytical Rigor: Proven track record of using data analytics to drive product strategy and improve user outcomes.
• Compliance Expertise: Experience building products within highly regulated industries (FinTech, GovTech, or HealthTech) where data privacy and security are paramount.
• Execution Focus: A "get it done" mindset with the ability to manage multiple workstreams in a fast-paced, remote-first startup environment.
• Communication: Exceptional ability to translate complex technical concepts into clear strategic narratives for executives and customers.

Benefits

• Remote-first within the U.S.
• Biannual offsites in exciting locations. Past trips include Seattle, Miami, Nashville, and San Francisco.
• Competitive salary and meaningful equity.
• Unlimited PTO + 14 company holidays.
• 12 weeks of fully paid parental leave, with a flexible return-to-work policy.
• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan.
• Dynamic Environment: Work on impactful, high-priority matters with opportunities for professional growth.

Equal Employment Opportunities At The Company

Kodex is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Kodex believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.

Compensation Range: $190K - $230K

About the company

Kodex