Manager, Practice Operations

altais; San Francisco (CA); Presencial; USD 107.000 - 129.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Vision, and Dental coverage

401k with company match

Paid holidays and flexible time off

Descripción de la vacante

Altais seeks a Manager, Practice Operations to oversee the administrative and clinical operations of multiple practices within BT Health, driving centralized initiatives and improving patient experience. You will lead staffing, scheduling, and workflows, while collaborating with leadership to monitor KPIs and cost containment.

The role emphasizes change management, staff development, and building a patient-oriented culture across clinics in the Daly City area.

Formación

• 8+ years professional experience, with 5+ years in Practice Management.
• Oversee operations across multiple practices and inform policy development.
• Collaborate with BT Health leadership to implement centralized initiatives and improve patient care.

Responsabilidades

• Oversee practice administration, clinic operations and BT Health initiatives at multiple locations.
• Lead change management and drive Key Performance Indicators (KPIs) across practices.
• Develop policies and procedures for non-clinician staff and clinicians; ensure alignment with organizational goals.

Conocimientos

Leadership

Team management

Change management

Operational oversight

Educación

Undergraduate degree from accredited 4-year university or equivalent

Descripción del empleo

About Altais:At Altais, we’re on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, purpose-built tools, and a team-based model of care, we help doctors do what they do best: care for people.Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. Together, we’re building a stronger, more connected healthcare system.About the RoleAre you looking to join a fast-growing, dynamic team?We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.The Manager, Practice Operations is responsible for oversight of operational functions of multiple practices of smaller scale / complexity at BT Health. This operational oversight extends to managing staffing, clinical schedules and practice workflows. This position is also responsible for implementation of centralized initiatives, the analysis of practice data and operations and developing solutions to address identified gaps / opportunities. A significant emphasis will be placed on the performance of the team, helping to manage change and building a patient-oriented culture across practices. Collaborates with BTH leadership on goal setting for practices and the organization, responsible for executing Key Performance Indicators including but not limited to: Productivity; Cost containment; Quality and Patient Satisfaction. Fosters a culture of engagement and positive experiences with our patients, providers, and team members across the organization.This role is located in Daly City, California.You will focus on:Provides oversight of practice administration, clinic operations and oversees BT Health initiatives related to clinical operations (such as EHR deployment) at multiple BT Health locationsLeads the creation and promotion of a common culture of interdependence amongst practices with an emphasis on Patient Experience.Develops and implements policies and procedures for non-clinician staff, collaborates on the development and implements policies and procedures for cliniciansCollaborates with Practice Site Leads and/or Supervisor, Practice Operations to ensure practice operations are efficiently meeting the needs of patients, clinicians and staffLeads team through change management; supports growth within the organizationDrives team performance and Key Performance Indicators for the organization.The Skills, Experience & Education You BringUndergraduate degree from accredited 4-year university or equivalent, preferably in Health Care related field of studyThis role requires 8+ years professional experience, with 5+ years’ experience in Practice ManagementThe Compensation for this position is $107,100 - $128,520/yearIn addition, we provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.Excellent medical, vision, and dental coverage401k savings plan with a company matchFlexible time off and 9 Paid HolidaysYou Share Our Mission & Values:CompassionWe act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.CommunityWe foster a culture of collaboration-with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.LeadershipWe lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.ExcellenceWe are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.AgilityWe embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate’s qualifications, skills, and experience.Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our ‘CPRA Privacy Notice for California Employees and Applicants’ to learn how we collect and process your personal information when you apply for a role with us.External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.