Manager, Parent Family &Community Engagement

SCUS Head Start Programs Inc.; Ripley (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Life insurance

Paid time off

Job summary

Save the Children US seeks a Manager of Parent, Family & Community Engagement to lead and grow PFCE programs, ensuring strong family engagement, community partnerships, and enrollment management across Head Start and Early Head Start programs. The role collaborates with Family Service Coordinators, Center Directors, and program leadership to sustain high-quality services and family outcomes.

Responsibilities include developing family service systems, coordinating training, and supporting policy

Qualifications

• Bachelor’s degree in early childhood development, social work, adult learning or related family/human services field.
• Proven experience in managing family services for young children and families.
• Professional proficiency in spoken and written English.

Responsibilities

• Oversee ERSEA processes to ensure enrollment across funded classroom slots.
• Develop and manage PFCE partnerships and community collaborations.
• Coordinate with staff to maintain family engagement and parent training programs.
• Serve as Corporate Secretary of Head Start Policy Council and support meeting logistics.

Skills

English proficiency

Leadership

Data management

Stakeholder collaboration

Education

Bachelor's degree in related field

Tools

CRM systems

Job description

Manager, Parent Family &Community Engagement

PositionTitle: Manager, Parent, Family & Community Engagemen t (PFCE)

EmployeeType: Full-Time Regular

Division: U.S. Programs & Advocacy

Summary

TheManager ofParent,Family and Community Engagement(PFCE)is responsible forsupportingthe following components of Head Start and Early Head Startprograms:Eligibility,Recruitment,Selection,Enrollment andAttendance (ERSEA),family engagement,familydevelopmentandcommunity partnerships.

You will overseeandworkcloselywith staffinall areas ofERSEA, whichentailsworking in collaboration with Family Service Coordinators, the Manager of Education & Inclusion and/orCenter Directors tomaintainfull enrollment in fundedclassroomslots.Byassuming responsibility for development and oversight of family service systems,you will secureopportunitiesfor familiestoidentifytheir own strengths,needsand interestsand where applicable, you will have oversight of the Home-Based program option and supervision of Home Visitors.

In addition,you will ensurefamilies have opportunities tobuild ontheirknowledge and skill base to find their own solutions.Your duties will alsoextend to developa parent and community volunteerprogram anddevelop relationships with community partnersto whom families can be referred for services.You will makecertain thatfamily and community partnerships are supported by staff and/or consultants who haveexperience in fields related to humanservices.The core of yourrole is continuing to deepen understanding of parent,familyand community engagement, and implementing such knowledge through high quality collaborations that promotefamily sustainability.

Lastly,you will serveas the Corporate Secretary of the HeadStart Policy Council andassistthe ProgramDirector with meetinglogistics, materials, etc.in line with the Head Start ProgramPerformance Standards.

As a frontline representative of Save the Children,you willberequiredto ensure the safety and security of children and families and represent the agency values of Accountability, Ambition, Collaboration,Creativityand Integrity.

As a Save the Children employee who willcome into contact withchildren on a routine basis,you areexpected to prevent child abuse in every situation by striving, through mental awareness, goodpracticeand training to minimize risk to children.Youmust take positive steps to protect children who may be a subject of concern and report, respond to any instance of child abuse, and promote training and awareness around all child-safeguarding obligations.

WhatYou’llBe Doing (Essential Duties)

• Ensurecomplete andaccuratecollection, entry,reportingand maintenance of datarelated tofamily development services.
• If in a supervisory position: direct supervision of Family Service Coordinators (FSCs)
• If in a non-supervisory role: provision of technical support to FSCs and their supervisors as needed
• Responsible for ensuring family services staff hired have possess the required credentials.
• Responsible for the collection, entry,reportingand maintenance of ERSEA records related to program operations includingChild and Adult Care Food Program (CACFP).
• In coordination with the Manager of Education & Inclusion, ensure that vacancies are filled within30 days, eligibility is properlydetermined, enrollment includes 10% children with special needs, recruitment is active/ongoingand that funded enrollment is achieved andmaintained.
• Trackdaily attendancedata and the program staff’stimelyfollow-up with families on tardiness and absenteeism.
• Visitallclassroomson a regular basis (4-6 hours per month per site) to conduct observations and support teaching staff in promoting parentengagement, provide training and technicalassistanceand coach teachers as they support parents in understanding their role in their child’s educational success.
• Where applicable routinelyaccompanythe home visitor on home visits to ensure quality services to families enrolled in the Home-Based program
• Prepare and distribute monthly reports, such as attendance, enrollment, etc.
• Ensure that electronic data collected can be reported accurately to grant officers.
• Provide training and technicalassistanceand build capacity by working directly with staff,parentsand community partners to ensure high-quality programs.
• Responsible for tracking that all parents havebeen offered the opportunity toestablishaFamily Partnership Agreementand the tracking of strengths, needs, goals, referrals, individual contacts, homevisitsand follow-ups.
• Provide or arrangefor training and technicalassistanceto staff and parents based upon pertinent issues/interests expressed intheFamily Outcomes Assessment. This mayinclude:advocacy,family literacy,sustainability,child development, health, parentingskillsand othertopics asidentified.
• Providesupport to staff in developingparent training opportunities.Track andmaintaindocumentation of parent meetings and training.
• Ensurethe PFCE Framework is a systematiccomponentof programming,servicesand management systems.
• Assistin the monitoring and reportingofservicesto ensure high quality support,positive childoutcomesand achievement ofschool readiness goals.
• Attend case coordination meetings with other staffin order tofully integrate services.
• Design, implement andmonitorthe volunteer program to include the recruitment and training of parent and community volunteers for the program.
• Workcollaboratively totrain onand distribute the Volunteer Handbook.
• Ensure that all regular volunteers have completed theappropriate paperworkand that records aremaintainedin a locked file cabinet.
• Serveas Secretary of the Policy Council as needed.
• Assistin arranging Policy Council meetings,preparingand posting agendas, reservingfacilitiesand arrangement of food.
• Perform other duties as assigned bytheProgramDirector.

RequiredQualifications

• Bachelor’s degree in early childhood development, social work, adultlearningor a related family/human servicesfield, plus atleast 3 yearsof relevant experience
• Extensive Travel [40% in-state]
• Proven experiencein a positionrelatingto the provision and management of family services for young children and their families, as well assupervisory experience.
• Professionalproficiencyin spoken and written English
• Demonstrated interpersonalcommunication and organizational skills.
• Ability to work collaboratively with other staff and community partners in the provision of high-quality services and resources to families.
• Demonstrated ability to communicate and collaborate with individuals and teams at all levels.
• Demonstrated commitment to diversity, inclusion, and belonging.

Clear cr i m i n a l r ec o r d s c h ec k ( i nc l ud i n g ch i l d a b u s e re g i r y ch ec k if r eq u ir e d b y s t a t e re g u l a t i o n s) a n d pass all state and local health requirements r e q u ir e d p o s t j ob o f f e r a n d pr i o r t o e m p l o y m e n t.To dr i ve a g enc y v eh i c les ( if a pp l i c a b le ) , m u s t have a v a l i d driver’s license a n d b e i n s u r a b l e b y th e S a v e t h e C h i l d r e n H e a d St a r t i n s u r a n c e c a rr i e r a n d h a v e a M o t o r V e h icle R e c o r d a c c e p t a b le t o S a v e t h e C h i l d r e n H e ad S t a r t. Cur r e n t a n d f o r m e r H e ad St a r t/E a r ly H e ad St a r t p a r e n ts w i ll re c e ive pr e f e r e n c e f o r e m p l o y m e n t v a c a n c i e s f or w h i c h t he y a r e q u a l i f i e d .

Physical Requirements related to essential functions: Ability to perform medium to heavy physical work exerting up to 50 pounds of force occasionally, up to 20 pounds frequently and up to 5-10 pounds constantly, performing such activities as sitting, crawling, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting and grasping. This also includes some duties that require repetitive action and motion skills,keyboarding,and computer use.

Clear pre-employment background check requirements, including local, state, and national criminal records check, sex offender registries, employment, and education verifications (including child abuse registry check if required by state regulations) and pass all state and local health requirements required post job offer and prior to employment.

This position may require the incumbent tooperatea motor vehicle to fulfill certain essential functions of the job. The incumbent shouldmaintaina valid driver’s license and remain in compliance with any Save the Children policiespertaining tothe safe operation of motor vehicles.

Current and former Head Start/Early Head Start parents will receive preference for employment vacancies for which they are qualified.

Preferred Qualifications

• Advanced degree in early childhood development, social work, adultlearningor a related family/human services field.

Why you should join the Save the Children Team…

Save the Children US offers outstanding benefits that include health, dental, vision and life insurances, pet insurance, short-term and long-term disability coverage, an Employee Assistance Program, 403(b), generous vacation, personal sick leave, family leave, parental/adoption leave, commuter benefits, dress for your day, and much more.

Save the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.

Our work for children and their families requires that we commit—at every opportunity—to work together toidentifyand dismantle persistent systemic and structural racism, inequality, and any other forms of discrimination in this country and beyond. As an anti-racist organization, Save the Children will not tolerate discrimination in any form—in our employment practices, amongst our staff, in our leadership or toward the people we serve. We stand in solidarity with all people to fight for equal rights, justice, inclusion, and belonging.

Weprovideequal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Childrencomplies withall applicable laws.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. In addition, it is Save the Children’s policy to create and proactivelymaintainan environment that aims to prevent and deter any actions and omissions, whether deliberate or inadvertent, that place children at the risk of any kind of child abuse. All our representatives are expected to conduct themselves in a manner consistent with this commitment and obligation.

Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training,supportand information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is toseekandmaintainsafe working condit ions for all.

Qualifications

Education

Required

Bachelors or better in Family and Consumer Studies or related field.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.