Manager Patient Accounts

Arkansas Children’s Hospital; Little Rock (AR); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Arkansas Children's Hospital in Little Rock is seeking a Business Operations Manager to lead the Patient Accounts department onsite. You will guide daily activities, support strategic planning, and help drive department goals with clear policies and procedures.

The role requires a high school diploma or GED with at least 5 years of relevant experience, including 1 year in leadership, with a recommended bachelor's degree. Onsite work hours are typical day shift.

Competenze

• Must have High School Diploma or GED and 5 years of relevant experience, including at least 1 year in a leadership role.
• In lieu of a High School Diploma/GED, 7 years of experience with at least 1 year in a leadership role.
• Bachelor's degree in a related field is recommended.

Mansioni

• Manages the daily activities of the Patient Accounts department.
• Assists with development of strategic plans, goals and outcomes.
• Develops policies and procedures to achieve department goals.

Conoscenze

Leadership experience

Policy development

Performance metrics

Vendor relationships

Team development

Problem solving

Formazione

High School Diploma or GED

Bachelor's degree in related field

Strumenti

Various software systems

Descrizione del lavoro

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

Work Shift: Day Shift Time Type: Full time Department: CC017090 Patient Financial Services

Patient Financial Services Summary: Monday to Friday, 8:00 a.m. to 5:00 p.m. - Onsite

Additional Information: Manages the daily activities of the Patient Accounts department. Assists with the development of strategic plans, goals and outcomes. Develops policies and procedures to achieve department goals.

Required Education: High school diploma or GED or equivalent

Recommended Education: Bachelor's degree in a related field of study.

Required Work Experience: High School Diploma/GED and 5 years of relevant experience, including at least 1 year in a leadership role. In lieu of a High School Diploma/GED, 7 years of experience with at least 1 year in a leadership role.

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

• 1. Develops and implements goals (including ability to do so independently).
• 2. Develops staff that understands their job and their goals.
• 3. Identifies key performance indicators and provides timely and understandable measurement of the key performance indicators. Identifies outliers and their root causes and solves the problem. Develop plans to avoid the problems in the future and monitor to assure the problem is resolved.
• 4. Competent use of various systems and software appropriate to complete work.
• 5. Uses understanding of work-flow to recognize and resolve problems and efficiencies.
• 6. Develops strong relationship with key vendor contacts for software supported by outside vendors.
• 7. Supports recommendations and procedures with written regulatory or contractual basis when appropriate.
• 8. Collaborates with individuals and groups to resolve systems and work-flow problems.
• 9. Full personnel authority including hiring, terminations, coaching, counseling, evaluating, and training
• 10. Serves as a payor and their fiscal agents.
• 11. Performs other duties as assigned.

Arkansas Children's is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children's is driven by four core values-safety, teamwork, compassion and excellence which inform every action. Arkansas Children's Hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children's has met the unique needs of children. But we're more than just a hospital treating sick kids - our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children's Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children's Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state. Arkansas Children's is a place of hope and comfort for children and parents. When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better.

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Kathy – Administrative Assistant

Nick – Supply Assistant