Manager, Producing Loan Originations

Wright-Patt Credit Union; Gahanna (OH); On-site; USD 63,000 - 95,000; Full time

Job summary

Wright-Patt Credit Union in Columbus region seeks a Manager, Producing Loan Originations to lead a team of Mortgage Loan Originators and grow member home financing. You will guide the origination process, build relationships with builders and REALTORS, and manage the pipeline to deliver superior member service.

You will also recruit and train originators, ensure compliance with Reg B and Fair Lending, and collaborate with leadership to optimize loan products and procedures while maintaining high

Qualifications

• A bachelor’s degree is preferred.
• Minimum of 5 years mortgage origination experience.
• NMLS registration to be SAFE Act compliant.
• Knowledge of mortgage loan products and underwriting guidelines.
• Knowledge of federal and state mortgage lending regulations.
• Ability to analyze, reason, problem solve and prioritize work.
• Proficiency in Microsoft Office.

Responsibilities

• Manages day-to-day operations of a team of loan originators, ensuring policy compliance and pipeline follow-up.
• Originates first mortgages for members and non-members, explains programs and reviews loan conditions.
• Manages lead distribution and networking activities to maximize referral sources.
• Builds a recruiting pipeline and maintains contact with candidates for future opportunities.
• Coordinates sales training and team meetings to promote product knowledge and best practices.
• Ensures regulatory compliance with Reg B and Fair Lending; supports external audits and examinations.

Skills

Mortgage origination experience

Leadership / management

NMLS compliance

Microsoft Office

Education

Bachelor’s degree preferred

Job description

Department
Retail Mortgage Originations
Job Location
1317 N Hamilton Road, Gahanna, Ohio, United States
Position Type
Full-Time/Regular
Work Type
Variable
NMLS Required
Yes
Pay Classification
Exempt (Salary)
Grade and Compensation Band
PG 15: $63,315.20 – $94,972.00 (Annually)
Target Compensation
$80,000.00 to $92,000.00

The Manager, Producing Loan Originations (MPLO) maintains a personal book of business and directs a team of Mortgage Loan Originators. The MPLO is also responsible for helping members purchase homes and save money by refinancing existing mortgages by effectively building relationships with builders, real estate agents and other outside lead sources in our Columbus region.

• Manages the day-to-day operations of their team of loan originators to include completeness of applications, establishing and maintaining member follow up procedures, pipeline management, assisting originators with individual loan support and coordinating schedules. Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed. Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. (35%)
• Originates first mortgages for members and non-members. Explains the credit union’s mortgage programs and aids in the selection of mortgage products. Reviews loan conditions with borrowers, collects required documentation, and manages personal pipeline. (25%)
• Manages lead process distribution, referral systems and NPS Survey results to include internet applications, member center referral systems, NPS Surveys, ACD phone line and Total Expert system management system to ensure lead sources are maximized. Engages in networking activities outside the credit union (such as DMBA, CMBA or Realtor functions in markets we operate in) to promote WPCU and its loan origination capabilities. (15%)
• To continue growing, the PLOM is expected to consistently be engaged in recruiting activities to bring loan originators to the credit union. The recruiting process is often a longer‑term situation as it may require numerous contacts with a candidate before they are ready to change employers. Build a recruiting pipeline of strong candidates and constantly maintain contact with them so that when an opportunity arises to bring in a new talent, WPCU is positioned well to hire these individuals. (10%)
• Coordinates and conducts the sales training and team meetings needed for loan originators to provide a strong mortgage lending knowledge of products and policies and the promotion of best practices while delivering superior service experience to members. (10%)
• Manages compliance with all regulatory guidelines principally Reg B and Fair Lending ensuring that loan originators meet all regulatory timeframes and that they are following guidelines regarding fair lending practices which conform to all relevant rules and regulations. Assist with external audits, NCUA examinations and, in near future, CFPB audits as needed (5%)

Required Skills

• Specialized or Technical Knowledge and Skills: The Manager, Producing Loan Originations possesses the following knowledge and skills:
• A bachelor’s degree is preferred.
• A minimum of 5 years specific mortgage origination experience.
• Prior management experience preferred but not required. Previous experience as an originating manager with experience to include supervision and/or thorough understanding of processing, underwriting, and closing is preferred.
• NMLS registration to be SAFE Act compliant.
• Demonstrated knowledge of mortgage loan products, including conventional and government loans along with underwriting guidelines.
• Demonstrated knowledge of federal and state regulations/laws as they pertain to mortgage lending and ability to adhere to them.
• Demonstrated ability to analyze, reason, problem solve and prioritize work independently.
• Demonstrated ability to analyze complex situations and solve problems and/or design recommendations to accomplish business and tactical goals.
• Must be familiar with Microsoft Office products.