Manager Operations, Package

Hill Phoenix, Inc.; Virginia; On-site; USD 86,000 - 156,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Retirement Plan

Flexible Spending

Paid Holidays

#LI-CW2

Job summary

Dover Food Retail is seeking an Operations Manager—Package in Richmond, VA. The role leads a diverse team of Senior Supervisors, Supervisors, Planners, and Quality and Manufacturing Engineers to achieve safety, quality, on-time delivery, and cost targets while driving continuous improvement.

The successful candidate will implement 6S standards, manage production metrics, and foster a culture of lean operations and strong associate relations in a large manufacturing environment.

Qualifications

• BS degree (or higher) in business, mechanical/industrial engineering, or skilled trades discipline or equivalent experience.
• 7+ years or relevant work experience in a manufacturing environment.
• Experience leading a team of salaried supervisors and hourly team leaders.

Responsibilities

• Direct all aspects of production through a team of salaried supervisors and hourly team leaders.
• Develop and deliver strategies for continued improvement in operational excellence aligned with safety, quality, on-time delivery, cost, inventory control, and customer-focused service.
• Lead a multidisciplinary team through coaching, mentoring, and inspiring high performance.
• Drive 6S audits and ensure actions are addressed timely and effectively.
• Forecast staffing, workload and performance to meet business demands and analyze production reports for improvements.
• Maintain process controls to manage WIP and inventory levels, and oversee procurement of raw materials.

Skills

Team leadership

Lean/Six Sigma

Operational excellence

Interpersonal communication

Budgeting/Cost control

Education

BS degree in business or engineering

Job description

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony. DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion. DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title: Operations Manager - Package Location: Richmond, VA

What we’re looking for:

We are looking for an operations Manager who will be responsible for directing all aspects of production through a team of salaried supervisors and hourly team leaders. This position will develop and deliver strategies for continued improvement in operational excellence that aligns with the business strategy for safety, quality, on-time delivery, cost, inventory control, and customer focused service.

What you’ll be responsible for in this role:

• Leading a multidisciplinary team of Senior Supervisors, Supervisors, Planners, and Quality and Manufacturing Engineers through leading, coaching, mentoring, motivating and inspiring achievement at an optimum level of performance by consistently demonstrating role model behavior
• Execute operational goals and business objectives, recommend capital expenditures, establish key metrics, quality standards, identify risks and enhancements to maximize efficiency and reduce cost
• Maintain a clean environment that enhances plant safety
• Conduct 6S audits
• Ensure 6S audit actions are addressed in a timely manner and are effective, and improvements are sustained
• Drive a safety conscious culture that ensures compliance with all required OSHA guidelines and other required standards of an efficient, safe place to work for employees
• Develop a strong team focusing on process management and continuous improvement
• Drive positive associate relations and team culture
• Responsible for all quality-related issues and directs investigation claims for proper identification of root cause, incorporation of corrective actions and follow-up verification
• Forecast staffing, workload and performance results to meet business demands for workload and performance results for area of responsibility
• Prepare, review, and/or analyze production reports, and use information to identify operational improvements
• Ensure process controls are in place to accurately control WIP and proper inventory levels are established, maintained, and audited for compliance
• Monitor raw materials supplies to ensure adequate inventory
• Ensure that cross training and continuing education is maintained for key salary and hourly personnel
• Foster professional growth and development of all personnel promote group unity, efficiency effectiveness by providing technical training and support-assistance to problem-solving and continuous improvement activities
• Formulate recommendations to improve production methods, equipment performance, and product quality, as well as for improvement of working conditions, the workforce, and overall operational efficiency and effectiveness
• Ensure each process within the departments are identified and effectively controlled, to include root cause analysis, corrective/preventative actions, PPM, inventory control, and scrap reduction programs
• Champion and coach continuous improvement, lean objectives, and process improvements and establish a culture that these elements are not programs, but a way of life
• Develop KPIs to track improvements and monitor growth in each responsible area
• Ensures process corrective actions are addressed in a timely manner and are effective, including conducting audits of effectiveness
• Develop a stable, high-performing team

What are the basic qualifications?

BS degree (or higher) in business, mechanical/industrial engineering, or skilled trades discipline or equivalent experience 7+ years or relevant work experience in a manufacturing environment.

To be a great fit for the role:

• Excellent interpersonal communication with the ability to influence at all levels of the organization.
• Knowledge of supervisory and leadership techniques and principles.
• Strong demonstratedexperience in Lean, Kaizen and or /Six Sigma is desired.
• Proven leader with experience managing within a large Manufacturing organization; able to motivate teams and drive accountability.
• Ability to define, prepare and analyze production reports.
• Organized and detail oriented, adaptable to change
• Excellent interpersonal and communication skills, verbal and written.
• Strong team building, decision-making and people management skills.
• Must be able to communicate with production employees, other OPS Managers, and upper management.
• Desire for future growth and responsibilities.

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially ourselves. These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company. Collaborative Entrepreneurial Spirit Winning Through Customers Respects and Values People Expectations for Results High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays
• #LI-CW2

Pay Range: USD 86389 - 155542 Annually

This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

We Are Dover Dover is a diversified global manufacturer and solutions provider. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach, our team takes an ownership mindset, collaborating with customers to redefine what's possible.