Manager of Workforce Strategy and Planning

Bloomingdale's; New York (NY); On-site; USD 115,000 - 150,000; Full time

Benefits offered by this job

Performance-based incentives/bonuses

401k

Medical/vision/dental/life/disability

PTO accruals

Holidays

Job summary

Bloomingdale's in New York seeks a Manager of Workforce Strategy and Planning to lead staffing analytics and drive initiatives that align with our store priorities and growth goals.

You will forecast weekly hours for scheduling, develop and maintain reporting tools (BAR), collaborate with senior management, and optimize staffing to boost sales and store efficiency while controlling expenses.

Qualifications

• 4-year college degree or higher.
• 3-4+ years of work experience.
• Retail background preferred.
• Strong analytical skills with ability to delve into complex data and develop recommendations.
• Advanced skills in Microsoft Office (Excel, Word, PowerPoint, MS-Access).
• Mathematical skills: basic functions and analytics.
• Ability to work with Senior Management and store teams.
• Highly organized with strong follow-up and urgency to meet deadlines.

Responsibilities

• Lead analytics behind staffing initiatives and develop strategies aligned to company priorities.
• Provide recaps and actionable recommendations to improve results; guide resource allocation.
• Publish and maintain monthly reporting; review needs of the business and reallocate staffing as needed.
• Develop improved reporting and analytical tools for expense and staffing management.
• Participate in Annual/Seasonal Staff Planning; assist in store staffing plans across departments.
• Forecast and budget weekly hours for scheduling and store events; maximize coverage.
• Monitor and optimize Store Hours to maximize productivity and payroll efficiency.
• Create ad hoc reporting for stores and central merchant initiatives to drive sales.

Skills

Analytical skills

Communication skills

Attention to detail

Education

Bachelor's or 4-year college degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

MS-Access

Job description

About

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

The Manager of Workforce Strategy and Planning, in partnership with the Staffing team, helps drive the staffing priorities for the company through the development and execution of analytics and initiatives that support Bloomingdale's strategic priorities. The Manager monitors these programs and adjusts accordingly to maximize sales results, profit and performance.

Essential Functions

• Leads the analytics behind staffing initiatives and help develop strategies that align to the company's priorities
  • Provides recaps and actionable recommendations and provides directional leadership to improve results
  • Leverages information to evaluate effectiveness of strategies and identifies staffing opportunities/challenges that re-allocate and maximize our resources to drive sales and profit results
• Publish and maintain select monthly reporting
  • Regularly review and provide insight to react to the needs of the business through recommendations for staffing re-allocation
  • Monthly creation and analyzation of the BAR (Bloomingdale's Area Report-staffing metrics report). This critical report regularly monitors business results and staffing/expense performance
• Develop improved reporting and analytical tools to advantage expense and staffing management
• Participate in the Annual/Seasonal Staff Planning process. This will include benchmarking expense and staffing plans based on select metrics. Using this information, they will partner and help develop the store staffing plans for all areas of Selling, Cosmetics, Support and the Outlets
• Directly responsible for forecasting and budgeting the weekly flow of hours for schedule generation, which support in-store events and maximize coverage
• Monitor and maintain the Store Hours platform
  • Analyzes and oversees the recommendations of Store hours in all locations to maximize productivity of resources and payroll while optimizing sales results
• Reacts to business trends to drive business opportunities and minimize expense exposure
• Create Ad Hoc reporting as needed for stores and central merchant initiatives to drive sales

Qualifications

• Education/Experience: 4-year college degree. 3-4 years or more of Work experience.
• Retail background is preferred
• Must have strong analytical skills and be able to delve into complex data and information, analyze possible options and develop and implement recommendations
• Advanced skills in Microsoft Office including Excel, Word, PowerPoint and MS-Access. Ability to balance competing priorities. Strong follow-up skills and sense of urgency. Ability to learn new systems.
• Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, division, and analytical skills.
• Execute plans by developing detailed and well-defined action steps
• Able to work with Senior Management and Store Teams
• Ability to adapt quickly to changing priorities and meet deadlines
• Highly organized and detail oriented
• Communication Skills: Excellent written, verbal communication and presentation skills.
• Reasoning Ability: Strong analytical and problem-solving skills. Must be able to work independently with minimal supervision and collaborate as part of a team
• Physical Demands: This position involves regular walking, standing, sitting, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. May involve close vision, color vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. May be a need to move or lift items under 10 pounds.
• Work Hours: Ability to work a flexible schedule based on department and company needs.

Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Updated Date: 07/23/2026

Benefits

• This position may be eligible for performance-based incentives/bonuses.
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment.

Additional benefit details are available at bloomingdalesJOBS.com.