Manager Of Transactional Paraprofessional Support

Ballard Spahr Llp; Hatboro (Montgomery County); On-site; USD 175,000 - 195,000; Full time

Job summary

Ballard Spahr LLP is seeking a Manager of Transactional Paraprofessional Support to lead the paraprofessional teams in our Business and Transactions, Finance, and Real Estate departments. This hybrid role collaborates with Practice Administration leadership to ensure quality operations and professional development.

The position focuses on staffing, performance management, workflow optimization, and training, with opportunities to drive strategic initiatives and improve client service.

Qualifications

• Minimum of 10 years’ paraprofessional services experience.
• Prior experience supervising paralegals in a law firm.
• Some travel is required.
• Experience supervising transactional paraprofessionals preferred.

Responsibilities

• Identify staffing needs, manage paraprofessionals’ performance, conduct performance evaluations, and assist with budgeting.
• Manage workflow to optimize efficiency and quality of work.
• Develop training plans and cross‑train paraprofessionals.
• Assist in establishing and implementing strategic initiatives.

Skills

Client service

Communication

Judgment and problem-solving

Job description

Manager of Transactional Paraprofessional Support

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in the United States. A career at Ballard Spahr means joining a team of talented mentors, colleagues, and friends, supported by strong leadership that actively encourages professional growth.

An exciting opportunity exists for an experienced paralegal manager to join our nationally renowned transactional practice. The Manager of Transactional Paraprofessional Support will lead the operations of transactional paraprofessionals in our Business and Transactions, Finance, and Real Estate departments. This newly created position will collaborate with Directors of Practice Administration and Department Chairs to establish and maintain quality operations and provide professional development of the transactional support teams.

This position is hybrid and can be in our Philadelphia, Baltimore, Minneapolis, Seattle, or Washington, D.C. office.

Why Join Us?

Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm’s executive leadership.

Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.

Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.

Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.

Your Role:

As the Manager of Transactional Paraprofessional Support within our Practice Administration team, you will:

• Identify staffing needs, manage paraprofessionals’ performance, conduct performance evaluations, and assist with budgeting and resource planning.
• Manage workflow to optimize efficiency and quality of work.
• Develop training plans and cross‑train paraprofessionals.
• Assist in establishing and implementing strategic initiatives.

What We’re Looking For:

• Client Service: Anticipate and actively respond to the needs of attorneys, practice management administrators, and paraprofessionals.
• Communication: Exceptional verbal and written communication abilities.
• Judgment and Problem‑Solving: Strategic thinking, with careful attention to detail to anticipate and resolve problems.

Required Experience:

A minimum of 10 years’ experience in paraprofessional services. Prior experience supervising paralegals in a law firm environment required; prior experience supervising transactional paraprofessionals preferred. Some travel is required.

Salary Range: $175,000 – $195,000 depends on experience, qualifications, and location.

Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found in the Careers section of the firm’s website.

Legal Information:

Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.

We welcome and encourage applicants from all backgrounds.