Manager Physician Practice

Jupiter Medical Center; Town of Florida (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Jupiter Medical Center is looking for a skilled manager to oversee the daily operations of its physician practices in Florida. This role involves ensuring efficient patient throughput and maintaining high-quality standards and record keeping while mentoring support staff.

The ideal candidate should have at least five years of experience in Physician Practice management and strong customer service and communication skills. This position requires flexible working capabilities and attention to quality and safety in a fast-paced environment.

Qualifications

• 5 years of experience in Physician Practice management with a strong business background preferred.

Responsibilities

• Manages the daily operations of the physician’s practices.
• Ensures prompt and efficient flow of patient throughput.
• Manages quality assurance and overall quality of daily operations.

Skills

Customer service skills

Communication skills

Knowledge of physician practice environment

Ability to work in a fast-paced environment

Knowledge of Microsoft Office

Knowledge of eClinical Works

Education

Bachelor’s degree preferred

Job description

Education

• Bachelor’s degree preferred.
• Must have excellent customer service skills.
• Understanding of physician practice environment.
• Excellent communication skills at all levels.
• Ability to work in a fast‑paced environment.
• Knowledge of computer systems and applications to include but not limited to Microsoft Office and eClinical Works.

Experience / Qualifications

• 5 years of experience in Physician Practice management with a strong business background preferred.

Position Summary

• Manages the daily operations of the physician’s practices. This role assures prompt and efficient flow of patient throughput, coordinating all resources while ensuring safe/competent practice.
• Manages the physician schedules, vacation time/ PDO time.
• Manages quality assurance and monitors overall quality of daily operations.
• Maintains accurate record keeping of support staff to ensure all competencies are fulfilled.
• Seeks to improve team member morale and development.
• Communicates efficiently with all team members to include updates, process changes.
• Responsible for team member evaluations, payroll, and provider bonus requests to Director of Oncology Business Operations.
• Mentors and oversees Coordinators/Leads to execute daily tasks.
• Seeks to improve customer satisfaction scores and team member goals.
• Participates in the business development and marketing plans to grow the business.
• Maintains all productivity standards and cost control measures.
• Facilitates and helps to organize community events with the sales and marketing team.
• Collaborates with the Director of Oncology Business Operations and sales team to achieve service, outcome, and cost for the practices.
• Effectively uses and role models current leadership techniques and theories, encouraging the decision‑making skills of staff members and providing insight and leadership in complex situations.
• Ensures that information disseminated to staff is monitored for effectiveness and changed as needed.
• Understands and enforces hospital and personnel policies and procedures.
• Serve on hospital and Patient Care Services committees, teams, and work groups as requested.
• Performs other duties as assigned.

Leadership Competencies

Establishing Relationships: Builds effective networks, working relationships, and alliances with a broad range of stakeholders (both internal and external) in order to collaborate effectively within divisions and across boundaries. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Developing Talent: Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively. Inspiring and Motivating Others: Fosters commitment and cohesiveness by motivating, guiding, and facilitating cooperation within the department toward goal accomplishments. Can persuade others, build consensus, and ensure cooperation from others to gain genuine acceptance to accomplish win‑win solutions. Demonstrating Emotional Intelligence: Exercises self‑leadership, self‑awareness, and self‑regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity: Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Acting Strategically: Aligns day to day activities around broader organizational goals and objectives; prioritizes resources based on the strategic objectives of the organization. Being a Champion for Change and Innovation: Supports people in their efforts to try new things. Generates novel and valuable ideas and uses these ideas to suggest new or improved processes. Communicating Effectively: Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and across the organization. Promoting Diversity and Inclusion: Treats all people with dignity and respect by being fair and consistent. Demonstrates an open‑minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all‑inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Holding Self and Others Accountable: Sets clear performance expectations and objectives for self and others; evaluates work performance and provides feedback when needed. Accepts responsibility and accountability.

Physical Requirements

Must be able to sit, stand, walk for long periods of time, be flexible enough to twist, bend, lift assist, transport patients via wheelchair and stretcher. Be able to lift a minimum of 40 lbs.