Manager Pastoral Services

Baylor Scott & White Health

Frisco (TX)

On-site

USD 70,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Health benefits
401(k) match
Tuition reimbursement
PTO accrual starting Day 1

Job summary

Baylor Scott & White Health in Texas seeks a Manager of Pastoral Services to oversee pastoral care, counseling, and spiritual support for patients and staff. You will supervise chaplains, mentor CPE students, and coordinate with an interdisciplinary team to support end-of-life and bereavement needs.

Develop relationships with local churches and community organizations, recruit and train volunteers, and uphold compliance with joint commission requirements while managing pastoral records.

Qualifications

  • Masters degree required.
  • Major in Theological Studies or related field.
  • 4 years of experience required.
  • Board Cert Chaplain (BCC) preferred or required.

Responsibilities

  • Manages and coordinates pastoral care, counseling, and religious services (sacramental ministry, memorial services, baptisms, weddings, anointing, bereavement).
  • Supervises chaplains and mentors CPE student chaplains.
  • Supports end-of-life care with pastoral support and counseling to patients and families.
  • Represents the department to facility President or other managers.

Skills

Pastoral care
Counseling
Interpersonal skills
Communication

Education

Masters
Theological Studies or related field

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values Are
  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.
Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Manager of Pastoral Services manages Baylor Scott & White Health pastoral services. Provides for the spiritual, religious, sacramental, moral, and ethical needs of patients and staff.

Essential Functions Of The Role
  • Manages and coordinates pastoral care, counseling, and religious services. This includes sacramental ministry, memorial services, baptisms, weddings, anointing, and bereavement needs.
  • Supervises chaplains and mentors CPE student chaplains. They provide assessment and support to palliative care patients following joint commission requirements.
  • Supports the end-of-life care for patients by offering pastoral support and counseling to patients and families.
  • Serves as department representative to facility President or other managers.
  • Coordinates and provides consultation to physicians, nurses, social workers, counselors, and staff. This is part of an interdisciplinary team to meet patient needs and improve care.
  • Conducts studies to advance knowledge and develop effective religious ministry for patients, family, and staff.
  • Develops relationships with local churches, community agencies, and service organizations. Supports the Baylor Scott & White Health community. Recruits, trains, and coordinates pastoral care volunteers.
  • Develops and maintains procedures for keeping records of spiritual counseling for patients.
  • Oversees, staff, and volunteers and provides clinical supervision at the level specified upon consults.
  • Consults with staff as needed; partners and reports to Senior Pastoral Care managers.
Key Success Factors
  • Knowledge of philosophical systems and religions.
  • Knowledge of the methods and methods of pastoral care and the role of a chaplain in an institutional setting.
  • Knowledge of the religious beliefs and practices of various faiths, groups, and denominations.
  • Able to communicate thoughts clearly; both verbally and in writing.
  • Interpersonal and listening skills.
  • Skill in counseling patients, family members and staff.
  • Ability to counsel and comfort people during periods of stress.
  • Ability to effectively participate as a member of a professional therapeutic team.
  • Ability to establish and maintain effective collaborative relationships with co-workers, health professionals, volunteers, community clergy and the general public.
  • Ability to use broader intentions to regulate how best to use resources to meet schedules and goals.
  • Ability to make or approve effective hiring and termination conclusions.
  • Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization.
  • General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
  • Denominational endorsement for chaplaincy, ordination or commissioning to ministry preferred.
  • Clinical pastoral education (CPE) certification by the Association for Clinical Pastoral Education (ACPE) preferred.
Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications
  • EDUCATION - Masters'
  • MAJOR - Theological Studies or Related Field
  • EXPERIENCE - 4 Years of Experience
  • CERTIFICATION/LICENSE/REGISTRATION -
  • Board Cert Chaplain (BCC)
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