Manager of Youth Programs & Social Work Services

Indyhunger; Indianapolis (IN); On-site; USD 60,000 - 75,000; Full time

Job summary

Mary Rigg Neighborhood Center is seeking a compassionate, mission-driven Social Worker to serve as Manager of Youth Programs & Social Work Services. This leadership role blends direct service, program management, staff supervision, and community engagement to support youth and families.

You will oversee after-school and summer programs, mentor staff, and collaborate with families, schools, and partners to ensure high-quality, trauma-informed services that promote positive youth development.

Qualifications

• Bachelor's degree in Social Work (BSW) required.
• Master's degree in Social Work (MSW) preferred.
• Active Indiana social work license (LSW or eligibility) preferred.
• Minimum of 2 years of experience working with youth, families, and community-based programs.
• Experience in youth development, school-based services, family support services, or nonprofit programming preferred.
• Previous supervisory or program management experience preferred.
• Strong understanding of trauma-informed care, child and adolescent development, and family systems.
• Excellent communication, documentation, and relationship-building skills.
• Ability to manage multiple priorities while maintaining attention to detail and compliance requirements.
• Proficiency with technology, data entry systems, and program reporting.

Responsibilities

• Oversee youth program operations, including after-school and summer programs.
• Recruit, interview, hire, train, and supervise youth program and social work staff.
• Create and manage staff schedules to ensure effective program coverage.
• Monitor compliance with grant requirements, organizational policies, and program standards.
• Support staff growth through ongoing coaching, training, and professional development opportunities.
• Ensure programs are delivered with consistency, quality, and impact.
• Ensure understanding of client psychosocial barriers and process to refer to appropriate services, e.g., clinic.
• Open to providing professional counseling services (within licensure) on a flexible basis through outpatient services.

Education

Bachelor's degree in Social Work

Master's degree in Social Work

Job description

Make a Difference in the Lives of Youth and Families

Mary Rigg Neighborhood Center is seeking a compassionate, mission-driven Social Worker to serve as our Manager of Youth Programs & Social Work Services. This leadership role combines direct service with youth and families, program management, staff supervision, and community engagement. The ideal candidate is a skilled social work professional who is passionate about youth development, family support, and creating positive outcomes for children and adolescents.

As a key member of our team, you will oversee youth program operations (including an after-school program and summer day camp), support staff development, build strong relationships with families, lead our social work services, and ensure high-quality programming that aligns with our mission and values.

Key Responsibilities

Youth & Family Support

• Serve as the primary point of contact for parents, guardians, and community members regarding youth program concerns and communication.
• Plan and facilitate engaging academic, enrichment, and recreational activities during after-school and summer programs.
• Provide homework assistance, tutoring, and individualized support to youth participants.
• Foster a safe, positive, and inclusive environment that promotes youth development and success, with a focus on social/ emotional wellbeing.
• Assist with youth transportation and facility closing procedures as needed.
• Serve as the lead social worker and manage social work team. Provide resource management for clients throughout Mary Rigg. Provide trauma-informed support and intervention for youth experiencing social, emotional, behavioral, or family challenges.
• Partner with parents, schools, and community agencies to connect youth and families with needed resources and services.
• Advocate for youth and families while supporting positive youth development and overall wellbeing.
• Assist with crisis intervention, conflict resolution, and family engagement as needed.
• Open to providing professional counseling services (within the scope of licensure, i.e., LCSW, Licensed Mental Health Counselor, etc.) on flexible basis through outpatient clinic services.

Program Leadership & Management

• Recruit, interview, hire, train, and supervise youth program and social work staff.
• Create and manage staff schedules to ensure effective program coverage.
• Monitor compliance with grant requirements, organizational policies, and program standards.
• Support staff growth through ongoing coaching, training, and professional development opportunities.
• Ensure programs are delivered with consistency, quality, and impact.
• Ensure understanding of client psychosocial barriers and process to refer to appropriate services, i.e., clinic

Administrative Responsibilities

• Manage youth enrollments and maintain accurate program records for both social work and youth services.
• Complete data entry, reporting, and monthly claims submissions.
• Maintain documentation and records related to program operations.
• Assist with grant-writing efforts and program reporting requirements.

What We're Looking For

The successful candidate is a compassionate leader who combines strong social work values with effective program management skills. They communicate well with youth, families, staff, and community partners; demonstrate professionalism and excellent customer service; and are committed to helping young people reach their full potential.

Qualifications

• Bachelor's degree in Social Work (BSW) required; Master's degree in Social Work (MSW) preferred.
• Active Indiana social work license (LSW or eligibility to obtain licensure) preferred.
• Minimum of 2 years of experience working with youth, families, and community-based programs.
• Experience in youth development, school-based services, family support services, or nonprofit programming preferred.
• Previous supervisory or program management experience preferred.
• Strong understanding of trauma-informed care, child and adolescent development, and family systems.
• Excellent communication, documentation, and relationship-building skills.
• Ability to manage multiple priorities while maintaining attention to detail and compliance requirements.
• Proficiency with technology, data entry systems, and program reporting.

Desired Skills

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Customer service mindset with a commitment to professionalism.
• Ability to work collaboratively with staff, community partners, and families.
• Passion for youth development, social work, and community engagement.
• Commitment to continuous learning and improvement.

Why Mary Rigg Neighborhood Center?

• At Mary Rigg, we are dedicated to strengthening families, empowering youth, and building a
  stronger community. If you are passionate about serving others and want to make a lasting impact
  in the lives of children and families, we encourage you to apply.