Manager, Operations

DSV Road GmbH; Auburn Hills (MI); On-site; USD 87,000 - 130,000; Full time

Job summary

DSV Road GmbH is seeking an Operations Manager to oversee daily activities within the USA Auburn Hills transportation and logistics division. You will ensure safe, efficient, and cost-effective operations, lead staff, and drive policy implementation across the function.

Responsibilities include planning, scheduling, performance monitoring, and cross-functional collaboration with sales and customer service to meet client needs and service levels.

Qualifications

• Bachelor's degree in business administration, logistics, supply chain management or a related field is preferred.

Responsibilities

• Oversee day-to-day operations of the transportation and logistics division.
• Develop and implement operational policies and procedures to improve efficiency, quality, and safety.
• Manage staff including hiring, training and performance evaluation.
• Monitor performance metrics and develop plans to improve productivity and cost effectiveness.
• Maintain relationships with customers, partners and vendors.
• Collaborate with other departments to align business operations.

Skills

Leadership

Communication

Analytical thinking

Problem solving

Team management

Microsoft Office (Excel, PowerPoint)

Education

Bachelor's degree in business administration or related field

5+ years in transportation and logistics management

Tools

TMS

WMS

Job description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Managerial

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Location: USA - Auburn Hills, University Drive

Division:Road
Job Posting Title: Manager, Operations, Operations
Time Type: Full Time

Summary

The Operations Manager will oversee the day-to-day operations of DSV's transportation and logistics division, ensuring that all activities are conducted in a safe, efficient, and cost-effective manner. This position will be responsible for managing staff, developing, and implementing operational policies and procedures, and maintaining strong relationships with customers and partners.

Duties and Responsibilities

• Manage and oversee all aspects of the transportation and logistics division, including planning, scheduling, and coordinating activities to ensure timely and efficient delivery of goods and services.
• Develop and implement operational policies, procedures, and systems to improve efficiency, quality, and safety.
• Manage staff, including hiring, training, and performance evaluation, to ensure that all team members are working effectively and efficiently.
• Monitor and analyze performance metrics, including productivity, cost, and quality, and develop plans to improve performance.
• Maintain strong relationships with customers, partners, and vendors, ensuring that all parties are informed and satisfied with the services provided.
• Collaborate with other departments, including sales and customer service, to ensure that all aspects of the business are aligned and working together effectively.

Educational background / Work experience

• Bachelor's degree in business administration, logistics, supply chain management or a related field is preferred.
• 5+ years of experience in transportation and logistics management, preferably in a supervisory or management role.
• Strong leadership and management skills, with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills, with the ability to work effectively with people at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to identify and address operational issues and challenges.
• In-depth knowledge of transportation and logistics processes, regulations, and industry best practices.
• Proficiency in using transportation management software, such as TMS or WMS.
• Knowledge of lean principles and methodologies is a plus.

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• This position will be responsible for managing a team of operations staff.

Preferred Qualifications

• Master's degree in business administration, logistics, supply chain management or a related field.
• Experience in international transportation and logistics management.
• Fluency in English (oral and written).

Computer Literacy

• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, and experience with transportation management software.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $86,688 - $130,032 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.