Manager, Operations Fri-Sun

Bloomingdale's Inc.; Martinsburg (WV); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Performance-based incentives

401k match

Paid time off

Job summary

Macy’s, Inc. in Martinsburg, WV is seeking a Manager, Operations to coordinate day-to-day management of the distribution department and drive achievement of facility goals. The role involves building strong teams, analyzing processes, and presenting key metrics to senior leadership.

The position requires overseeing safety, cost control, and customer service while maintaining efficient handoffs between shifts and collaborating with IT for system enhancements.

Qualifications

• Bachelor’s degree or equivalent work experience in a related field.
• Heavy lifting and physical activity including standing, moving, lifting up to 50 lbs.
• Flexible schedule including days, evenings, weekends, holidays.

Responsibilities

• Oversee a distribution department with a focus on meeting or surpassing goals.
• Build high performing teams by guiding hourly colleagues.
• Generate reports for management on key metrics.
• Ensure departments excel in safety, cost control, and customer service.
• Conduct presentations to senior management as needed.
• Analyze work processes to identify optimization opportunities.

Skills

Leadership & mentoring

Analytical skills

Communication

Business acumen

Education

Bachelor's degree or equivalent

Job description

Job Overview

The Manager, Operations coordinates and oversees the day‑to‑day management of a distribution department. They manage the daily activities for the operations to ensure facility and organizational goals and objectives are achieved. Additionally, they perform other related duties, special projects, or assignments as required.

The schedule for this shift is Friday through Sunday 6:00 AM - 6:30 PM.

What You Will Do

• Oversee a department in our distribution facility with a focus on meeting or surpassing goals and targets.
• Build high performing teams by providing guidance and support for all hourly colleagues.
• Generate reports for management to keep them informed on key metrics.
• Ensure that various departments excel in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution of plans.
• Conduct presentations to senior management as needed.
• Continuously analyze work processes to identify optimization opportunities and implement improvements.
• Cultivate a work culture dedicated to superior customer service and success.
• Collaborate with peers to ensure clear communication and effective handoffs between shifts, maintaining operational efficiency.
• Establish and maintain procedures and metrics to guarantee customer satisfaction levels are achieved.
• Manage all aspects of inventory control.
• Review analyses of activities, costs, operations, and forecast data to assess department progress toward stated goals and objectives.
• Create a safe work environment for staff, including the development and enforcement of Safe/Smart work practices and compliance with safety programs.
• Collaborate with IT as a user for systems development and refinement to enhance operations, productivity, and service levels.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Leadership and Management: Oversee the distribution department, providing guidance and support to direct reports, with exceptional leadership, mentoring, and coaching skills.

Analytical and Problem‑Solving: Continuously analyze work processes, identifying optimization opportunities and implementing improvements. Review analyses of activities, costs, operations, and forecast data to assess department progress toward goals.

Communication and Interpersonal: Conduct presentations to retail division and senior management with strong written and oral communication skills. Demonstrate interpersonal competencies, including integrity, trust, adaptability, motivation ability, coaching, mentoring skills, and initiative. Be proactive, responsive, detail‑oriented, and get things done in a fast‑paced environment.

Business Acumen: Oversee industry understanding of warehouse management, negotiation skills, and strategic/tactical planning skills. Demonstrate proficiency in problem analysis.

Who You Are

• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Requires prolonged periods of standing/walking around the facility or department, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Ability to work a flexible schedule, including days, evenings, weekends, holidays.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Benefits

• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Performance‑based incentives/bonuses
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

Equal Opportunity Statement

Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.

Job Info

• Job Identification 89798
• Job Category Supply Chain
• Posting Date 07/16/2026, 11:34 AM
• Locations 333 Caperton Blvd, Martinsburg, WV, 25403, US