Manager, Operations Maintenance
iRhythm Technologies, Inc.
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Job summary
iRhythm Technologies, Inc. is seeking an Operations Maintenance Manager to lead a manufacturing maintenance team, oversee PM programs, and optimize equipment uptime. The role emphasizes safety, quality, and on-time production while aligning with regulatory requirements.
The candidate will drive continuous improvement using Lean and Six Sigma approaches, manage budgets, and collaborate with cross-functional teams to advance the company’s medical device manufacturing capabilities.
Qualifications
- Bachelor’s degree in Engineering, Manufacturing, Operations Management, or related field.
- 10+ years of related operations maintenance experience and minimum of 3 years of management experience with direct reports. Prefer experience in the medical device or regulated industry.
- Proven success in managing modern maintenance systems (CMMS tools).
Responsibilities
- Lead the maintenance team ensuring reliability and compliance with safety and quality standards.
- Oversee preventive maintenance programs, scheduling, and timely execution to minimize production disruption.
- Manage spare parts inventory and vendor relationships to support operations.
- Drive root-cause analysis for line-down situations and rapid recovery actions.
- Ensure regulatory compliance (FDA, ISO 13485, and environmental requirements).
Skills
Education
Tools
Job description
Career-defining. Life-changing.
At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career.
iRhythm Technologies is a leading digital healthcare company redefining how cardiac arrhythmias are diagnosed and managed. Through our innovative Zio service and advanced data analytics, we enable patients, clinicians, and healthcare systems to better understand and manage heart rhythm disorders. We're committed to advancing healthcare through technology, innovation, and teamwork – and we're looking for leaders who share our passion for improving patient outcomes.
The primary role of the Operations Maintenance Manager is to ensure the efficient and effective operation of the equipment maintenance program at iRhythm facilities. This role will manage a team of Manufacturing Technicians, oversee preventative maintenance (PM) programs, improve equipment PM scheduling, respond to line‑down situations, manage spare parts availability, and manage staff performance.
- Lead the maintenance team ensuring all critical manufacturing and facility equipment operates at peak reliability and compliance standards.
- Oversee preventative maintenance programs, ensuring scheduling effectiveness, timely execution, and minimal production disruption.
- Manage technical resources – personnel, equipment, and tools – to meet organizational goals for safety, quality, delivery, and cost.
- Prioritize maintenance response to line‑down situations and drive rapid, root‑cause‑based recovery actions.
- Ensure all operations adhere to FDA, ISO 13485, and other applicable medical device and environmental regulations.
- Develop and revise SOPs/DOPs and own quality improvement initiatives (CAPA, NC, audit findings).
- Maintain and continuously improve equipment uptime by developing robust PM and calibration programs.
- Monitor and analyze maintenance KPIs to identify trends, predict potential failures, and implement corrective actions proactively.
- Collaborate with Supply Chain and Engineering teams to maintain optimal critical spare parts inventory and manage vendor relationships.
- Lead failure‑mode analysis and corrective/preventive maintenance activities to enhance asset reliability and lifespan.
- Manage department budgets in alignment with annual operating plans and continuous improvement initiatives.
- Partner closely with Manufacturing, Quality, Facilities, and Engineering teams to align maintenance priorities with operational objectives.
- Provide technical guidance during new equipment installations, validations, and process changes.
- Collaborate with QA, EHS, and Regulatory teams to maintain documentation accuracy and readiness for audits.
- Communicate equipment and facility status updates regularly to stakeholders, ensuring transparency and alignment.
- Identify opportunities to reduce PM costs, improve response time, and enhance maintenance efficiency using Lean and Six Sigma methodologies.
- Develop and revise SOPs to strengthen maintenance consistency and compliance.
- Apply data‑driven decision‑making to improve equipment performance and reduce downtime.
- Champion initiatives to automate monitoring, streamline work order management, and modernize maintenance systems (e.g., CMMS tools).
- Supervise and mentor a team of Manufacturing Technicians and maintenance personnel, fostering a culture of accountability and professional growth.
- Ensure all staff receive proper training and are equipped to perform maintenance duties safely and effectively.
- Provide regular feedback, recognition, and performance coaching to promote engagement and development.
- Support continuous learning and technical skill advancement within the maintenance organization.
- Maintain a safe work environment by ensuring adherence to all EHS standards and company policies.
- Conduct routine safety audits, equipment inspections, and incident reviews to identify and mitigate risks.
- Promote a proactive safety culture through awareness campaigns, training, and team participation in safety improvement activities.
- Ensure compliance with all regulatory requirements for medical device manufacturing environments, including documentation and reporting protocols.
- Foster a learning culture by encouraging continuous skill‑building through training, mentorship, and stretch opportunities.
- Create structured growth and feedback mechanisms for team members.
- Build agile teams that are adaptable, cross‑trained, and equipped to meet evolving business demands.
- Translate strategic priorities into actionable operational plans.
- Set measurable goals and review progress regularly to ensure alignment and performance.
- Prioritize for impact to focus resources on initiatives that deliver the highest value to patients and the business.
- Build strong partnerships across functions and encourage open communication.
- Share information clearly and frequently to align objectives across departments.
- Provide ongoing coaching and feedback to strengthen team capability and ownership.
- Make timely decisions that balance risk and impact.
- Anticipate challenges and remove barriers before they arise.
- Lead change initiatives by communicating purpose, vision, and benefits effectively.
- Clarify what matters most so team priorities support organizational strategy and patient impact.
- Encourage innovative solutions and creative problem‑solving.
- Take calculated risks to drive innovation and continuous improvement.
- Bachelor’s degree in Engineering, Manufacturing, Operations Management, or related field.
- 10+ years of related operations maintenance experience and minimum of 3 years of management experience with direct reports. Prefer experience in the medical device or regulated industry.
- Proven success in managing modern maintenance systems (CMMS tools).
- Deep understanding of medical device manufacturing processes, quality systems (ISO 13485, FDA 21 CFR Part 820), and Lean methodologies.
- Strong analytical, problem‑solving, and decision‑making abilities.
- Excellent communication and interpersonal skills; ability to work effectively across organizational boundaries.
- Demonstrated leadership through influence and fostering a culture of transparency, collaboration, and excellence.
- Proficiency in Microsoft Office – Excel, PowerPoint, and Word.
This position is on‑site and requires regular presence on the manufacturing floor to support production and maintenance teams and resolve issues in real time. Occasional travel may be required to other iRhythm sites or supplier locations.
FSLA Status: Exempt
Actual compensation may vary depending on job‑related factors including knowledge, skills, experience, and work location.
Estimated Pay Range: $103,000.00 – $134,000.00
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com.
Location: Orange County
As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). We consider all qualified applicants with arrest and conviction records in accordance with all applicable laws.
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