Manager Practice II - Primary Family Medicine

CHRISTUS Health; Longview (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

CHRISTUS Health is seeking an experienced healthcare administrator to oversee provider practices across multiple sites. The role focuses on operational leadership, budgeting, and staff supervision to ensure high-quality patient care and regulatory compliance.

You will collaborate with physicians, administrators, and marketing to drive performance, manage costs, and implement policies that align with CHRISTUS Mission. Strong communication and data reporting skills are essential for success.

Qualifications

• Experience leading multi-site clinic operations preferred.
• Ability to develop and monitor budgets and operating plans.
• Strong communication with providers, staff, and leadership.

Responsibilities

• Establishes/implements goals, objectives, policies, procedures and systems for the assigned administrative areas.
• Assists with developing and implementing annual operational plan and budget.
• Supervises clinic personnel across multiple practices and sites.
• Evaluates performances and recommends merit increases, promotions, and disciplinary actions.
• Resolves problems in administrative areas and ensures regulatory compliance.
• Manages budgeting, billing, insurance, and purchasing processes to optimize costs.
• Collaborates with Regional Director and Marketing to support practice development.
• Monitors expenditures and identifies cost reduction opportunities.
• Coordinates with providers and staff to ensure quality patient care and effective communications.
• Gathers and reports monthly/annual data for fiscal planning and revenue enhancement.

Skills

Staff management

Budgeting

Policy implementation

Data reporting

Clear communication

HIPAA compliance

Tools

MS Office

Job description

Summary:

This position is responsible for the operation of provider practices usually consisting of 2-4 providers with 6-10 FTEs or at two different sites. The position is responsible for, but not limited to, managing subordinate personnel, preparing clinic(s) budget, ensuring data accuracy, preparing financial analyses, handling complex customer service issues and maintaining provider/staff communications.

Responsibilities:

• Establishes/implements goals, objectives, policies, procedures and systems for the assigned administrative areas.
• Assists with developing and implementing annual operational plan and budget.
• Selects, trains, orients and supervises clinic personnel in accordance with established policies and procedures. Responsible for work assignments and daily operations. Manages personnel for multiple practices, including training relief employees.
• Evaluates performances and recommends merit increases, promotions and disciplinary actions in a timely manner. Interviews and recommends hiring and termination of staff in accordance with approved policies.
• Resolves problems in administrative areas and ensures compliance with regulations and standards.
• Helps fiscal management and other administrative staff in implementing cost effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning.
• Works in conjunction with Regional Director and corporate Marketing Department in practice development.
• Ensures the effective implementation of job descriptions, personnel policies and payroll practices.
• Monitors and controls clinic expenditures within budget. Identifies and implements cost reduction opportunities.
• Serves as liaison between clinic and external agencies.
• Works with staff and providers to ensure quality patient care and services are provided. Maintain effective communication with providers and staff; conducts monthly meetings with providers and staff. Create a positive work place.
• Gathers and reports monthly and annual data for fiscal, statistical and planning purposes. Develops and implements revenue enhancement strategies for existing practice(s).
• Participates in professional development activities to keep current with health care trends and practices.
• May be responsible for assuring all appropriate licensure, certifications and/or accreditations are secured according to policy.
• Follows the CHRISTUS Physician Group guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
• Maintains strict confidentiality.
• Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
• Maintains established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental and infection control.
• Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Physician Group's cultural diversity objectives.
• Supports and adheres to CPG Service Guarantee.
• Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to provide quality patient care and enhance patient outcomes.
• Ensures assessment of competency of all associates is completed as a part of the orientation program and on an ongoing basis.
• Identifies plans, develops and/or arranges for programs to meet the educational/skills needs of the associates upon hiring and on an ongoing basis.
• On an annual basis, contributes to the development of operating and capital budgets to meet the needs of the clinics.
• Reviews financial and productivity management reports and takes appropriate actions.
• Evaluate clinic production and revises procedures or devises new forms to improve efficiency of workflow.
• Supervises the clinical and non-clinical areas to ensure timely and efficient management.
• Coordinates with Providers as needed to ensure projects and assignments are coordinated as necessary by the Administrative staff.
• Demonstrates adherence to the Mission and CORE values of the CHRISTUS Health System.
• Performs other related work as required.

Requirements:

• High School Diploma required

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time