Manager, Operations

APM Terminals Elizabeth, LLC; Chesapeake (VA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

And more!

Job summary

Maersk Warehousing and Distribution USA LLC is seeking an Operations Manager to oversee the daily operations and development of company products. You will supervise multiple departments, drive process improvements, and ensure compliance with safety and quality standards.

The role emphasizes leadership, budgeting, and cross-functional coordination, with a focus on meeting KPI targets and optimizing labor productivity.

Qualifications

• High school diploma or GED; or equivalent combination of education and experience.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedures.
• Bilingual in Spanish is highly desired, but not necessary.

Responsibilities

• Manage operations and development of company products through supervisors.
• Ensure safety, quality, productivity, and loss prevention standards are followed.
• Plan, schedule, and manage daily department activities to meet or exceed KPIs.

Skills

Problem Solving

Project Management

Visionary Leadership

Delegation

Leadership

Judgment

Planning/Organizing

Professionalism

Education

High School Diploma or GED

Tools

MS Excel

MS Word

MS Outlook

Job description

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike.Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Summary

Manages all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors.

Shift

Monday - Friday 8:00am-4:30pm

Essential Duties and Responsibilities include the following. Other duties may be assigned.

- Implements,improvesandmaintainsthe operational functions of thedepartmentswhile achieving effective and efficient service to the customer with a focus on quality, productivity,safetyand loss prevention.

- Establishes productivity and quality control standards, develops budget and cost controls, and obtains adherence through follow up and due diligence.

- Managesoperating budgetsto meet the plannedvolumefor theyearincludingcost analysis,P&Laccountabilityandlabor productivity.

- Works directly with all levels of associates to ensure procedures are followedconsistentlyand best practices are adhered to regularly.

- Plans, schedules, and managesthe daily work activities within thedepartmentstomeet or exceed established key performance indicators (KPI’s).

- Leveragescontinuous improvement methodsto enhancelabor productivity and process accuracy whilemaintaininga clean and safe work environment.

- Performsmanagerialfunctions, suchas,mentoring, coaching,administeringperformance reviews,conductingdisciplinaryactionsand interviewing employment candidates.

- Trains andensuresall assigned associates are aware of andcomply withcompany, government and customer policies,proceduresand regulations.

- Performs administrative activities associated with the effective management of shop operations, including compiling, storing, and retrieving production data for reports.

- Determines responsibilities of assigned organization and staff positions to accomplish business objectives.

- Trains andensuresall assigned employees are aware of andcomply withcompany, government, and customer policies, procedures, and regulations.

Supervisory Responsibilities

Manages five subordinate supervisors who supervise a total of 45+employees in the Special Projects, Shipping and Receiving,Packing, Order Processing, Routing, Inventory and Auditing departments.Is responsible forthe overall direction, coordination, and evaluation of theseunits.Carries out supervisory responsibilitiesin accordance withthe organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies

To perform the job successfully, an individual shoulddemonstratethe followingcompetencies :

Problem Solving -Identifiesand resolves problemsin a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations andmonitorsdelegated activities; Provides recognition for results.

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Givesappropriate recognitionto others.

Judgment - Displays willingness to make decisions;Exhibitssound andaccuratejudgment; Supports and explains reasoning for decisions; Includesappropriate peoplein decision-making process; Makestimelydecisions.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans foradditionalresources; Sets goals andobjectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Qualifications

Toperform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules,operatingand maintenance instructions, and procedure manuals.Ability towriteroutine reports and correspondence.Ability to speak effectively before groups of customers or employees oforganization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply commonsenseunderstanding to carry out instructionsfurnishedin written, oral, or diagram form.Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of MS Excel Spreadsheet software, MS Word Processing software, and MS Outlook.

Other Skills and Abilities

Bilingual in Spanish is highly desired, but not necessary.

Physical Demands

Thephysical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employeeis regularly required touse hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee isfrequentlyrequired to stand and walk. The employeeis occasionally required tosit. The employee must regularly lift and /or move up to 10 pounds,frequentlylift and/or move up to 25poundsand occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depthperceptionand ability to adjust focus.

Work Environment

Thework environment characteristics described here are representative ofthose anemployee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.

Company Benefits:

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range:

$70,000-$80,000*

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.