Manager - PBR Hampton

Xfinity Live!; Virginia (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

PBR Hampton Roads in Hampton, VA seeks a hands-on Restaurant Manager to lead daily operations of its bar and dining outlets. You will oversee service quality, staff scheduling, inventory control, and guest satisfaction.

The ideal candidate has 1–2 years in restaurant management, fluency in English, and the ability to train staff and enforce safety standards. This position offers full-time hours and opportunities in a lively hospitality venue.

Qualifications

• Must have valid food service experience and strong leadership skills.
• Ability to plan and organize work and supervise staff.
• Must be able to meet hospitality industry regulatory requirements.

Responsibilities

• Ensure compliance with service standards and operating procedures.
• Adhere to health, safety and local regulatory requirements.
• Supervise day-to-day activities of restaurant and/or bars.
• Plan and organize staff work schedules.
• Communicate and enforce company policies and procedures.
• Recommend staffing actions in line with company rules.
• Alert management to serious issues.
• Ensure staff are trained and certified with proper tools.
• Ensure guest service and handle complaints with recovery guidelines.
• Assist in developing promotions and marketing programs.
• Monitor performance via guest feedback and financial results.
• Maintain inventory control, security of monies, and cost control.
• Aim to meet budgeted revenues and control labor costs.
• Ensure equipment and facilities are clean and maintained.
• Ensure facilities are cleaned and stocked for anticipated volume.
• Coordinate special events for the venue when needed.

Skills

Fluent English

Education

High school diploma or equivalent

Job description

PBR Hampton Roads
1976 Power Plant Pkwy
Hampton, VA 23666, USA

Description

The toughest sport on dirt transformed into Hampton’s most stunning club all decked out with beautiful décor, cold beer, hard drinks, and a little bull ridin’! PBR Hampton: A Coors Banquet Bar - It's every urban cowboy and cowgirl’s nighttime oasis.

Manager Responsibilities include, but are not limited to:

• Ensure compliance with standards of service and operating procedures.


• Adhere to federal, state and local regulations concerning health safety or other compliance requirements.


• Supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation.


• Plan and organize work.


• Communicate and enforce policies and procedures.


• Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies.


• Alert management of potentially serious issues.


• Ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions.


• Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.


• Assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.


• Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.


• Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.


• Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s). Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s).


• Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis.


• Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.


• May coordinate special events scheduled for the venue.

Manager Qualifications

• High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting.


• Hospitality Management Degree or some college preferred.


• Must speak fluent English, other languages preferred.

The Manager position requires the ability to perform the following:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the facility, the brand and the Company.


• Reading and writing abilities are utilized often when completing paperwork and management reports, ordering and receiving inventory, and giving and receiving instructions.


• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.


• Problem solving, reasoning, motivating, organizational and training abilities are used often.


• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.


• May be required to work nights, weekends, and/or holidays.


• Carrying or lifting items weighing up to 75 pounds.


• Moving about the outlet(s) safely and efficiently.


• Handling food, objects, products and utensils.


• Bending, stooping, and kneeling.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.