Manager, Operations

Xcel Energy Inc; Pueblo, Northern (CO, KY); Hybrid; USD 112,000 - 159,000; Full time

Benefits offered by this job

Annual Incentive Program

Medical Plan

Dental

Vision

Life Insurance

HSA

Pension

401(k)

Paid time off

Job summary

Xcel Energy Inc. seeks a seasoned leader to supervise a high‑performing, safety‑driven operations team across multiple functions. You will drive efficiency, reliability and customer satisfaction while applying policies and improving processes.

Willingness to work rotating shifts or be on call is required. Minimum five years in utility design/operations and an associates/technical degree is preferred. Strong leadership, regulatory knowledge and collaboration with bargaining units are essential.

Qualifications

• Five or more years in design, construction, operations, engineering or maintenance of utility systems/power generation plants or related industries/fields.
• Associates or technical degree preferred.
• Demonstrated technical expertise in standards, procedures, and applicable government/environmental regulations.
• Operational knowledge of work and asset management and analytical/reporting applications.
• Effective change leader with ability to communicate strategies to stakeholders.
• Proven results at achieving performance and operational metrics and driving process adherence.

Responsibilities

• Provide visible safety leadership and contribute to safety culture through meetings, briefs, audits, training, investigations, and observations.
• Evaluate team performance based on efficiency, reliability and quality metrics and drive improvements.
• Provide direct leadership over crew effectiveness, quality and productivity; ensure resources meet objectives.
• Recruit talent, plan workforce development, set expectations, coach and manage performance.
• Build internal and external relationships to support Operations and customer satisfaction.
• Oversee and coordinate work in compliance with policies, labor agreements, and regulations.

Skills

Safety leadership

Supervisory experience

Operational discipline

Stakeholder communication

Performance metrics

Education

Associates or technical degree

Completion of apprentice program

Tools

Bargaining-unit experience

Regulatory compliance knowledge

Job description

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

Position Summary

Standard Operations Position. Supervise a high performing, safe operations team across multiple functions, facilities, or commodities while driving the efficient and cost-effective use of numerous resources through consistent and effective application of policies and procedures. Assure safe, reliable, and compliant operations, drive continuous improvement, and ensure customer satisfaction. Drive attainment of corporate and business unit strategies, goals and objectives, and process and performance metrics.

Will be required to work rotating shifts and/or be on call.

Essential Responsibilities

• Provide visible safety leadership and actively contribute to the creation, implementation, and continuous improvement of a strong, sustainable safety culture in partnership with Safety Consultant. Drive real time safety accountability by engaging the team through safety meeting participation, job briefs, audits, training, accident investigation/event assessment, and job site observations.

• Business Optimization & Strategy: Evaluate team performance based on operational efficiency, reliability and quality metrics and take corrective action where appropriate, focusing on process adherence and data integrity. Identify continuous improvement opportunities and drive adoption of process changes through effective collaboration and expectation setting.

• Operational Effectiveness: Provide direct leadership over crew effectiveness, quality and productivity. Maintain a continuous presence in the work environment and assist in removing barriers with pre-requisites, materials, stakeholder, and other issues. Ensure correct crew composition and skills are in place to meet operational, reliability, customer and financial objectives. Assist in preparing resource forecasts and providing input to longer-term work plans.

• Talent Management: Recruit talented employees, participate in workforce and development planning efforts, establish clear expectations, and effectively and manage performance. Provide training, coaching and oversight and drive employee engagement. Effectively represent the organization in bargaining unit discussions, grievances, corrective actions and development.

• Relationship Management: Build and maintain effective internal and external relationships with areas that support Operations. Provide strong working knowledge of necessary systems and resources to assist employees, other work groups, and/or customers and stakeholders. Enable crews to provide solutions to issues and improve customer/stakeholder satisfaction.

• Regulatory & Compliance: Oversee and coordinate the execution and documentation of work in accordance with Xcel Energy policies and procedures, labor agreements, and regulatory standards. Support and ensure required compliance and technical training is completed. Establish, monitor, and track processes to ensure regulatory compliance.

Minimum Requirements

• Five or more years in design, construction, operations, engineering or maintenance of utility systems/power generation plants or related industries/fields or equivalent.

• Associates or technical degree preferred.

• Demonstrated technical expertise in specific functional area including standards, procedures, and applicable government/environmental regulations.

• Operational knowledge of work and asset management and analytical/reporting applications.

• Effective change leader with demonstrated ability to effectively communicate company and business area strategies and objectives to a variety of stakeholders.

• Proven results at achieving performance and operational metrics and driving process adherence.

Preferred Experience & Skills

• Three years of supervisory experience

• Associate or technical degree

• Completion of an approved apprentice program in a related craft

• Understanding of utility finance

• Experience working as or with bargaining-unit employees

• Experience at a coal-generation facility

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at [e-mail].

Non-Bargaining The anticipated starting base pay for this position is: $112,200.00 to $159,400.00 per yearThis position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation.You will not be penalized for redacting or removing this information.

Deadline to Apply: 09/27/26 EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)

All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

ACCESSIBILITY STATEMENT

Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.