Manager, OhioRISE Care Coordination

Integrated Services for Behavioral Health; Circleville (OH); On-site; USD 76,000 - 91,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

EAP

Job summary

Integrated Services for Behavioral Health seeks a Manager of OhioRISE Care Coordination to lead a regional team across Fayette, Pickaway, Highland, Ross, and Pike Counties. You will supervise care coordinators and ensure family voice remains central in care planning and service delivery.

You will partner with community organizations, the Ohio Department of Medicaid, and MCO admins to meet program standards while maintaining a strong focus on quality and outcomes.

Qualifications

• Bachelor's degree in social work, education, counseling, psychology, public health or related fields.
• Licensed as LSW/LPC LISW/LPCC/PhD/IMFT preferred.
• Four plus years of experience providing case management/care coordination services.
• Experience in behavioral health and multi-system youth and families.
• Knowledge of local, state, and federal regulations for behavioral health and related services.
• Previous supervisory experience.

Responsibilities

• Oversee care coordination activities with youth and family voice at the center.
• Provide direct oversight that supports monitoring and audits for care coordination and wraparound services.
• Coach supervisors using a strengths-based approach for team development.
• Guide team in following OhioRISE standards and ISBH policies.
• Develop and maintain relationships with internal teams, partner agencies, and stakeholders.
• Administrative duties to support service delivery and quality improvement.
• Monitor service delivery against quality metrics and program outcomes.

Skills

Team leadership

Care coordination

Community partnerships

Regulatory compliance

Education

Bachelor's degree

Licensure eligible

Job description

We are seeking a Manager, OhioRISE Care Coordination

Fayette, Pickaway, Highland, Ross, Pike Counties

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

Responsible for meeting the goals, objectives, and outcomes outlined by the OhioRISE Care Management Entity specialized managed care plan. Leads the region’s team to cultivate a solution focused strengths-based environment to honor family voice and choice. Develops and grows relationships internally, with community partners, stakeholders, the Ohio Department of Medicaid, and the OhioRISE Managed Care Organization administrators.

The salary range for this position is $75,505.20 through $90,724.00.

Essential Functions

• Ensures all care coordination activities and operations are delivered with youth and family voice at the center of design and implementation.
• Provides direct oversite that supports successful monitoring and audits for care coordination activities and Hi-Fidelity Wraparound.
• Utilizes strengths-based coaching in the development and growth of Care Coordination Supervisors.
• Provides guidance, support, and direction to the supervising team in their oversight of the care coordinators to include the OhioRISE Program standards and ISBH policies and procedures.
• Develops and maintains working relationships internally, with partner agencies, and community stakeholders in the region.
• Performs administrative duties in support of care coordination service delivery.
• Monitors service delivery for desired quality and programmatic outcomes along with other targeted benchmarks that also includes making recommendations for changes within a quality improvement framework.
• Responsible for review and working within the annual approved program budget
• Manages and monitors capacity, growth, the development of care coordination services, and ISBH mission and values within the region.
• Other duties as assigned.

Minimum Requirements

• Bachelor’s degree in social work, education, counseling, psychology, public health, education or related fields are required.
• Licensed as LSW/LPC LISW/LPCC/PhD/IMFT preferred.
• Four plus years of experience providing case management/care coordination services strongly preferred.
• Experience working in the behavioral health field and/or working with multi-system youth and families required.
• Working knowledge of local, state, and federal regulations for services for behavioral health, developmental disabilities, and autism preferred.
• Previous supervisory experience required.
• Commitment to a diverse, inclusive, and respectful workplace required.
• Experience with compliance and quality initiatives.
• Excellent communication skills, both oral and written.
• Excellent organizational skills with the ability to manage deadlines within fast-paced, high-volume environment.
• Experience working within Electronic Health Record systems.
• Willingness to be part of a team and work cooperatively with all ISBH staff.

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!

Benefits Include

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP)

To learn more about our organization: https://integratedservices.org/

OUR VISION

Healthy people. Strong communities.

OUR MISSION

Delivering exceptional care through connection.

OUR VALUES

Dignity - We meet people where they are on their journey with respect and hope.

Collaboration - We listen to understand and ask how we can best support the people and communities we serve.

Wellbeing - We celebrate one another's strengths, and we support one another in being well.

Excellence - We demand high-quality care for those we serve and are a leader in how we care for one another as a team.

Innovation - We deeply value diversity of thought and experience, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.