Manager - Operations (3rd Shift)

Wesco; Chicago (IL); On-site; USD 90,000 - 121,000; Full time

Benefits offered by this job

Bonus plan

Sales commission

Benefits package

Retirement savings

Job summary

Wesco is seeking a Manager – Operations in Chicago to lead a diverse team across a distribution center. You will ensure on-time order fulfillment, shipping, receiving, and inventory control, while coordinating with Sales and other support functions to meet customer expectations.

You will manage a location with potential LEAN initiatives, drive cost efficiency, and develop annual budgets. Strong leadership, communication, and travel readiness are essential.

Qualifications

• High school degree or equivalent required; bachelor's degree preferred.
• 5+ years of operations experience in distribution/warehouse settings.
• Experience leading a team of individual contributors or support staff.
• Proficient with Microsoft Office applications (Excel, Word, Teams, PowerPoint).
• Willingness to travel up to 25%.

Responsibilities

• Oversee on-time order fulfillment, shipping, receiving, and inventory control.
• Lead location management across WMS and value-added services.
• Ensure safe, secure, inclusive workplace and coaching of staff.
• Hire, train, and manage performance of employees.
• Ensure policy compliance, internal controls, and ISO standards.
• Manage P&L and drive Lean improvements.
• Coordinate with Sales and other support departments.
• Develop annual budgets for the facility.

Skills

Leadership

Operations management

Communication

Travel readiness

Team supervision

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

PowerPoint

Job description

Job Description

As the Manager – Operations, you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You will provide exceptional customer service through order fulfilment and problem resolution. You will oversee key performance indicators (KPIs) to maintain and improve service quality. You may manage employees in a unionized environment.

Hours

Typical shift from 9 PM to 5:30 AM. Flexibility is required, as shift times may vary based on operational and team needs.

Responsibilities

• Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems.
• Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.
• Maintains a safe, secure and inclusive workplace.
• Manages, coaches, mentors, hires and trains employees. This also includes performance management.
• Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).
• Manages expense-based profit and loss statement (P&L) to plan.
• Drives efficiencies within the facility using LEAN methodologies.
• Maintains facility tour-ready standards.
• Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
• Matches facility capacities to customer/sales professionals’ expectations. Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
• Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.
• Actively engaged in developing annual budgets for the facility.

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 5+ years’ operations experience, specifically in distribution center facilities preferred
• Experience managing a group or team of individual contributors and/or indirectly supervises support staff
• Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)
• Ability to effectively communicate in both group and individual settings
• Capable of handling multiple priorities with a high sense of urgency
• Ability to travel 0-25% of the time

Working Environment

Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

Compensation Details: $89,928 - $121,403 Annually

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

Benefits

• For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents.
• For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.
• In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans.
• Additional details about benefits are available here .

About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.