Manager, Pharmacy Operations

CVS Health; Lenexa (KS); On-site; USD 60,000 - 133,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings options

Bonus eligibility

Job summary

CVS Health in Lenexa, KS seeks an experienced senior operations leader to manage pharmacy staff and oversee support operations. The role focuses on defining strategies and metrics to improve efficiency and safety in a high-volume environment.

You will partner with pharmacists and providers to align workflow, drive continuous improvement, and nurture a productive team culture. This full-time position offers a comprehensive benefits package and bonus eligibility.

Qualifications

• 5 - 7 years work experience preferably within the Specialty Pharmacy space.
• 3 plus years leadership experience.
• Advanced problem solving and decision making skills.
• Strong multi-tasking abilities with the ability to handle competing deadlines; flexible and adaptable.
• Advanced communication skills used to lead a team.
• Ability to handle sensitive information ethically and responsibly.

Responsibilities

• Manage day-to-day operations of pharmacy staff by providing strategic leadership and oversight for pharmacy support operations.
• Develops and implements operational strategies, establishes performance metrics, and drives process improvements.
• Contributes to strategic decision-making regarding pharmacy support initiatives and goals.
• Collaborates with pharmacists and healthcare providers to ensure effective communication and workflow coordination.
• Foster a supportive work environment and facilitate professional development opportunities for the team.

Skills

Pharmacy leadership

Specialty Pharmacy experience

Strategic leadership

Advanced communication

Problem solving

Education

Bachelor's Degree

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Requisition Job Description

This position must be located at the following Specialty Mail Order site:

Lenexa, KS

Position Summary

Manages day-to-day operations of pharmacy staff by providing strategic leadership and oversight for pharmacy support operations. Develops and implements operational strategies, establishes performance metrics, and drives process improvements to contribute to strategic decision-making regarding pharmacy support initiatives and goals. Collaborates with stakeholders, such as pharmacists and healthcare providers, to ensure effective communication, efficient workflow coordination, and adherence to quality and safety standards. Fosters a supportive and productive work environment and facilitates professional development opportunities for the team.

Required Qualifications

• 5 - 7 years work experience preferably within the Specialty Pharmacy space
• 3 plus years leadership experience
• Advanced problem solving and decision making skills
• Strong multi-tasking abilities with the ability to handle competing deadlines; flexible and adaptable.
• Advanced communication skills used to lead a team.
• Ability to handle sensitive information ethically and responsibly

Education

Bachelors Degree or relevant equivalent experience required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60,300.00 - $132,600.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 10/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.