Manager, Practice Operations - Business Development - Providence Cardiovascular - USA Health Physicians Group

USA Health; Mobile (AL); On-site; USD 90,000 - 120,000; Full time

Job summary

USA Health is transforming medicine along the Gulf Coast, leading cardiovascular surgery operations and regional care initiatives across Mobile and surrounding areas.

The role emphasizes coordinating daily practice activities, budgeting, and building relationships with the referral network to improve patient access and outcomes.

You will lead staff, ensure regulatory compliance, and support strategic initiatives to optimize operational efficiency across campuses and clinics.

Qualifications

• Bachelor's degree in business or health care field with 4 years related experience including 2 in supervision
• Directly related experience may substitute for the required education
• Comparable combination of education and experience may substitute for the above requirements.

Responsibilities

• Coordinate day-to-day operations of the practice and ensure standards are met
• Help design and implement business strategies for Cardiovascular Surgery in the regional market
• Oversee staff supervision, training, evaluations, time-off, and disciplinary issues
• Ensure compliance with HIPAA, HHS, Risk Management, OSHA, CLIA and other regulations

Skills

Excellent communication skills

Supervise the work of others

Decision making based on data

Change management

Multitasking

HIPAA compliance awareness

Interpersonal skills

Teamwork

Education

Bachelor's degree in health care administration or business

4 years related experience with 2 in supervision/management

Job description

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Responsibilities

• Works closely with the Director; coordinates day-to-day operations of the practice and provides oversight to ensure operational requirements and established standards are being met.
• Helps design and implement business strategies for Cardiovascular Surgery in the regional market.
• Works to ensure revenue cycle processes/requirements are met.
• Oversees supervision of staff to include assigning of duties, training, preparing evaluations, approving time off, and handling disciplinary issues.
• Monitors scheduling and staffing levels to ensure appropriate coverage, and to ensure day-to-day operations are in accordance with established standards.
• Monitors patient utilization data, provider schedules, contract requirements, and requests for care, to ensure staffing levels and mix of personnel are appropriate.
• Interviews, selects, and orients practice staff.
• Ensures timely submission of timekeeping documents and monitors leave.
• Ensures compliance with HIPAA, HHS, Risk Management, OSHA, CLIA, federal, state and institutional regulations for assigned areas.
• Coordinates submission of applications with Credentialing Services for new and renewal clinical provider numbers.
• Assists in managing business operations throughout the practice, to include creation, implementation, and results facilitation of clinic functions to maximize efficiencies and maintain budget controls.
• Assists with preparation of annual budget and monitoring financial expenditures.
• Develop, maintain and build relationships with key stakeholders at USA Health and referral network.
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety Standards
• Regular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications

• Bachelor's Degree in business or a health care related field and 4 years of directly related experience, 2 of which were in a supervisory or managerial capacity Required
• Directly related experience may substitute on a year-for-year basis for the required education Preferred
• Comparable combination of education and experience may substitute for the above requirements.

Knowledge, Skills, and Abilities

• Excellent communication skills both written and verbal. HighExcellent communication skills both written and verbal. High
• Ability to plan, assign, and/or supervise the work of others. HighAbility to plan, assign, and/or supervise the work of others. High
• Ability to self-direct and make sound decisions based on qualitative and quantitative data. HighAbility to self-direct and make sound decisions based on qualitative and quantitative data. High
• Strong prioritization, delegation, and change management skills. HighStrong prioritization, delegation, and change management skills. High
• Ability to effectively communicate with team members across diverse experience levels and backgrounds. MediumAbility to effectively communicate with team members across diverse experience levels and backgrounds. Medium
• Ability to multitask and quickly adapt to changing priorities. HighAbility to multitask and quickly adapt to changing priorities. High
• Acts as a communication link between physicians, patients, and the healthcare team, utilizing high-level customer service skills. HighActs as a communication link between physicians, patients, and the healthcare team, utilizing high-level customer service skills. High
• Maintains professionalism and empathy during all patient interactions HighMaintains professionalism and empathy during all patient interactions High
• Ability to handle difficult patients and/or situations with professionalism MediumAbility to handle difficult patients and/or situations with professionalism Medium
• Ability to work as part of a team as well as independently. HighAbility to work as part of a team as well as independently. High
• Maintain confidentiality of patient information in accordance with HIPAA regulations HighMaintain confidentiality of patient information in accordance with HIPAA regulations High
• Must possess excellent interpersonal skills and a commitment to relationship-building, both internally and externally HighMust possess excellent interpersonal skills and a commitment to relationship-building, both internally and externally High

Equal Employment Opportunity/Affirmative Action Employer

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer - minorities/females/veterans/disabilities/sexual orientation/gender identity.