Manager Patient Care Services - Birth Center

Karmanos Cancer Institute; Lapeer, Northern (MI, KY); Hybrid; USD 85,000 - 115,000; Full time

Job summary

McLaren Health Care, based in Grand Blanc, Michigan, seeks a Manager of Patient Care Services for the Birth Center to oversee daily operations, lead staff development, and ensure regulatory readiness. You will manage budgets, coordinate education programs, and partner with physicians and multidisciplinary teams to optimize patient outcomes and satisfaction.

The role requires a BSN/BS, Michigan RN license, BLS certification, and demonstrated management potential; a Master’s in Nursing is

Qualifications

• Bachelor degree from an accredited school of nursing; BSN or BS. Associate degree/diploma may be considered with five or more years of relevant experience; BSN/BS must be completed within 3–5 years from date of hire.
• Licensed registered nurse in the State of Michigan.
• BLS certification as Healthcare Provider.
• Demonstrated management potential or middle management experience.
• Preferred: Master Degree in Nursing or related field.

Responsibilities

• Oversee daily operation of the Birth Center units to ensure high-quality, compassionate patient care.
• Lead and develop staff, manage budgets, ensure regulatory compliance, and collaborate with multidisciplinary teams.
• Plan conferences, education, and staff development; monitor patient, staff and physician satisfaction.
• Ensure quality of care is maintained and action plans are implemented; supervise delegation of patient care.
• Participate in capital needs planning and operating budgets; lead HR activities including hiring and coaching.
• Maintain regulatory readiness and pursue ongoing professional growth.

Education

BSN or BS degree

Licensed RN in Michigan

BLS Healthcare Provider

Master degree in Nursing (preferred)

Job description

McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.

Manager Patient Care Services - Birth Center

Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care.Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction.

Essential Functions and Responsibilities:

• Maintains operational responsibility for nursing and health care services on the unit.
• Promotes positive customer relations with physicians, patients, families, visitors and employees.Follows up on complaints and provides feedback.Monitors level of patient, staff and physician satisfaction.
• Promotes collaboration regarding patient care issues with various staff levels and disciplines.
• In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
• Plans unit conferences, educational endeavors, and in-service meetings for staff.
• Ensures quality and appropriateness of care is maintained/monitored and relevant action plans are developed and implemented.
• Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients serviced.
• Assures appropriate delegation and supervision of patient care.
• Assists with implementation, maintenance and monitoring of capital needs and operating budgets for patient care services area.
• Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.
• Responsible for analyzing, monitoring, and implementing appropriate customer service techniques on assigned unit.
• Maintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods.
• Maintains regulatory readiness.
• Performs other duties as required or requested.

Qualifications:

Required:

• Bachelor degree from an accredited school of nursing (BSN) or Bachelor of Science (BS).(Associate degree /diploma in nursing may be considered with five or more years of relevant experience.Must complete BSN or BS within 3 to 5 years from date of hire.)
• Licensed registered nurse in the State of Michigan.
• BLS certification as Healthcare Provider.
• Demonstrated management potential or middle management experience.

Preferred:

• Master Degree in Nursing or related field.

Additional Information

• Schedule: Full-time
• Requisition ID: 26010770
• Daily Work Times: Varies
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.